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Tomato Energy goes bust - here's what you need to know

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  • woodulike
    woodulike Posts: 8 Forumite
    Part of the Furniture First Post Combo Breaker
    edited 7 November at 4:39PM
    bagand96 said:
    All you can do is try a switch.  It may well get blocked, seen reports on the Facebook group of switches being blocked from the start of the week.  It may the the case that Tomato have been instructed to stop switches as the SoLR process starts.
    I tried a switch to Eon Next Drive last night and had an email first thing this morning to say they have objected to the switch.

  • born_again
    born_again Posts: 22,129 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    woodulike said:
    bagand96 said:
    All you can do is try a switch.  It may well get blocked, seen reports on the Facebook group of switches being blocked from the start of the week.  It may the the case that Tomato have been instructed to stop switches as the SoLR process starts.
    I tried a switch to Eon Next Drive last night and had an email first thing this morning to say they have objected to the switch.

    If only people would read links.

    You'll be transferred to a new supplier automatically – don't switch just yet
    Life in the slow lane
  • bagand96
    bagand96 Posts: 6,669 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    woodulike said:
    bagand96 said:
    All you can do is try a switch.  It may well get blocked, seen reports on the Facebook group of switches being blocked from the start of the week.  It may the the case that Tomato have been instructed to stop switches as the SoLR process starts.
    I tried a switch to Eon Next Drive last night and had an email first thing this morning to say they have objected to the switch.

    If only people would read links.

    You'll be transferred to a new supplier automatically – don't switch just yet
    In fairness that's always the advice.  However people have successfully got ahead of an SoLR transfer in the past rather than sit and wait on an unknown tariff.  It's especially understandable in this case with people on ToU tariffs who will have EVs, Heat Pumps etc.

    Nothing to lose by trying, although it seems Tomato are objecting to switches.

  • silvercar
    silvercar Posts: 50,217 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    bagand96 said:
    born_again said:h
    woodulike said:
    bagand96 said:
    All you can do is try a switch.  It may well get blocked, seen reports on the Facebook group of switches being blocked from the start of the week.  It may the the case that Tomato have been instructed to stop switches as the SoLR process starts.
    I tried a switch to Eon Next Drive last night and had an email first thing this morning to say they have objected to the switch.

    If only people would read links.

    You'll be transferred to a new supplier automatically – don't switch just yet
    In fairness that's always the advice.  However people have successfully got ahead of an SoLR transfer in the past rather than sit and wait on an unknown tariff.  It's especially understandable in this case with people on ToU tariffs who will have EVs, Heat Pumps etc.

    Nothing to lose by trying, although it seems Tomato are objecting to switches.

    You wouldn’t have thought it could object, given it’s effectively disappeared. 
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • masonic
    masonic Posts: 28,369 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    silvercar said:
    bagand96 said:
    born_again said:h
    woodulike said:
    bagand96 said:
    All you can do is try a switch.  It may well get blocked, seen reports on the Facebook group of switches being blocked from the start of the week.  It may the the case that Tomato have been instructed to stop switches as the SoLR process starts.
    I tried a switch to Eon Next Drive last night and had an email first thing this morning to say they have objected to the switch.

    If only people would read links.

    You'll be transferred to a new supplier automatically – don't switch just yet
    In fairness that's always the advice.  However people have successfully got ahead of an SoLR transfer in the past rather than sit and wait on an unknown tariff.  It's especially understandable in this case with people on ToU tariffs who will have EVs, Heat Pumps etc.

    Nothing to lose by trying, although it seems Tomato are objecting to switches.

    You wouldn’t have thought it could object, given it’s effectively disappeared. 
    A switch cannot be initiated while another switch is in progress, so it is possible that a bulk transfer is already in the works.
  • bagand96
    bagand96 Posts: 6,669 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 7 November at 8:10PM
    silvercar said:
    bagand96 said:
    born_again said:h
    woodulike said:
    bagand96 said:
    All you can do is try a switch.  It may well get blocked, seen reports on the Facebook group of switches being blocked from the start of the week.  It may the the case that Tomato have been instructed to stop switches as the SoLR process starts.
    I tried a switch to Eon Next Drive last night and had an email first thing this morning to say they have objected to the switch.

    If only people would read links.

    You'll be transferred to a new supplier automatically – don't switch just yet
    In fairness that's always the advice.  However people have successfully got ahead of an SoLR transfer in the past rather than sit and wait on an unknown tariff.  It's especially understandable in this case with people on ToU tariffs who will have EVs, Heat Pumps etc.

    Nothing to lose by trying, although it seems Tomato are objecting to switches.

    You wouldn’t have thought it could object, given it’s effectively disappeared. 
    Certain parts of the business will still be functioning, likely on a skeleton staff, the accounts and billing systems etc will still need to be live, they won't just be unplugged because accounts will need reconciling.

    Or as @masonic has said the bulk switch may have already started, although there were reports of Tomato blocking switches from last weekend.
  • JohnPo
    JohnPo Posts: 178 Forumite
    Third Anniversary 100 Posts Name Dropper
    I initiated a switch to Octopus on 5th Nov - that got blocked by Tomato - my account is up to date, other folk have been reporting issues in the couple days leading up to the 5th Nov announcement. In previous SOLR situations I have been able to switch after failure of the company but before the SOLR was appointed although switches took longer back then. What I did see that not been reported is on 5th November Ofgem themselves started debt recovery legal proceedings against Tomato https://caseboard.io/cases/db022c8d-cbfc-44e7-a3b2-2008bc521b8a.  My own view is that is a deliberate act by outgoing management team as 2 fingers job at the regulator and I am sure that Senapt which is not in administration and controls all the back end systems / billing data will be less than helpful and make the SOLR process as painful as possible.
  • masonic
    masonic Posts: 28,369 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 7 November at 8:30PM
    What I find a little odd is there is not yet any notification from the administrators. There's a notice on their website that they are ceasing to trade, but that's it. Creditors will surely be wanting an update and to submit their proof of debt forms.
    JohnPo said:
    What I did see that not been reported is on 5th November Ofgem themselves started debt recovery legal proceedings against Tomato https://caseboard.io/cases/db022c8d-cbfc-44e7-a3b2-2008bc521b8a.  My own view is that is a deliberate act by outgoing management team as 2 fingers job at the regulator and I am sure that Senapt which is not in administration and controls all the back end systems / billing data will be less than helpful and make the SOLR process as painful as possible.
    Well spotted. This was probably what the NOI was intended to delay.
  • MWT
    MWT Posts: 10,529 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    masonic said:
    What I find a little odd is there is not yet any notification from the administrators. There's a notice on their website that they are ceasing to trade, but that's it. Creditors will surely be wanting an update and to submit their proof of debt forms.
    Given that Tomato filed another 'Notice of intention to appoint...' yesterday, there may still be some debate going on with the planned administrators... 

  • JohnPo
    JohnPo Posts: 178 Forumite
    Third Anniversary 100 Posts Name Dropper
    MWT said:
    masonic said:
    What I find a little odd is there is not yet any notification from the administrators. There's a notice on their website that they are ceasing to trade, but that's it. Creditors will surely be wanting an update and to submit their proof of debt forms.
    Given that Tomato filed another 'Notice of intention to appoint...' yesterday, there may still be some debate going on with the planned administrators... 


    Filing a Notice to appoint an administrator gives a 10 working days moratorium on all creditor claims. This is the 3rd one they have issued in succession which is really 'iffy'. I think we can conclude all along these guys were playing 'fast and loose' but even in 'death throws' of the company that behaviour continues.
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