Energy

The scheme is run by Shuffle Energy as a pilot for 12 months. I'm awaiting to see if we are accepted. We are running a Nibe S1256-8 with 700m of coils (nice wet ground). They sent an invitation in February which I noted but never did anything, but took a closer look today. It's a Demand Side Response (DSR) scheme,…

Has anyone else received their Warm Home Discount with British Gas? I thought it would be applied to my energy account as like previous years as I pay by direct debit but they are saying that I have to wait until my next bill which is due end of May and the discount should show on there off my bill for the past three…

I have a Landis + Gyr 5235A electricity meter. It has a 20 year certification period. The certification stamp on the meter clearly says September 2009, meaning it's not due for replacement until 2029. This is backed up by the Landis + Gyr spec sheet, Citizens Advice, and Octopus's own website. An Octopus agent has…

We live in a big older property E-on the gas and electricity provider has admitted that there has been a fault with the meter They have said that it is now fixed It is too old and cannot have a smart meter fitted E-on is trying to say that the amount owed is around £5,000 due to the faulty meter This amount stems back over…

It's probably been asked a million times already but does anyone know which electricity supplier I should use if I want the old economy 7 tariff? Usually that was 12am to 7am at the lower rate. A lot of companies now have reduced their overnight window and that's not as good for me. Some end at 5:30am, a lot of them end at…

Whilst most of us are "in the game" of tariff and "savings" with ever so many suppliers etc, I just can not come to terms it being at least double the price of IE Spain prices, never mind paying "standing charges" and don't get me started on "exit-fee" scams. https://www.energyprices.eu/electricity/spain Am I wrong or is…

I received a call supposed to be from MPAAS on number 03308088910 I was told they had been instructed by EDF to send out someone to come and turn off my Gas Meter as it is not working properly . I received a Statement off EDF 23rd with my gas and electric meter readings. I would not confime anything, but was dismayed that…

On Monday I had new smart meters fitted by BG and they are sending data to BG, I can see my usage on the BG app. However the IHD is displaying awaiting data please see system status. I have it plugged in to a socket on the other side of the meters so the WIFI signal is shown as maximum so how long does it take to…

When I submitted my meter reading for my electricity it just then shows a much lower estimated amount! It did show my gas reading correctly however. I have tried submitting by both app and web site with no change. Just their estimated amount. The same applies to trying their phone option as well. Any ideas? I am not on a…

Hi all, My current deal is due to end in Aug. Would you lock this in for 1 year? I don't really want to change suppliers if I can help it Any advice appreciated

I am looking to understand market experience with Blend & Extend electricity contracts involving ENGIE and NGP over the last few years. Interested in procurement process, transparency, pricing outcomes, and any lessons learned - positive or negative.

I feel really stupid having to write this out. Last week a guy turned up to my door and said he could save me a lot of money on my energy bills (and had just sorted my neighbour out) he said he was from Scottish power, had their tshirt with logo on and an iPad with a portal to sign people up. I stupidly fell for it, gave…

£500 upfront I deemed excessive when my annual bill is less than £750/an What shocked me more was at no time during the sign up was I told they would do an indepth credit search; Fuse implied it was that that flagged a poor credit history: I've paid my bills on time, have no bad debts, no flags. My feeling is this is a…

Hello Folks, My fixed term with Octopus is up in August. Just looking at MSE's advice and it sounds like going for a fixed tariff is best option to avoid the increases that coming soon. Anyway looking at the fixed tariffs for gas and electricity Octopus is offering it looks like they have already baked the 13% or increase…

I was really hoping someone could give advise and/or reassurance as my issues with British Gas are causing more and more distress. For years they have not been generating our bill correctly, every time we have called them up (multiple times going back years) they have given us the standard response of "we will look into it…

I am on the Protected Services Register and I pay EDF for my gas and electricity via Fuel Direct deductions from my Pension Credit. These were agreed in mid-2020 at the weekly rate of £27 for Electricity and £23 for gas, with a fixed payment of £3.70 for each account’s arrears, the total deduction being £57.40. I have…

I was unsure where to post this, if this is the wrong section i apologise. I was wondering if anybody could tell me if i have a looped electricity supply by the photo. Thank you.

I am writing to express my deep concern regarding OFGEM's inability to address unfair standing charges on consumers energy bills. The disproportionate standing charges applied to my and energy bill is a typical example. As a low energy user, I take every measure to reduce my energy consumption, not out of choice but out of…

Many with older prepayment meters could potentially delay the upcoming price hikes and keep the cheaper rates under the current price cap for a little longer. It's all about 'stockpiling' gas and electricity credit before the rates rise. Read the full story here: 'Prepay for your energy? You could keep today's cheaper…

We've just had British Gas out for our annual boiler service. The boiler was fine as expected, as it has been working abolsutely fine but we have their homecare agreement and so do the service once a year. However, they have advised that our existing inspection panel is too small and an additional inspection panel is…