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EDF Sunday Saver July

Robin9
Robin9 Posts: 13,156
Part of the Furniture 10,000 Posts Name Dropper
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edited 2 July at 3:21PM in Energy

Just remembered that I needed to sign up for the July Sundays. Got 4 hours on July 5th. (edit - original post said 4th)

There was no prompt from EDF to do so.

Never pay on an estimated bill. Always read and understand your bill

Comments

  • Neil_Jones
    Neil_Jones Posts: 9,919
    Part of the Furniture 1,000 Posts Name Dropper
    Forumite

    Yeah it tells you that in the T&Cs - "To take part, you must opt-in to the Service." Nowhere does it say EDF will prompt you, but it does say on the website "If you miss the sign-up deadline, don’t worry; we can send you an alert when the next challenge sign-up period opens" with link to the online portal.

    If you've had the notification and it was filtered out as Junk by your provider, not EDF's problem.

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