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Is the British Gas exclusive fixed energy v86 cheaper than the British Gas fixed tariff v94?
BG have sent me the 'exclusive offer' for fixed tariff v86 but the v94 offer looks cheaper to me on the cheap energy club....have they really sent me an 'exclusive' offer that is more expensive than v94 on the energy club? V86 is: Gas s/c 27.068 ppd. Unit rate 5.621 Elec s/c 39.908 ppd. Unit rate 25.025 V94 is; Gas s/c…
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Green Homes Scheme - invitation letter
Just received a letter, addressed to the 'homeowner' from a private company called "Green Homes Scheme", the name of which sounds exactly like the Government's scheme. The letter offers up to a £4000 grant to upgrade our current PVs from 250w to 450 w, which will apparently "not affect your FIT payments", with the upgrade…
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Standing Charge - Solar panels
I have just had solar panels installed by my energy company and they are working fine and excess electricity is now being bought by them, hitherto I, like everyone else, have had to pay a standing charge to my energy company for the use of their equipment used to supply, as I have paid for the panel equipment and will be…
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Blocked from accessing EV electricity tariffs
Hi, I recently moved to a property that had an electricity supply set to be a business supply rather than residential. After quite a bit of back and forth with EDF we got it moved to residential. Being an electric vehicle owner I wanted to move to an EV tariff. In order to do that I needed a smart meter, I requested one…
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alternative to loop app
Is there one please? Loop stopped working for me in March and although I contacted them, have heard nothing back, The IHD that came with the smart meter loses the connection frequently so is pretty useless but I'd like to be able to keep an eye on the hourly usage easily. Are there any recommendations for apps to do this…
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Weird Octopus app bug(?) - negative gas usage
I was looking at today's energy usage on my Octopus app and the gas use chart looks like this: That's -2kWh of gas used in the most recent 30-minute slot, which I think is a first for me 😂Had anyone else seen anything like this?
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Compensation offer
I have had problems with my new smart electricity meter for the last 10 months which the supplier was aware of but hadn't resolved. This has now resulted in a new bill for an £500 as they had just been estimating for the 10 months. I called them and a complaint was raised. I received an email yesterday offering full…
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Energy supply unlooping for EV
Hey all, apologies if this is the wrong forum area. I have made a purchase through octopus for an EV charger. Having received a timescale I then put my order in for a lease car. However I initially received an email from National grid saying that they would need to do retrospective work for compliance. The following day I…
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Hive - no signal
Just moved into a new house with heating (only) controlled by Hive thermostat. I have not used remote control nor do I wish to but after a few days the thermostat lost signal connection to the thing wired into the boiler. I’ve gone through the user guide and online FAQs with no success. I’ve emailed hive help with no…
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Replacing a smart meter comms hub
Smart metering expertise required, if anyone has it. The comms hub on my smart meter was replaced a week ago but the replacement could not be commissioned. The WAN light flashes ever 5 seconds but the HAN light is solid green, which I think confirms this (I'm in the north on Arqiva LRR). I am thrashing around trying to…
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MSE 10 month Octopus fix for an existing Octopus customer - worth it?
I’m m currently on a fix with Octopus until April (electricity) and May (gas). No exit fees. The MSE fix is slightly more expensive for electricity but cheaper for gas so would save me around £25 overall between now and May next year. BUT it comes with 2x £25 exit fees. Do you think it is worth me doing the switch? Chances…
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British Gas are stalling my U16 gas meter upgrade
I have contacted British Gas since 10/09/2025 requesting that they install a U16 gas meter as Cadent Gas have done the pipework for the increased gas supply. I have nine transcripts as that's the only way to 'talk' to them. Each time I 'talk' with an operator I'm having to explain again my request. The response from the…
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Are EV and ToU tariffs unfair to other electricity customers?
I have started this thread to respond to a comment on a different thread ( Martin Lewis: Standing charges update risks households paying more) without taking that thread off topic That is an interesting (and valid) point. Ultimately if every individual optimised their consumption to achieve the lowest import price on a ToU…
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MSE Collective Switch Oct 2025 foiled by incorrect Profile Class in National Database
A very good afternoon to everyone. Long-time lurker and first time poster ; I note quite a few stories about those databases and profile classes in the forum! Like many others, my wife and I were keen to use the MSE Energy Collective Switch in Martin's (early October?) email. Key switching points: * we decided to move to…
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eon
eon are the most ignorant amateur outfit I've ever come across I've sent loads of emails to them asking them to phone me to fit a new smart meter the they say I need but they so far have completely ignored my request. The number that gave me doesn't work. and each time I've asked them to phone me instead of phoning me they…
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Overloaded Goods cause of Energy Spikes?
I have seen several emails relating to energy spikes over the years, but who is accountable? Over the years had issues with goods being overloaded so used extension leads with surge protection and cut down my usage to the point I hardly used my electricity. But was paying over £200+ before. A contractor told me there was…
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NGN want to replace gas service pipe and move meter outside
Northern Gas are currently out in the street replacing the old pipes with new plastic ones. But they also want to replace my service pipe, which would also mean moving my gas meter from under my stairs all the way to the front of the house. The guy who popped round had a look and said they would have to dig a trench…
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Payment of energy invoices by direct debit?
I get the impression that it is possible to find energy contracts where you pay on receipt of an invoice with the payment being taken by direct debit. However, I have not been able to find any. Can anyone help with this?
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Will installing a smart meter affect my existing solar panel system and FIT payments?
I’m anticipating having a Smart Meter installed for use with
my Octopus electricity and gas account. However, I have existing solar panels
(installed in 2011) and a FIT payment contract with E-On Next and I am concerned
whether this will be a problem when the Smart Meter is installed. Shortly, I also intend to have an EV…
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Ecotricity EcoFixed - 1 year Oct 25 v1
Worth checking this out. It doesn’t pay commission to MSE etc so doesn’t get a lot of attention, but it’s way cheaper than the MSE Big Switch recommendations. Saved £300 on a gas switch, and that was from a pretty competitive Octopus fix.
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