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EDF wont refund my credit on a closed account.
Hello. I need some advice. I switched my electricity supplier 12 months ago from EDF to Octopus. At that time EDF were supplied with a correct meter reading. I have been with Octopus quite happily. I have recently received an email from EDF telling me my account is in credit. It is only £29 but its still money of mine that…
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Economy 7 tariff vs single rate tariff
Moved into a house earlier this year which has a economy 7 and therefore our bills are charged using two different tariffs based on usage, ie a night and a day rate. However, I don't have anything that takes advantage of the lower night rate - Would the billing rate on a single tariff plan be cheaper than the current day…
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New Immersion heater or keep old?
Is it worth me replacing this with a smaller modern cylinder? It would only be for hot taps living on my own, as the shower is an electric unit on its own. This is an electric only flat so I'm wondering if the outlay is worth it in the long run?
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Fischer electric heating local engineer
Hi Unfortunately my parents have Fischer electric heaters. Just wondering if anyone has used local engineers to sort out problems? Many thanks
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How to check if new storage heaters and washer cylinder installed correctly.
I recently had old storage heaters and water heating cylinder replaced. I had my old 2 electricity meters which were on rts replaced in May with a White Meter 1 Smart Meter. I got the new heater and cylinder fitted on Fri and I understand there will be initial costs as the water heater comes up to temperature and the…
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£150 average, off energy announced in 2025 budget
Everywhere seems to mention reduction in electricity and mains gas. There are many households with no access to mains gas and have to use electricity, oil or lpg. Will we still get the reduction?
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Northern Gas and Power.
I am looking for other people who have had a similar experience to my own. I was mis-sold a new energy and gas contract by Northern Gas and Power. Without wanting to go into too much detail on the matter. I was recently mis-sold a contract by Northern Gas and Power on one of their ‘blend and extend’ contracts. What I was…
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Outfox want to charge me to check my meter
Switched to Outfox from Octopus at the end of July. Electricity handover all OK but gas meter readings are off the scale, giving rise to large bills. No point in my checking the meter as I know the readings Outfox are getting are the same as the meter but the meter is running at about 3-4 times the rate of historical…
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Solar Panels
Hi All, I am looking into getting solar panels for my home. I want to know the pros and cons to having them. Which company do you recommend? Thank you
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Advise on Central Heating temperature/schedules & Cost Savings & Supplier
Hello All Apologies in advance, this is a topic & inquiry to seek advise. Will attempt to be as descriptive as possible and give a breakdown of my inquiry, how to be more effective & cost saving and potentially better supplier? So ... let's start: * Property: 18years old, a 3 floor house with 11 radiators * Boiler: Ideal…
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ENERGY FIXED RATE TRAFIFF
Can anyone tell me what a fixed tariff means with energy companies. I thought it meant the amount paid each month would be exactly the same for the duration of the tariff. Which is different from a price capp. but now I am being told I have and outstanding amount owing
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British Gas Nov 2026 fix
Hi My cheap energy club and british gas accounts both list the end of my energy fix as Nov 2026, but in the past few days both have emailed me telling me the fix will end within days. I'm wondering if anyone else is having this problem with their recent switch to the tariff? Thanks
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Smart Meter Arqiva Mast Locations
Is there a online map or other source showing locations of the masts serving the Arqiva smart meter radio network?
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Monthly direct debit regulation?
Are there any proposals to regulate the monthly direct debit amounts demanded by energy companies? If not, why are consumer champions like MSE not pushing for this? Excessive amounts are still being demanded by energy suppliers. The worst personal example of this came before the recent rise in energy prices, I was with…
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RTS shutdown and Restricted meters.
Hello I have a restricted RTS meter with 3 rates being recorded, These are for Day, Night and Heating. I have been getting letters regarding the shut down of the RTS and how this will affect my meter. I have been speaking to Scottish power my energy suppler checking if I could keep the same tariff if I move to a smart…
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No standing charge?
Given that Ofgem have tried (and failed) to “simplify” tariffs, do you see a case to bring back zero standing charge tariffs, where the supplier recovers their costs purely from the energy sold? This could keep the price down for low users and make high users contribute more, incentivising the need to reduce usage.
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HHR Storage Heaters instead of a heat pump
I want to retire my gas combi boiler, which is now only used for central heating in the winter months. I have no other use for gas, so I could remove my gas supply and save the daily standing charge. All the advice is 'fit a heat pump'. But I don't have much outdoor space and my wife wouldn't like the look of it. Also we…
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Regarding budget announcement. To fix or not to fix?
Hi all, I just moved into my new home and with the latest budget announcement regarding "the removal of certain green levies from energy bills", I'm wondering is it worth staying on a variable tariff until April 2026 to guarantee benefitting from these changes and risk bills going up before then, OR to jump onto a fixed…
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Merged: Balancing the Radiators
This discussion has been merged.
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Have I Don this right ?? .........
I have recently upgraded my heating and looking to change my electricity tariff. I looking at 2 tariffs 1st Cosy Octopus and 2 EDF Heatpump track. My question is if I work the various rates per hour over 24 hours then divide the total by 24 hours will give me the Average. So Cosy Octopus work out at 27.47p PKW and Edf…
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