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Bright app on the fritz again ?
No updates on leccy since 1.00am on Tuesday 4th or gas since 2.00am on Monday 3rd. Am I alone in this ??
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Last update for me is 6th August at 2am but only partial data recorded for 5th. I'm electric only.
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My data is one day behind. I usually get data up to 2 AM each day but at the moment I only have data up to 2 AM on 6th August. That's electricity; I don't have gas.
Reed0 -
I have got gas up to 02.00 Thursday and electric up to 01.00 today.
Never associate with idiots on their own level, because, being an intelligent man, you'll try to deal with them on their level - and on their level they'll beat you every time.
Being hated by idiots is the price you pay for not being one of them.
Jean Cocteau 1889-1963
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Electric only. All ok to 01:00 this am (Friday) for me. But not uncommon to be a few days behind.
Octopus are going to swap my comms hub for a 4G one soon, they tell me. They only have data to 01:00 on Thursday.
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Still nothing for me since Mon/Tuesday this week. Fuse have usage up til last night so guess I'll have to contact support on Monday if nothing changes.
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2 choices.
- Ignore and it'll sort itself eventually.
- Chase Bright and it'll sort itself eventually.
Not worth worrying over. I've had similar in the past. It self heals in the end.
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All caught up to 02.00 today.
Never associate with idiots on their own level, because, being an intelligent man, you'll try to deal with them on their level - and on their level they'll beat you every time.
Being hated by idiots is the price you pay for not being one of them.
Jean Cocteau 1889-1963
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Mine is still not updated since the start of last week - I've emailed Glowmarkt support this morning.
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I'm now a day behind on import but the export figures for yesterday are there. In 2024 I had a 10-day period when no data was collected by either Bright or my supplier and in 2025 data collection stopped completely until my comms hub was repositioned. So are you sure this is a Bright/Glowmarkt issue @brewerdave?
Reed0 -
You can keep abreast of any ongoing system incidents on their Glow for homes support page.
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