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Is Outfox Market Jun25 2yr fix V2 still best deal??
Hi all, I need some help please. I am with Outfox the market and just tried to switch to the 2-year Fix'd Dual Jun25 v1.0 tarriff shown on MSE as the best deal at the moment, however just been told this is now v2 and tarriff details are as below. Is this still as good a deal as the v1 please? 2-year Fix'd Dual Jun25 v2.0…
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British Gas - Bills for the occupier (before we moved in)
Hi, I purchased a property in May and moved my supply with octopus across to the new house. I've been getting repeated letters from BG asking for 200quid for the period ending 9th may (my move in date). Octopus confirmed that the suppliers have agreed readings so there's no discrepancy and nothing for me to pay. Oh, except…
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Smart meters rocketing prices
My economy7 electricity meter has been replaced with a smart meter because the RTS signal that controlled the original meter was being switched off. I was assured I would see no change to how the supply operated, just have the advantage of no longer needing to manually take readings. This has been far removed from the…
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Smart Gas Meter Communication Problem
Apologies posted this earlier by mistake as a comment on an old thread instead of starting new thread I had smart meters [type 2] installed in 2019. Electricity meter works fine but the gas meter has never communicated in smart mode from the day it was installed. The day after installation we had a visit from the…
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EDF chasing a debt for someone who has never lived here
I own a holiday cottage. A couple of months ago I started getting correspondance from EDF addressed to a name of someone who has never lived here. These turned into final demands and now a debt collection company is involved. I have e mailed EDF several times to point out that the person named has never lived here and EDF…
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First Time Buyer - Gas & Electricity Advice
I'm a first time buyer moving into a 2 bed, 2nd floor flat (energy band B) next week. The current owner lives there with her child and her partner, I will be moving in myself. They are currently on the price cap, no smart meter and have the same provider (OVO) for gas and electricity. I know I need to take a meter reading…
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How can continually overpaying be cheaper? A shocking £3000 in credit.
:open_mouth: So I've recently been helping my dad out with his financial affairs, bills etc. and just found out he has been paying a ridiculously high direct debit amount to his energy company (OVO - gas & electric) for a number of years now. Currently the account states that he is over £3000 in credit, yet the energy…
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Using Aclara SGM1416-B Smart Meter
I am trying to check that my elecricity supplier is charging correctly for Economy 7. I have an Aclara SGM1416-B SMETS2 meter. I found the manual online on the smartme site. I can't post the link, but search "smartme SGM1400 manual". The meter has four Time Of Use registers which I can cycle through by pressing button A.…
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Gas usage quadrupled?
Just noticed today, when taking a reading that my gas usage has quadrupled in the last two weeks from 1.5m3 a day to over 6m3, which doesn’t make sense given that we only use gas for hot water at the moment, and that hasn’t changed in the last two weeks. Does this indicate a likely problem with my boiler or could there be…
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Octopus Intelligent Go - Connecting Direct to EV
Does anyone have experience of using Octopus Intelligent Go (or similar energy tariff) with a direct connection to an EV using an older EV charger? At the time of ordering my Skoda Enyaq the Octopus website said that either the Enyaq or my existing PodPoint Solo 3 charger (likely the latter) was not compatible with their…
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EON Next, de-energised meter, missed payment markers!!
Hi all, Please bear with, this a long and bumpy road. In September 2023 I paid EON Next to de-energise a meter in my barn. We never used it, the barn is for storage, the previous owners had it installed as a builders supply meter. I paid for the de-energisation over the phone, with my card, and was told there was a nil…
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EV DUAL TARIFFS
Hello , looking to see if anyone else has had issues with a dual tariff (EV TARIFF) where electricity usage between certain times is a different rate from “normal” usage I have been with BGAS (British Gas) for 12 months and there bill has charged me all my usage at premium rates the issue is that they haven’t set the meter…
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Eon next
Just to clarify, Do I have to input my full name and my long card number and the sort code and account number and the expiry date and month and the 3 digit security code and on each occasion press the hash key on a phone? Thank you
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Problem with solar panels
Hi everyone, I’ve recently noticed that birds have started nesting under my solar panels. I’ve heard this can affect the performance and energy output of the system, but I’m not sure to what extent. I came across a product which helps against birds nesting under solar panels, which seems like a good solution, but I’m still…
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Why do power cuts happen at peak export times ? Grrr
Power out at 1558 !!! expected bac at 1930
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Batteries for solar, FIT - is it worth it?
My husband and I are both pensioners with a small amount of savings. We invested in solar panels for our energy about 14 years ago. The cost then was very much higher around £12k for a 4kw system but the FIT payments rate much more generous than for new installations now. To be honest I don't know how we would have managed…
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Pre payment metre gone blank
I'm with utility warehouse and on the ole pre payment metre, the electric is still on but the metre has lit up yellow but nothing showing and the key won't do anything. I have contacted utility warehouse and have been told that they won't fix it and I need to have a smart metre, my landlord Dosent want a smart metre in the…
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Hiring a thermal imaging camera to reduce energy bills?
Hi, With winter approaching I've started turning my heating's thermostat up. I'm keen to try to reduce my energy use as much as possible whilst still staying warm. I don't like to be cold :) I was thinking of hiring a thermal imaging camera so I can check for cold spots in my house, draughts, where I can add insulation,…
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OFTM Fixed Energy Plan Ends today
Hi My plan ends to day with OFTM I have Dual Fuel Fixed May24 v2. I have looked at numerous comparison sites including this one. OFTM have offered me a renewal on what appears to be my current plan. I am confused whether to wait a month until the new plans come in July...will they be better than my current version or to…
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De-energised electric metre
Hello. I switched to Octopus Energy in December but had to order a new Mpan number to do so. My direct debit was set up. Payments were taken in January and February, but when I got my March bank statement no payment had been taken. I immediately contacted Octopus, who said my metre had been de-energised (whatever that…