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Standing charges on Empty property
My ex-rental property has been vacant since 31/12/24. I’ve recently sold but final exchange won’t take place for at least another couple of months if I’m lucky. Meantime octupus energy have been sending bills to the empty property with a standing charge of over £100. I have transferred the account to my account. How is it…
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Should I switch tariff
Hi, I just looked at my latest bill with EDF and it says I could save £41.10 a year for electricity and £60.81 a year for Gas if I switch to their Simply Fixed Direct Jul26v7 tariff. The current tariff I’m on is their Ensure Tracker Sep 25 which has a £25 exit fee for both fuels. This tariff has discounted standing charges…
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Warm Home Discount 2024/2025
My brother in law, who has learning difficulties but lives independently in a council property, has always received the WHD from the government. This year he did not, although we (my wife and I who are his deputies at the Court of Protection) were not informed from the Dept for Energy Security and Net Zero (DESNZ for…
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Economy 7 Being phased out??
My late mother's apartment is in a Mccarthy and Stone block - it is rented out. All heating is electric, with night storage heaters. We were planning to replace one, but the complex manager told me "The actual Meter Technology for Economy 7 was deactivated on the 31st March 2025 and Economy 7 is being phased out completely…
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Tomato Energy Tariff Sola Panels
Hi I am looking to get Solar panel they have said at your propery its going to be £139.99 per month and 7000 KW per year. When i checked my octupus enerygy for ths year i use 5000 KW per year. Should i say why there is 2000 KW extra on there website it says tatiff starts from £99.99/month. Or is this normal
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Smart meter rollout
I'm being badgered about installing a smart meter to the point of harassment. I don't want one. (The reasons why are a separate issue.) I know the providers have targets. But does anyone know if the government has any plans to force consumers to accept smart meters any time in the future?
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British Gas - Meter Issue
Hi all, BG have recently sent me a bill for elec' from Jan-March and the usage has doubled for no reason. I have no new appliances, haven't changed m routine and I am very energy conscious, everything is switched off at the wall apart from fridge and broadband. My usual spend even with charging EV 3 times a week on night…
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TP Link Kasa AA rechargeable batteries for TRVs?
So Most TRV vendors say you shouldn't use rechargeable batteries and you can get around it using this US $3.20 | Universal 3/4.5/6V AA LR6 Battery 3V AAA Battery Eliminator USB Power Supply Cable with Switchhttps://a.aliexpress.com/_EHluzxQ Which is a touch unsightly, though I was also wondering, surely one could use 1.5V…
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Time to switch
Hi, I'm coming to the end of my fixed energy tariff (Ecotricity) and looking at new deals on the Cheap Energy Club. I'm leaning towards a slightly more expensive tariff without exit fees (EDF or Octopus). I think I've been burnt this year as I wasn't able to switch to possibly cheaper tarrifs before the Price Cap went up.…
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How much electricity consumption is too much? Is my home OTT?
Hi all,We have just had a home energy assessment done on our home, and one of the questions asked by the assessor was how much electricity we consumed per year. When I told him our total for 2024 was 6100KwH his eyes popped out of his head. I should qualify that we are a small farm and have loads of freezers x5, fridges x3…
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Meross Smart Wi-Fi Plug
Bought a couple of MSS305 plugs to monitor my energy use. On the home screen can see both added and when I go into each of them can see the energy use of each plug. Is there a way to see the total all both (all) plugs rather than just individually?
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Building discription for utility payments
I am in Scotland. The building we own and use, is
classified as a business because it is not used as a residential/private property. However,
“we” are not a business, we don’t have an annual turnover and rely on monthly
donations from members and visitors, to cover running costs. With any surplus
received going to charity.…
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Where to raise complaint re Ovo debt pursuit practice
I am horrified at the experience I've just had with Ovo and would like to know if there's anywhere I can raise concerns beyond their complaints team - would this be appropriate for the ombudsman? A couple of months ago I received an email asking me to confirm that I was changing the email attached to my Ovo account. Since…
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Any better electicity and gas tariffs out there ?
Hello My tariff is the following GasUnit rate 6.422p/kWh Standing charge 34.575p/day Electricity Unit rate 26.120p/kWh Standing charge 43.997p/day Can anyone recommend a better tariff. Please note that i do not have a smart meter. I dont want a smart meter and i dont pay by direct debit and dont want to start doing this .…
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British gas account problems no access
Hi wondering if this is a common problem. I logged into my account on 1st April and everything was fine and I had full access. Over a week ago I tried to get access to my British Gas account and when I sign in it says either account is closed or there is a problem with your switch. I have neither closed my account or…
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Comparing current to a new fixed, confused
Slightly confused on the results of comparing a deal. Using moneysavingexpert cheap energy club. Currently with British Gas, smart meters on prepayment mode My current Electric Yearly usage: 1600 kWh Standing Charge: 51.79p per day Unit Rate: 27.61p per kWh My current Gas Yearly usage: 1898 kWh Standing Charge: 32.81p per…
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Bit confused as to what constitutes good energy tariffs. Are mine bad?
Hello, I'm with Octopus Energy on a flexible tariff and have been for years. These are my tariffs for electricity and gas: Electricity - 27.22p/kWh - 50.31p/day Gas - 7.25p/kWh - 37.07p/day Is this bad? My bill from March to last week was £200 for both (not each). That seems high but maybe it isn't? I guess I just want to…
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Rebel British Gas
Has anyone received confirmation of their BG account so we can switch. Said 5 working days but it's been over that. I'm on E7 but they're charging me single rate at present. Night tarrif reading has disappeared from smart meter.
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My move to Octopus
I was pleasantly surprised with my move to Octopus, there have been some teething problems but I will give them a chance to resolve before passing judgement. The Octopus portal does lack a full navigation menu so you often find trouble finding a page you got to previously by clicking a hyperlink. I have had to create a…
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Help needed with solar installation certification issue
Hi, I'm hoping to get
advice on a solar installation issue. Perhaps there are other people out there who have faced similar issues. We had a solar system
installed in Scotland in July 2022 by a now defunct company 'Install Solar Ltd'.
This company stated that they were MCS certified at the time of
installation. Home Energy…
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