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EDF having a problem working out Sunday Saver

jaybeetoo
jaybeetoo Posts: 1,629
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EDF normally announces the weekly Sunday Saver results on a Monday. Yesterday I received a message - “We're sorry your Sunday Saver update has been delayed. Our team is working to get this resolved as quickly as possible, and we'll let you as soon as we have an update.‘.

They must be having big problems. Last week my weekly tracker was showing 30% when normally I am 1%-2%

Comments

  • Robin9
    Robin9 Posts: 13,170
    Part of the Furniture 10,000 Posts Name Dropper
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    EDF announced the end of Sunday Saver today

    Never pay on an estimated bill. Always read and understand your bill
  • Grumpy_chap
    Grumpy_chap Posts: 22,005
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    I have the "delay" message periodically during SS. It has always got worked our in the end, even if half way through the week.

    I received the normal "success" e-mail shortly before the end of the working day today.

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