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Energy
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For questions about water supply to your home.
4.3K discussions
29.1K comments
Most recent: Thames Water Monthly Payment … by wakeupalarm
9 October at 8:05PM
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A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
459 discussions
12.7K comments
Most recent: Worrying slowdown in the sale… by silverwhistle
12 October at 5:01PM
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If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.
7K discussions
57.2K comments
Most recent: Calor Gas automatic delivery … by QrizB
7 October at 5:02PM
Discussion List
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Fuse Energy & OFTM Reviews please ⚡️
Do you use Fuse Energy? What do think? How is the customer service? The App? Billing? Please let me hear your reviews. I've read the previous threads, Trust pilot etc. I'd like to hear from current or previous users. I'd also like to hear the same about Outfox the Market? It's time for me to divorce 🐙 It's been a long time…
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Octopus promises but does it deliver.
Bearing in mind today's 7/6/26 plunge pricing is from 0500 until 1600 not much for those not on agile …. they sent this beginning May , not been any meaningful saving sessions either.
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July Energy Increases are enormous.
Just had an email from B Gas saying energy costs are going up soon. Looking at the increase in my projected annual bill this is going up by 27% ! Analysing this, the gas is the dominating factor with an increase of 17% in the unit rate with electricity unit cost only going up by 6% ! The standing charges are hardly…
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Guaranteed Standards of Performance Query
Hi - I wonder if anyone has any advice. I’m on prepayment meters for gas and electricity with EoN Next. Back in April, they contacted me to arrange to replace my old meters with smart meters. The day of the appointment, the engineer tried to push through a “Sorry We Missed You” card quietly through my letterbox, but as I…
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Home Energy Rates
Am new to Forum. I am with Home Energy for my Energy Supplier and am currently happy on their Fair Variable Dual Tariff since September 2025. The rate has not changed since I moved to them. For my estimated usage it is £2101 per year - I should note that this includes charging my electric Car. There are no exit fees so am…
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Declined for the Warm Homes: Local Grant — is "your house is too valuable" a legitimate reason?
I inherited my late father's house in Wealden (East Sussex) — EPC G, my income is way under the £35K per year criteria, it's a 4-bed detached in council tax band G with an equity release mortgage. The deeds are still in my late father's name but I have Grant of Probate and I am the sole beneficiary. However, on the…
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E.On Next trying to pull a fast one?
Be warned… About two weeks ago, I took a gamble and decided to take out a one year fix with E.On Next (my existing company). As we mainly use during the day I was sure to chose a tariff that had the same day/night rate and this was confirmed in the email confirming the tariff change. get my first statement post change and…
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Bit confused about price rises (British Gas)
So I got an email from BG and it tells me my new rate but when I do a search for new energy the prices are wildly different, the yearly prices on the new ones are way out compared to BG so what am I missing?
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Switch now (while in contract) or wait?
I am currently with Outfox Energy. For context I am paying 83/month (£997/yr) - no, I don't think I can cut down further… If I were on the price cap I would pay £1190 now and will pay £1350 from July. My contract ends at the end of August, but I could switch internally at no extra cost (I have done it countless times with…
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Tariff ending & at a loss what to do.
I’m at a bit of a loss as to what the best next step is. I’m on Octopus Money Saving 10 month fixed which ends on 9 August. With the July cap I’m really most sure whether I should switch now or hold off and see if any deals come up. Switching would look like Fuse is my best option. My useage is 25491kw and 4549kw annually.…
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British Gas Backbilling Dispute
Hello all. Looking for a second opinion regarding a backbilling dispute with British Gas. I was a British Gas customer from February 2024 until February 2025. My property was equipped with a smart meter and I paid monthly direct debit. However, I did not receive a bill until November 2025 for £1200, around half of which…
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MSE Energy Club Switch
Update: Chat GPT suggests the answer to the first 2 questions is yes. Third question suggests waiting until 14 days prior at which time I can request the switch takes place on 2nd July. ...................................…..... I am currently with E.on. Energy club offers an E.on switch which is marginally less but with a…
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Back boiler: replace with new gas boiler, electric, or heat pump?
I have a recently installed solar system, comprising 7x 475W panels, a Fox H1-5.0-E-G2-WL inverter and a single Fox EP6 battery; I'm still waiting for the G99 so I can get onto the Octopus tariff, but meanwhile I'm kindly donating my excess power to the Grid. It's fine for the Summer (the panels can do up to 4kW), but I'll…
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Flexible Octopus Tariff, Price Capped?
MSE's Energy Comparison chart is suggesting that the Flexible Octopus Tariff is Price Capped. Yet, on the Octopus website it states the following: Flexible Octopus prices fluctuate with the cost of supply and usually update every 3 months Octopus are only offering two tariffs; Flexible Octopus and Octopus 12M Fixed So…
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British Gas back billing
I’ve been a BG customer for many years and have switched tariff with them a couple of times during that period. I pay by DD every month. last year I noticed that BG had not cut a statement since March 2024. I contacted them and they said there was a technical issue with the smart meter (I had daily gas and electric usage…
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How to reunite separate gas and electric with an EV tariff.
I’m struggling to find a place that will allow me to search for this. Currently have electric with Eon Next, but there are better rates with eg Edf, but then I can’t see the married gas rates. Searching gas alone (as current supplier OVO aren’t offering anything enticing) points to ecotricity or fuse. I don’t know if these…
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EDF
This discussion was created from comments split from: EDF.
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Meter Profile Class change
Has anyone been through a meter profile class change? I'm in a property that used to have an Economy 7/dual rate meter which I've since had changed to a smart meter, I also got my energy provider (OVO) to give me a single tariff rate for both the peak and off peak readings. I've asked them to change my meter profile to…
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Plug Solar appears to be arriving via certification, not a new plug standard.
One interesting observation from following the UK's plug-in solar journey over the last few months: A lot of electricians and standards specialists argued that the UK didn't actually need to rewrite BS 1363 from scratch to reach the same destination as Germany. Their view was that a workable route already existed: • Create…
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What are Utility Warehouse E7 Off Peak hours Eastern Region
Hopefully a straightforward question but due to my incompetence I don't seem to be able to find the answer on the UW website and their CS don't seem to know and it is not on my bill or any of the paperwork I have had from them. What are the E7 night rate hour sin Eastern region and how do they change for BST/GMT when the…
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