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Octopus Fix Now or Wait longer….
Currently on Octopus 15m Fixed due to expire 10th December 2025. Current offer of Oct 12m fixed is slightly more but I don’t know whether to wait until Nov/Dec. If i change now i will pay slight more for one month or so. This way my tariff would be similar (a little more) for the next 12 months to what it is now. This is…
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Octopus so called Fixed Tarif
I moved into a new house in July and chose Octopus and their fixed tarrif for my electricity and gas this was just before the price increase. I have been paying a fixed amount of £146.87 however today received an e-mail from them stating that as of 5th November my payments will be going up to £375.33, a difference of…
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Octopus saving sessions
And it is on You have to opt in to take part !!
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Standing charge in block of flats
This discussion was created from comments split from: Plans for all major energy suppliers to offer at least one low Standing Charge tariff from Jan 2026.
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Octopus fix coming to an end - But now have IOG for EV car electricity - switch?
I have been with octopus for ages, and fixed in Aug 2024 on their 15M fix, which is due to expire 11th Dec 2025 for me. This year we got an EV, and moved the electric to the Intelligent Octopus Go tariff, the gas remained fixed. Firstly I am thinking of fixing the gas again, as there is no exit fee on the offer they have…
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I have 13.5 kw (Small) hybrid I'm struggling to find an ev tariff
I have 13.5 kw (Small) hybridI'm struggling to find an ev tariff Most energy comparison web sites only support about 3 companiesMost energy companies don't let you access ev tarrifs unless you are either existing customer or you fill out 8 forms? Anyone with a 15 KW hybrid recommend a tariff? Anyone recommend a comparison…
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GBIS closed.
The MSE pages on the Great British Insulation Scheme need updating. The Government eligibility site says 'Closed to New Aplications', and there is a time limit on already- approved applications.
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Octopus IOG EV Charger issues
Hello,Our energy supplier is Octopus and we struggle to install an EV Charger. Initially we wanted to book the install through Octopus but they didn't give us a date so we didn't go ahead with them. I then had some quotes from installers but we've been told different information. Some electricians said they're are not…
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Dispute with Scottish Power
We moved into a property at the start of this year which has 2 gas supply’s (part of the house was used as an annex previously) We hired someone to connect the gas supply’s so we’re only using one source. The unused supply is owned by Scottish Power who explained we would need to continue paying a standing charge even…
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Smart Meters Supplier IHD Customer Exploitation
Just switched from Octopus Energy to another of the large ‘big six’ established energy suppliers. Have come across a new potential and massive potential waste of IHDs that may be being sent to landfill prematurely resulting in customers being encouraged or feeling their only solution is to pay for extortionately priced…
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Major change to how OVO calculates Direct Debits
Since October 2023, OVO have followed the procedure summarized in MSE's guide: How energy suppliers set direct debits - MoneySavingExpert. On 1 November last, they introduced a major change which many customers are unhappy about. Instead of aiming for a zero balance at the end of winter (arbitrarily set at 31 March), the…
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ICS home EV charger - which utility companies support them?
I am trying to find a utility company which supports ICS (Intelligent Charging Systems) home EV chargers. I have tried several, including my current supplier Octopus, but none are compatible. Can anyone advise please?
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MSE News: Faulty smart meters to be tackled and automatic compensation paid for problems
Faulty smart meters are to be tackled as part of a new industry review, the Government has announced. It's also been confirmed that you'll be able to get automatic compensation from your energy supplier for certain smart meter problems starting early next year. Read the full story: 'Faulty smart meters to be tackled and…
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Eon backdating - is this fair?
Hi everyone, I have lived in my house for nearly 3 years and have always paid my bills on receipt on eon. Living in a new build I have a gas and an electricity meter that send readings automatically to the provider... or so I thought! Earlier this year eon asked to mend a faulty meter which they did and came and provided…
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British Gas
Could I get some advice of how best to move this forward. I found a bad debt marker on my credit file from BG. I raised a complaint with the EO. The EO has found two areas that require remedy from BG but has not found in favour of removing the marker. I don't agree with the outcome and challenged it, it has been passed as…
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Storage heater help
Hi! I was hoping somebody out there could help with a storage heater problem I’m having! I have 2 Unidare Storage heaters in my flat. The models is Unidare S-512 the serial number is 813522 and it has ‘Softline’ on the front of the heater. I’ve searched all of the asbestos lists available and can’t find it anywhere. I’ve…
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New Smart Meter + new HHRs + old 3-rate, 2 MPAN tariff = Confusion
Hello all, Green-as-grass newbie here, though I’ve read a few related threads over recent months. Lots of good info but my situation doesn’t quite match any scenarios I’ve seen, hence new thread. If this belongs on an existing thread please point me to it & I'll delete this So: I’m a ScottishPower customer in SE Scotland.…
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Problem with Greenstar condensing boiler
For a few weeks the heating has been on when the controls are set to hot water only. Now today everything has stopped working, no heating or hot water. Could this be the motorized valve that has gone? I just need an idea of what it is before I call out a heating engineer. Thanks in advance.
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Gas Meter Relocation
We are converting the garage to a bedroom and would like to move the gas meter 2 metres to a box outside. Our builder is doing the digging and supplying a new gas meter cabinet in the wall. Octopus put me onto our gas network supplier (Norther Gas Networks) and they have quoted £790 to move and reconnect. Is this…
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Metering Requirements of Octopus Snug
Afternoon all. We have a house with electric night storage heaters. In the longer term we will change this, but for the here and now we are on a basic E7 tariff. Octopus Snug looks like one of the best options so trying to change over. We have a 6 year old 5 wire SMETS2 smart meter, (EDMI ES-12B) with the heaters of the…
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