No Outfox exit fees for internal switch?

where_are_we

I have just started a fix`d dual June 26 12 M v3 with Outfox. They are telling me in my latest bill I could save just over £22 a year if I moved to their new fix`d dual July 26 15 month V6. I have read somewhere that they waive exit fees for an internal switch. Is this correct? Then it seems sensible to switch if their new tariff is cheaper.

Swipe

Might be better to just email them and get it in writing. These energy companies have a nasty habbt of going back on their promises.

bristolleedsfan

https://forums.moneysavingexpert.com/discussion/6675836/no-outfox-exit-fees-for-internal-switch

Facebook statement from them 15 August 2025

"From Monday the 1st of September 2025, we are introducing a new policy that will clear things up when switching from one fixed tariff to another.If you meet the following two conditions, you can switch without paying exit fees to one of our available tariffs without waiting until the last 49 days of the fixed term:

• You’ve completed 50% or more of your current fixed tariff duration, and
• The tariff you’re moving to is equal to or longer in duration than your current fixed tariff"

where_are_we

Thanks - looks like I will not be switching to new tariff because I have been on my present fix less than one month out of 12 month fix duration. I will ring them in the morning to confirm its no deal.