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Fix Confusion / Not sure to do now or wait for July
Hi all - I am in a little dilemma / confusion on my energy currently, hoping you can help! I am with Octopus on their August v1 fix from 2024, fixed until Dec 2025 on these rates: Elec - 23.44p per KWH / Standing charge 65.12 per day Gas - 6.37p per KWH / Standing charge 28.91p per day I have an option to fix now on their…
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Eon Next deliberate overestimation?
• I joined Eon Next in February on pay-per-use monthly direct debit (not annual tariff) as I’m planning to sell my house before winter• I have smart meters showing my daily usage/costs clearly on my phone app• Month 2: I received an inflated “estimated statement” due to “missing data” despite my usage being visible on the…
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Octopus Energy Bills - Watch those pennies folks
Hi Everyone. Just an observation here and curios to put this out in the public domain for questioning. I was looking at how I am charged by my energy prider Octopus (who by the way I have just left due to ongoing issues with my smart meter). I think it might be the case that customers are being overcharged but only by the…
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Switching nightmare EON.Next
I switched my electricity supply in April 2024 This was not done properly as I signed up for an Economy 7 tariff but was put on a single tariff After 5 month's this was finally amended but it became evident that from April til September I was being charged for all my usage at the day rate I referred to the Energy Ombudsman…
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Resolvecall, JC Acquisition, Scottish Power - ARRGGGGGGGGHHHH!
I had a message from Resolvecall who are apparently trying to recover an outstanding balance on behalf of JC Acquisition LLC who have purchased it from Scottish Power. I switched from Scottish Power in about 2019 (long enough ago that I'd forgotten I'd ever had an account with them). I've contacted them, but they can't…
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Micro business using industrial electric meter
My son is renting a building for his small business (just himself) there are 2 electric meters in the building and he has been charged thousands of pounds for using a small amount of electricity in the past 8 months. I contacted Citizens Advise to ask who I contact about the meters. I have spoken to the business energy…
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Can't get a RTS meter replaced by UW or Calisen Metering
My elderly parents are currently in an annoying catch22 loop.They still have the old sort of RTS electric meter because they've been on an Economy10 electric tariff for ages.It's not been well publicised on tv, but the RTS signal is being switched off on June 30th. Your energy provider should have contacted all customers…
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Solar Feed-in-Tariff with EDF
Just looking for a bit of a steer in respect of my solar FIT contract for EDF which I have had for about 13 years now. The readings are submitted quarterly based on the solar meter which was installed from Day 1. The payment comprises two elements, one being the rate for energy generated and the second being a deemed rate…
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British Gas email saying DD cancelled - but no account with them now
I moved supplier from BG to Octopus last August. I have just received an email from BG saying "We’ve noticed your Direct Debit has been cancelled so we’ve changed the way you pay for your energy.This means you no longer qualify for the Direct Debit discount and the price you pay for your energy has increased. The bills we…
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Tomato Energy Poll
TOMATO ENERGY CUSTOMERS ONLY Is your MyWatts info AND billing up to date ? Feel free to comment after polling.
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Must I have a Smart Meter?
My electricity supplier, Octopus, has sent me the following e-mail. My question is simple: do I have to accept a smart meter if I don't want one? "The service that switches your meter from peak to off-peak is ending on 30 June 2025. To ensure that your heating and hot water supply isn’t affected, we’ll need to upgrade your…
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Opus Energy
Hi, opus has sold my account to Positive Energy, i am still on a fixed rate until Dec 25, PE are telling me my rate will now increase by 20p per unit..., can they do this while I'm still in contract ? I have tried talking to them but they just keep talking over me and telling me i must take new rate
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OVO chasing for extra payment after closing my account
Hi there, I switched my energy provider from OVO at the end of March. Despite closing my account, OVO still withdrew money via direct debit. I expected them to reconcile the account and issue a refund, which they did in mid-April. At the beginning of May, I logged into my OVO account, downloaded the final bill, and closed…
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Smart meter installation aborted by engineer
Hello, Last week I was due to have smart meter installed but the engineer aborted the installation, as he suspected that the backboard contains asbestos. I am a leaseholder in a block of flats and my meter is located outside my flat, in the communal area, side by side with my neighbour's. I was told by the engineer that…
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British Gas sending emails about direct debit but not a customer now
The other day I got an email from British Gas saying my direct debit had been cancelled, now initially I suspected a scam since I left them back in October 2021 but on careful examination it was not a scam, all the old account details, name and address etc were correct as were all the links in the email. So I phoned there…
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EDF and smart meters- catalogue of faults
I’ve been with EDF for years and the last few days have made me wonder why. so…we have smart meters for gas and electric, previous owners had them so we took them over. Gas meter doesn’t work anymore, hasn’t for about a year, only discovered this as we got sent an online bill with only electricity on and the gas bill never…
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Would a new supplier be best?
Just come to end of 12 month fixed tariff. Considering July price cap wondering whether I should go with the following octopus offering: Electricity Unit price - 27.93p Standing charge - 49.94p Gas Unit price - 6.96p Standing charge - 31.38p Annual usage electric is 1256 and gas is 10,030. combi boiler. This is the…
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Energy tariff dilemma
Hi Everyone I am new here so apologies for any mistakes upfront. I hope someone can at least give some guidence. My current energy contract with Eon (pledge tracker v5) is going to end in October. I also have an EV (tesla M3) so I am looking for a deal where I can charge it overnight for cheaper price. My EV usage is not…
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https://data.n3rgy.com/ blank data file
Is it just me or are others getting a data zip file with just a tariffs txt file in it?
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Scottish Power have installed wrong meter and now cannot fix it
Previously had an old style Comfort Plus White Meter from Scottish Power which had three rates Day, Night and Heat. Due to the RTS switch off Scottish Power arranged an electrician to update it, they have installed a basic two rate meter which only has Day and Night. Now my account has been closed and Scottish Power have…
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