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Octopus Estimated Export Billing
Just out of interest, any guesses as to how Octopus will bill based on these readings? 1st April 2025 0 (new meter installed) 1st May 2025 678 (customer) 2nd May 2025 68 (estimate)
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Is This a Dual Band Comms Hub
Octopus are talking about installing additional equipment. Not that I believe for one moment that the problems are due to signal strength but I won't argue with them sending their guy armed for bear with extra bits just in case. However in conversation she said something along the lines of "I see we've already installed a…
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Changed too quick?
Pre-payment smart meter for elestric and gas) I went from British Gas to EDF (electric and gas) and now going to British Gas 19/04/25 - applied to switch to EDF to start 25/04/25 - to go in to credit mode and pay by Direct Debit. 19/04/25 - email from British Gas confirming I am leaving 22/04/25 - missed call from British…
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Is this an RTS meter?
Hi was wondering if anyone can advise if this is an RTS meter? It's a 5254e single phase. I can't see radio teleswitch written anywhere on the set up. Thank you.
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Outfox The Market. Tariffs changing like the wind!
Hi all. I initiated a switch from Octopus to Outfox the Market on Wed 26th Feb. I think it was their Feb25 v3.0 12-month fixed tariff. Happy days! A saving of £468/year - and that's before the April price hike. Barely 48 hours later, Outfox have now launched a v5.0 tariff that's £179 cheaper still: £647 over-all! As I'm…
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EDF deal postcode not recognised
Hi, I'm trying to sign up to the recent EDF deal but when I put in my postcode, it says postcode not recognised. DN22 if that makes a difference. Is it for certain areas only?
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transferred to edf advice
hi all can any edf customers advise me ive just been transferred to edf this morning, the websidte has allowed me to put my gas meter reading in but not my electric i've had a email saying both have now been transferred also advice req when i was with octopus i never had to put meter readings in the bill was…
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Issue with Ovo Post Smart Meter Installation
We (husband and I) currently going though a situation with Ovo that is increasingly bizzare and I believe others may have encountered this problem. Background We live in Scotland and have Economy 10. We are one of the customers that was originally with SSE Hydro, but got moved to Ovo when they took over. We have been with…
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Loop App - Bizarre Gas Usage Report
So my Octopus electric and gas meters have not been communicating with the Octopus hub since the end of March 2025. An engineer visited today to reboot both meters. After doing whatever was necessary, he advised me that it might take several days for things to return to normal. Just out of interest, I checked my Loop app…
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British Gas - No bill issued in over 12 months!
BG last issued a bill on 16th April 2024. I realised there was an issue in October when i logged in to check account. I contacted BG who advised they were looking into it and that it had something to do with the smart meter that was replaced (which was broken - no screen display at all) and it not connecting to there…
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British Gas - Ignoring Ombudsman Decision Help!
On 12/06/2024 I changed my electricity tariff to British Gas
Electric Driver v7 tariff. I switched as I was due to take delivery of an
electric vehicle shortly after that. I took the tariff as it promised a heavily
reduced rate of tariff between 12am and 5am to charge my vehicle. The tariff
was successfully activated…
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Standing Charge After Switiching Supplier
Hello, I have recently switched energy supplier and have received my final bill. I switch on 2nd April and as you can see from my final bill from old supplier below I have been charged a standing charge and some estimated usage for every day up until 19th May. So this means I am paying my standing charge twice. Is this…
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Which type of Tariff?!
Having not long moved house and new to how everything works I have a headache trying to work it all out! We have solar panels on the original FIT scheme, an air source heat pump and a Pod Point Solo3 7kw charger already installed. We are about to buy a 59kw/h electric car. Am I best going for a heat pump tariff which is…
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Octopus Intelligent Go Questions
Hi All I've signed up to Intelligent and we're picking up our new EV tomorrow. My setup is fairly simple, a Ohme Pro charger (fitting on the 24th) and an EV. Nothing else, no solar or batteries. Having ready through the various topics on here, I would like the hive mind to confirm what my thoughts are and possibly answer a…
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Octopus Drive Pack
Hi folks You may be aware that EV Users with Octopus Intelligent Go when your car is charging you get the same cheap tariff for the rest of your house. I’ve noticed Octopus are now offering the Drive Pack which gives you unlimited EV charging but that you don’t get the cheap tariff, even whilst charging, for the rest of…
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Biomass vs Electricity
Morning all, We are in the process of looking at a new home, our last home, to retire to as we probably have 3-4 years left to work. One house we've just viewed, has a Biomass tank, fed by wood pellets. I have to say that I had no idea what this was, living in my gas & electricity bubble for so long. Can anyone advise on…
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Gas Smart Meter Not Working - Octopus Energy
Hi. Is anyone else haviong issues with seeing your Gas consumption on the Octopus Energy dashboard? I'm an Octopus Energy customer living in a small Aberdeenshire village. Since moving into my home over a year ago my electric smart meter has worked perfectly and I can see my electricity usage on the Octopus Dashboard no…
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ECO4 - the Energy Company Oblication Scheme which we fund
ECO4 is not a government funded scheme and neither is it funded by the energy companies. It is a scheme funded by the supplement you and I have been paying on our electricity bills for years. Forgive me if my understanding of the scheme and its processes is not exactly accurate but that's not surp[rsiing givingn the way it…
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octopus energy 'representatives' houding me to get a smart meter
Hello, can anyone advise on the following I am a customer of
octopus energy (moved over when my supplier ‘bulb’ went bust) They have been
contacting me to get a electric smart meter fitted as my current rts
meter wont work properly after the rts signal is switched off. I didn’t believe
my meter was of the rts type and…
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Fixed deal ending ... wait for the July price cap announcement?
My current fixed deal with OFTM ends on 23/06/2025. I'm almost in the 50 days no penalty window however should I switch now do it now or wait to see if there will be cheaper fixed deals available when the reduced July price cap annoucement happens on the 27th May 2025? Crystal ball gazing I know but I was wondering if…
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