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Octopus Agile in winter
I have switched to Octopus recently and am interested in taking on Agile. But I read that Agile is not good in winter due to a lack of renewable energy. What's people's experience on this? Also I am on Octopus Fixed in dual energy at the moment but Agile is electricity only. Can I switch my electricity to Agile while…
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Winter Fuel Allowance
My mother is 89 and lives in over 55s sheltered housing with a wrist band and connection to a control room if she falls. There is no warden nor a communal area. All are separate flats. Mum only has her state pension as her income. As it is over the minimum amount she is not eligible for pension credit. She does get Housing…
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Massive electrical debt
I'm with British Gas, they claim to check your direct debit every months to make sure you're not going into debt. The didn't do that with me, they've suddenly told me I'm over £800 in debt and want me to pay it immediately. I live alone in a one bed flat, I work full time and so I'm out of the house between 8-6pm. I'm…
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Dishwasher vs washing up. energy costs
I often wonder as I load the dishwasher up would I be better of energy wise just washing up? Dish washer model is fairly old, but so Is my boiler with a water tank and I am on a water meter. Is there nothing in it? Not a serious problem that I am desperate for an answer for but if anyone knows the most efficient method of…
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Cheap Energy Club Switch Not Progressing
I have not received confirmation that my switch to British Gas Fixed Tarriff 12m V8 is going ahead (applied for 19th July 2024). I have been in touch with my current supplier (Sainsburys) and British Gas and neither have a record of the switch. Also your site suggests that you would send me an email confirming the switch…
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Energy cost to rise in October, fix now?
Currently with Octopus Energy, with todays announcement is now a good time to fix or will this rise already be baked in to any fix deals out there?
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EDF - 2 rate metre acting as 1 rate meter
Hello, Bear with me here, because I don't fully understand what I'm talking about! I'll try to explain as best as I can. From what I understand, I have a 2-rate meter installed for my electricity but I've been told that I'm billed on a single-rate tariff. My rate 1 increases with my electricity usage, whereas my rate 2 has…
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New Fixed Tariff - Decisions Decisions?!
Looking for a “coin toss” on which new deal to go with and hoping you guys can help! I’ve enjoyed a super fixed rate with EDF for the last 3 years. I’ve been lucky enough to avoid all the crisis with energy prices so far. My deal is coming to an end so it’s time to ‘face the music’. I know our usage and have scoured all…
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standing charges for executor account
My relative died in June last year. I am his executor. Over the course of June and July I advised all suppliers, government depts etc of the death. In October I was sent a bill by Scottish Power [SP] which I paid. I understood this to be the closing balance. In November I had a refund from SP and a note saying that the…
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Rebel Energy Triples my Bill
Hi. My girlfriend is with Rebel Energy (never heard of them), and this morning she received an Email saying that her monthly direct debit is being increased from around £60 to £171. The cite the reason as being that she is not being charged enough for the energy she uses. The funny thing is that I live in the same area as…
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Cornwall Insight final update on Q4 price cap
Following the end of the three month assessment period on Friday, Cornwall Insight have published their final prediction for the Q424 price cap - 'average' prices for the 'average' household consumption are forecast to rise 9%. They are forecasting a further modest increase in January. The assessment period for the Q125…
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Can anyone kindly explain how boiler service agreements work?
I have just recently become a home-owner (a flat) for the first time in the UK. The previous owner gave me a copy of the boiler servicing agreement which seems to have an annual "plan" (Home Serve) and a copy of the last job report when the boiler was serviced (Ideal Heating). Can you help me get my head around these two…
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Is it time to switch to a fixed tarrif
Hi, I'm with Scottish Power on their standard variable tarrif. I'm classed as a high user 5500 units electric & 12200 units gas... I haven't got nor want a smart meter... I've seen octopus energy 12 month fixed tarrif is about the same standard charges as what I'm on now & only slightly more per unit than what I'm on at…
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EON NEXT pledge V2 ending = what next?
Hi all. Looking for advice/opinions as my 12 month ends 1st Oct So my monthly costs were/are til then £183.98 on the pledge V2 I am being offered a 'special; offer-Next Secure Fixed 12m v18 at £199.97 not sure how 'special' that looks/is or Next Pledge Tracker 12m v5 price adjusts every 3months with price cap but…
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EDF smart meter nagging
Anyone on here with EDF and not got a 'smart' meter, but moved to a tariff requiring one? How much nagging do they do, and what is the end result if one continues to resist?
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Energy Company Suggestions - see my criteria
Hi all I have a visual impairment and am disabled which affects my access to some tech, I try to be as independent as possible and get very frustrated when things do not wokr so please bear with me. I am on the register with my current company. Apps are not an option for me as very few of the aids I use work well. My carer…
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Trying to get EV Tariff but have Smart meter problem
What is my options to get smart meter working? I have recently bought a Hybrid and thought it would be a simple process to get a EV tariff but my smart meter (SMETS 2) is not sending signals to my energy supplier. (Currently Octopus) So while it is not sending signals I have to sick with standard Tariff. I was initially…
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Landis GYR+ E470 Type 5394
We have the E470 smart meter installed at our house, we noticed during January abnormally high readings for our electricity usage. On average for the past three years we have been using max 400 KWH per month, on 6 days it spiked to more KWH in one day than our Monthly usage. We questioned this with our supplier and they…
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British Gas/debt collector want payment I do not owe
Hi, long story short, several months ago I moved out of a rental property that was supplied by British Gas. I gave final meter readings, closed both energy accounts and paid final bills. Fast forward to now and I have just received a letter sent to my old address (RM redirection in place) from a debt collectors demanding a…
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Bullied by Scottish Power
Pre-covid I had both gas and electric meters replaced and smart meters installed. The electric one was never commissioned properly and didn't ever record a useage reading. I couldn't provide meter readings for gas only as account was dual fuel. Due to covid, I couldn't get an engineer out although when he did eventually…