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Octopus "Reversed Account Charge"
I've just had an email from Octopus charging me for electricity apparently used in 2003 as a "reversed account charge". There are about half a dozen "revised" charges from 2023 which result in my account balance going about £400 into minus. Is an energy provider allowed to trawl back several years to change bills and make…
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Should I switch from octopus tracker duel fuel?
World events have made me wonder if I should switch to a fixed price deal and I'd value advice from the knowledgeable people here. My current tarrifs are: Electricity: Octopus Tracker December 2024 v1 Ending 15/02/2026 18.47p/kWh55.79p/dayGas: Octopus Tracker December 2024 v1 Ending 15/02/2026 5.44p/kWh29.34p/day I don't…
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Winter Fuel - Means Test
Hi Can anyone explain how the winter fuel payment will be means tested? Will it be based on income for 2024/25 or expected income for 2025/26 - or will it be income over another period? Thanks
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Smart Meter Arqiva Mast Locations
Is there a online map or other source showing locations of the masts serving the Arqiva smart meter radio network?
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Energy Club and E7 TOU Tariff
I seem to remember (?) that energy club previously asked what your % E7 usage was rather than just take a total for the year with no regard for TOU tariff use, which seems to be the case now. Is there a part of the calculator I am missing, as the rate it gives seems to have no bearing on my current costs (and unit rates).…
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Purchasing a battery to supplement our Solar and EV - which energy provider / tariff ?
We have recently purchased a new build house with 8 solar panels. We are currently with Ovo energy at the new house and with Octopus energy at our holiday home which also has an EV charger. We are complete novices and uneducated at the whole solar thing but have been advised the need to purchase a battery to store…
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Energy supplier eon next
Good morning, Can anyone let me know if you have to give all your bank details including the 3 digit code on the back of your bank card and all details on the bank card when paying for a direct debit and to set up direct debits monthly? I would very much appreciated this question. Thank you
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EON NEXT 12 MNTH FIXED
Hi I signed up through the Cheap Energy Club for the EON Next 12 month fixed V56 tariff on 30th May. I received the email saying the switch was in progress but I havent heard anything since. Is anyone else in the same situation? Many thanks
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Incorrect postcode
Is there an easy way to get the incorrect postcode for an electricity supply changed ? (Scotland)
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UKPN offering free single phase upgrade but digging same holes for 3 phase is chargeable?
We're in a 1905 mid-terrace with the original supply cable from the street. With an ASHP, EV charger, 1 or two inverters and batteries, induction hob and 2x ovens going in, we needed to upgrade from 60A to 100A. Our supply cable was insufficient for 100A so we're booked in for a single phase supply upgrade which would be…
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Being Charged £5500 from Electricity Company! Help!
Hi Guys I moved to a new house in August 2024. The energy supplier at this property was Positive Energy (PE). As soon as I moved in, I contacted British Gas, who supplied my previous home, and requested a switch to them. However, they told me that PE had rejected the transfer. When I contacted PE, they said the previous…
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What is an EV
Sounds simple .. a vehicle that is powered by electricity, but what does it include when one is looking at supply tariffs. Most EV tariffs require you to have an EV, but they don't give great definitions for what an acceptable EV is. Apart from the usual car / van, there are electric motorbikes, golf buggies, mobility…
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Just changed supplier and fixed rates after International developments
I know it might take some time to feed through, but I thought it might be a good time to fix energy rates now the cost of Energy has increased. I think the advice was to fix before this. I've changed to Ovo's 1 year fix which includes gas boiler service/repair.
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Are Solar Panels Really Worth It?
My husband (40) and myself (37) (We have 3 young children) are looking into Solar Panels... We have had a quote from Octopus for £12,500.... Based on the figures (which i will post shortly) it looks like we start saving £625 a year (£52 a month) and after around 12 years start to earn from the electricity. Spending out…
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British Gas Back billing
Hi all I cant see a similiar scenario in the forums. Jan 2nd 2024 - BG billed me - This is the last bill i've received, until June 11th 2025 (17month odd). Jun 11th 2025, they sent me a bill covering 17ish months for Circa £6000 - I pay by monthly DD, so my account was in credit covering this amount. I have challenged them…
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Energy Comparison Figures. Do they add up?
I have been looking at new energy deals and all the big firms claim to offer better deals than I am on, but when I crunch the numbers their figures just don't add up. On uswitch I can match their numbers alternative suppliers but they show my supplier as being £140 per year more expensive that it is on my figures even…
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Some advice please about being forced to move meters
We moved to a semi around 7 years ago. The house was extended by the previous owner to one side. When extended the electric meter was left under stairs in such a way that the cutouts or fuses were left on the inside of the extension while the meter was left on the other side of wall in the house under stairs. I recently…
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Can I be compelled to have a smart meter?
This discussion was created from comments split from: Electric Meter Replacement (EON).
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It's grim, raining and I'm cold but it's June. Should I light the fire?
Heavy rain has stopped gardening - it really is bucketing down. So I've come inside. My cat is logging on now so she can vote for option 1 - what do you think?
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RTS Switch off / Smart Meters: Necessary or opportunity?
Hi Money-Savers, My dad’s being pressured to switch his old electricity meter to a smart meter. I’ve heard all sorts of mixed opinions about smart meters, from people saying “don’t touch them” to others saying they’re fine... but with the 'Radio Teleswitch Service (RTS)' being phased out, it feels like we don’t really have…
For questions about water supply to your home.
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If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.