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Fuse Gas Capping?
Hi all, I'm currently with EDF and at the end of my tariff and planning to switch to Fuse. I have tried asking EDF to cap our meter, or remove it, as we are switching from dual fuel to electricity only, but am getting no help from them. The alternative is to switch to Fuse as dual fuel and then ask them to cap the gas, but…
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EDF Sunday Saver
"Shift your electricity usage from Monday to Friday away from peak times (4pm-7pm) – to get free electricity the following Sunday." Average peak electricity usage at end of week Free hours of electricity earned Free electricity times the following Sunday 19.3% (no change) 0 N/A 17.4% 4 8am - midday 15.5% 8 8am - 4pm 13.5%…
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IHD was not commission when installed, new supplier asking me to buy a replacement.
Hi all, My previous supplier installed a smart meter for me, but the IHD (In-Home Display) was never commissioned. At the time, the installation engineer told me not to worry about the IHD and to request the supplier’s own device instead, which would allow me to check readings via their app. I’ve since changed supplier,…
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Smart Meters Supplier IHD Customer Exploitation
Just switched from Octopus Energy to another of the large ‘big six’ established energy suppliers. Have come across a new potential and massive potential waste of IHDs that may be being sent to landfill prematurely resulting in customers being encouraged or feeling their only solution is to pay for extortionately priced…
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Changing name on a FIT account with British Gas due to bereavement
Does anybody have experience trying to change the name on a British Gas account which is used to handle the payments for electricity generated by solar panels. My Dad recently passed away, my mum and he owned everything jointly, but the FIT account at BG only allows for one name to be used, they chose to use Dad. Now my…
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Electric Storage Heater (no gas) how to save costs
Flat has no gas is electric only. Has a storage heater basically boils hot water at 3am to be used throughout the day. Cheapest way to live with is mainly the economy 7 or any type of discount EV tariffs. Any suggestions? Screenshots: https://ibb.co/album/svxT5N
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PAYG Extremely High
Hi all I live in a 1 bedroom flat with my partner and our PAYG electricity seems extremely high. It is an all electric flat with no central heating. We use 1 plug in heater in the evening occasionally (only when absolutely necessary), we have an immersion heater but this is on a timer to come on between 5-7am and 4-5pm.…
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Electric Meter 6 years out of certification
I've been trying to get Octopus Energy to install a smart meter for a year now with no success. I know lots of people don't want one, but I do, and I've been writing and waiting and writing and waiting. My electricity meter was installed in 1971 and last certified in October 1992. As a Ferranti FNN2Q its certification ran…
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Do we need a smart meter to move from prepayment to fixed direct debit?
Hi everyone, I'll cut right to the chase. Whenever I input my address to get a quote from a company, we are simply told in some form or another "hey, you have a prepayment meter, call us for a quote". I don't mind at all honestly but my parents are still wearing their tinfoil hats regarding them. We've been on prepayment…
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E7 active period differs from billing period
While monitoring my energy usage I noticed that for the first 30 minutes my E7 (off peak) becomes active (Midnight - 00.30) I am being charged on the peak rate tariff not the off peak. As this is when all my appliances on off peak circuits start drawing power it's my highest cost of my E7 active period (Not tariff period).…
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How do I charge my battery off peak
I have a 9.5kW PV array and 9kWh storage, Is it possible to top the battery up overnight at a cheaper rate ? currently I'm on Octopus fixed at 25.7p Elec and 5.3p Gas which runs until November 2026, and I also get 12p for exporting electricity. would overnight charging affect any of those? what are the options? I've had a…
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EV tariff availability
Timing is everything they say. I recently got a new job which comes with an ev company car. I got a smart meter fitted a month ago and charger last week but on trying to add ev on my then provider, edf was told they were removed from sale. So I looked at the market and liked Scottish Power because they offer an ev specific…
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Scottish Gas Annual Boiler Service
I have a Homecare Contract with British (Scottish) Gas and last week received an email from them, saying that it was time for my annual service visit for my boiler. Now this is the beginning of March and last year it was serviced at the end of June, which was actually earlier than normal (usually August). Anyway I accessed…
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Octopus IOG - 8p Off-Peak Rate
Octopus have moved IOG to a 6 month fixed only for now, with 8p overnight, and a rather expensive day rate too. For new customer/renewals only (for now). I wonder what they'll do to the variable IOG off-peak rate folk are already on.
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Octopus 12M Fixed March 2026 v4
new tariff out, another price increase V4
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Any Issues with a Smart Meter from Octopus?
If I get a Smart Meter from Octopus are there any known issues? Anyone any idea what model of Smart Meter they use? Do they bill correctly when on variable direct debt with Smart Meter?
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Small Business Energy help for broker scams
Hoping someone can help! We have a small business with two electric meters. One contract is up on 31/3/24 and a third party broker (Northern Gas & Power) have got us in to contract to sign back up with the currently supplier (Engie) but at a rate of 60ppkw for over 3 years. This is on a blend and extend contract so in…
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Inaccurate old gas meter or reduced usage
I think I'm about to get into a dispute with my supplier about my gas usage. They keep over estimating my usage, compared to what my gas meter is reading. Just noticed that the manufacturing date on my gas meter is 1985. I'm not sure if it's been installed here since then or if it was refurbed and then reused here, but…
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British Gas billing - back billing?
I'm hoping someone can offer advice on an issue with British Gas, I changed from BG to Octopus back in April 2024, at the time I had a £1479 credit on my BG account and chased several times to get a final bill, I provided final readings on numerous occasions, raised complaints and quite honestly got totally exasperated…
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BG - Tariff end date
My current EV tariff with British Gas has an end date of late May 2026. What happens then ? I'm guessing (if I don't choose a replacement tariff) I'll be moved onto a Standard Variable Rate one ? Cheers
For questions about water supply to your home.
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A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.