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Cheap energy switch problem
Today I’ve been trying to switch to a tariff in the club and after completing all of the details I press the submit/ switch button or whatever it is and every time I get a message in red to correct verification detail. I go back to check every thing and there is nothing highlighted and I can’t see any errors. I’ve done…
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Intelligent Octopus Go - Two Registers
From around 1 April 2025 it seems my Intelligent Octopus Go tariff has switched from recording on one register to recording on two registers. It looks like the second register has started recording overnight usage but not any EV charging that Intelligent Octopus Go switches to daytime. So far, there doesn't appear to be…
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Help me decide, please and Octopus question
Hi everyone, I am coming to the end of a low standing charge fix with BG and trying to decide what to do. I have been musing and dithering for days... Background info: London region, annual usage gas 6500 kWh, electricity 1300 kWh Current prices: gas sc 14.75, unit 6.13. Electricity sc 22.98, unit 27.20 BG have sent me an…
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British Gas electricity end of contract refund?
My mother's house was sold at the end of March. British Gas supplied the electricity using an online account and paying monthly DD. They said there is a small refund of about £5. My recollection of the account was about £150 credit. No one was living there and I reduced the DD to £15 PCM for the last month as usage was so…
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Is new MSE British Gas deal better than the one in March 2025?
I am so confused with all these price caps. Is the new Brit Gas deal currently advertised by MSE ( British Gas v63 Fixed Tariff ) better than the "amazing" Brit Gas Fixed Tariff advertised in March 2025 (British Gas Fixed Tariff v49)? I tried googling to compare the tariffs but I can't find anywhere that actually shows the…
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Electric energy suppliers, solar energy.
Just had the solar panels with a 3.6kw inverter installed last november we are now generating around 20kw per day and using about 7kw on household appliances, so we have an excess of 13kw, as considering we do not have a battery to store the excess presumably this returns to the grid as we are hooked up to it, the problem…
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Problems with EDF to Octopus switch
This discussion was created from comments split from: EDF billing error - anyone else?.
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British Gas overcharging
Hi we have been with British Gas dual fuel for 25 years since we moved into our our current house , we always found our bill very high especially electric and have been paying £330 per month and always in debit, we recently moved to eon next and had smart meters installed , we are now paying £140 per month, nothing has…
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Gas Meter Still Increasing Whilst Gas Isolated (Siemens/Landis+Gyr E6S)
Hi, I'll try to keep this short but can provide more details if required. Setup: my house has a Gas boiler and a Gas fire. My gas meter is old: Landis + Gyr E6S. It is not a smart meter. My boiler is Worcester Greenstar 42CDi serving underfloor heating downstairs, radiators upstairs and domestic hot water. In August last…
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Paying back a cheque they agreed was correct
I’m wanting a little advice. We’ve recently received a large bill from British Gas (we haven’t been with them for over a year now). About 9 months ago we received a cheque from British Gas confirming they owed us money. I called them to query this to make sure it was correct as I didn’t understand why, they confirmed it…
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British Gas threatening elderly neighbour with debt collectors for non-existent job.
I have just spent two hours trying to help an elderly neighbour who has received an invoice from British Gas saying that she owes £74 for "on demand" work. She had emails previously but had ignored them as a scam. Her energy supplier is Octopus and she has never had an account with British Gas. Because she doesn't have a…
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Moving in with parents whilst we wait for out new house to be completed. What to do with tariffs?
Hi, I'm struggling to find any advice on our current issue as it feels like a niche problem but also we can't be the only ones who have come across this. We currently live in a flat that we have now sold, and we have purchased a new build property which is due for completion at the end of September. We are due to move out…
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Solar Quote
I have been quoted the follow for solar panels, battery and EV charger. 12 445W panels + 10kwh enphase battery + 12 enphase microinverters + (scaffolding, everything needed for the install + ev charger) = £11,675 12 445W panels + 5kwh enphase battery + 12 enphase microinverters + (scaffolding, everything needed for the…
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Tulo Energy - anyone used them?
They come up as the cheapest for me by a fair bit with no exit fees. Variable yes but being a small provider may be able to stay cheap and apparently have been going a few years and survived the energy crisis that knocked many out of the market. There's no trustpilot reviews for them but noted some on here did join them in…
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Google are switching off all older Nest thermostats
As of October 2025, 1st and 2nd gen Next thermostats will have the majority of functionality switched off by Google. Owners will no longer be able to control the temperature via app or other smart home devices, all scheduling will be lost, and home/away assist will stop working. You will still be able to adjust the…
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Getting electric supply to garage across public highway for EV charging
A bit of a specific one and not sure if this would be better on the house buying board or here, but does anyone know what type of administration and costs could be involved if you want to get an electric supply in a garage for a property that you own, but the garage is across the (adopted) street from the house? It's a…
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Can anyone advise me on taking an energy company to court
I am having problems with ScottishPower, they have now got debt collectors involved that are threatening to send bailiffs to my home. I am 62 unwell and live alone so I am terrified. They are saying that I owe nearly £5000 for a ten-month bill at my previous address, I have obviously disputed this from the start in 2019, I…
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Return to Octopus from Tomato
Starting a separate thread to avoid clogging up the main Tomato Energy thread.I decided to jump ship at the end of last week when the Provisional Order against Tomato was published by Ofgem.My switch appears to have completed today, but with some oddities. I am now back on E7. I noticed this when taking a reading and saw…
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An app for good real time electricity monitoring? Hugo? Bright? Loop or what?
I've taken the great leap forward (I hope) and divorced 🐙 (I need counselling, I did like them but they cost me too much). 🥲 I'm with Fuse Energy as of tomorrow. So, seeing as I have a heat pump and an all-electric home - which app will allow me the best real time monitoring of my electricity use (I've been spoiled by my 🐙…
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N3rgy data - Consumers require Active Consent/ Registration with business customers
I've been downloading my data monthly from N3rgy but it suddenly stopped. After submitting a ticket they have replied with the response below - Any idea how we now get access to our usage data? Hi Simon, Thanks for your message. This is related to a change made on the 3rd Dec 2024, to ensure we are in compliance with the…
For questions about water supply to your home.
A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
383 discussions
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Most recent: BUS Scheme likely to extend to Air to Air Heat Pumps :) by silverwhistle
7 August at 9:14PM
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