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Octopus tariff renew: when coming into effect?
My Octopus tariff is coming to an end in August. I have got email renewal invitation and wish to renew into another fixed tariff. My question is: if I renew now, does the new tariff come into force immediately or when my current tariff ends? I would like to keep my current (cheaper) tariff as long as possible apparently.
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have BRITISH GAS gone totally mad ?
Good morning to the collective , Having just read this thread .. https://forums.moneysavingexpert.com/discussion/6616171/british-gas-rebilling And this one .. https://forums.moneysavingexpert.com/discussion/6616254/british-gas-back-billing i realised , somethings gone very wrong for British gas . my situation is, i left BG…
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OVO energy bill
I rent out a house and I recently evicted tenants on the 17th June I had a letter from OVO through my door for a final bill dec-june 17th in my name so when I call them I tell them I'm not responsible as the house was tenanted they told me it doesn't matter you have to pay . Got my letting agent to ring them and OVO told…
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Electric meter replaced, now gas heating not working (boiler has electric starter and thermostat)
I am with Scottish Power. Now the meter has been replaced theres no electrical power going into the thermostat in living room, or the boiler. I have gas supply with British Gas and SP are saying BG fault as they supply the gas, but it's an electrical issue. About to phone BG but wanted advice first.
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Hive Thermostat in new home help!
I have just moved in to a new house and there is what I think is a Hive Thermostat. Based on looking at photos online and comparing it to what I can find in the house, I believe it’s a “Hive Mini Thermostat for Conventional Boilers”. I can control the basics of it from the Thermostat, but I thought that Hive devices were…
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Meter Profile Class change
Has anyone been through a meter profile class change? I'm in a property that used to have an Economy 7/dual rate meter which I've since had changed to a smart meter, I also got my energy provider (OVO) to give me a single tariff rate for both the peak and off peak readings. I've asked them to change my meter profile to…
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Forced onto a prepay energy meter? You may be due money back as 10,000s to be compensated
If you had an energy prepayment meter forcibly installed or your smart meter was remotely switched to prepay mode without your permission, you could be entitled to compensation of up to £1,000 and may even be eligible to have your energy debts written off... Read the full story: Forced onto a prepay energy meter? You may…
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My British Gas E7/E10 tariff is ending; looking for new supplier
This discussion was created from comments split from: British Gas - Economy 7 scam warning.
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Green Energy Advice Bureau - Threatening Letter
I have received several threatening phone calls and now a letter stating that I own them over £9k for a contract that did not go live in 2021! I did not knowingly sign a contract as I already had a contract. They phoned me to say that they could get me £14k rebate because we were on the wrong VAT rate for our bills. I…
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Octopus Smart Meter fitting IHD or Mini Hub
I have booked a smart meter fitting with Octopus - in the blurb it says that I will have a choice of an IHD or an Octopus mini hub (payable). I would prefer the mini hub, but does this mean that if I ever move away from Octopus I will have no IHD and the mini hub won't work?
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Letter from BW Legal
Good Morning! Just wondering if anyone could help with some advice on the below, unsure where to really go from here at this point. I was renting a property for 2 years with the supply of gas/electric coming from British Gas, all fine! I exited the Property at the beginning of February, provided my final meter readings and…
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SMART METERS FAILURE TO COMMUNICATE
I am having trouble with my EDF Smart Meter and its failure to transmit data. I have a EV and are on a EV Tariff. When the data is not transmitted you will be charged for that EV charge at the full day time rate. This also goes for their Sunday Saver. With the transmission being lost nearly weekly it is it worth having the…
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Did Scottish Power comply with rules when objecting to our provider switch?
This discussion was created from comments split from: Scottish power closed account..
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Related electric meter unable to switch online - how to fix?
I'm trying to help someone sort out their energy bill, and the TLDR version is that when putting their details into a comparison site, it says "you have a related electrical meter we are unable to switch your electricity supplier". Is the simple fix for this to ask the current supplier to combine the readings to a single…
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MSE Cheap Energy Club cash back
I last month transferred my energy supplier from EON to British Gas and am entitled to received the Cheap Energy club cash back which should be in my bank account after 3 months or so. Today I received email from the cheap energy club about a new fixed tariff offer "blagged" with British Gas savings of which include a cash…
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Billed estimates on old meters after smart meter fitting
I'm a first time poster so please be gentle! I've searched the forum and can't find my scenario although I've seen it reported by the BBC, so I know others have experienced the same dilemma. Apologies if this is a duplicate in the forum. I had smart meters fitted Sept '22. April '23 I noticed I was still being billed on…
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E.on next residential. Red "Give your reading" button
For quite some period of time E.on have been sending me a monthly email requesting my monthly meter readings. As a monthly payment customer this arrangement has suited my needs. Up until recently I have been able to simply tap on the "Give your reading" red button contained within the E.on email. It even states there is no…
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Dumb Economy 7 Smart Meter - RTS Switch Off
So my recently installed smart meter is not communicating with EDF. Night storage heaters are coming on at unusual times during the day and I am attempting to establish what the problem is, in conjunction with the supplier who it appears is short on the ground with available meter installers to assist with investigation.…
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No Standing Charge Tariff
What happened to this ?Martin Lewis was supposedly working on this - back in February - but no more has been heard .....
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First time buyer - energy confusion
Hi Son is buying his 1st home. Completes tomorrow. Its a repossession property and empty. All water etc is turned off. He needs to get it all reinstated. 2 questions Is he able to choose any energy supplier? Will thry turn it all back on for him. Also as a 1st time buyer should he just get a variable rate for now to fix…
For questions about water supply to your home.
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Most recent: Help! Water bill increased to £117 by MattMattMattUK
22 September at 11:10AM
A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.