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Consumer Energy - Boiler Breakdown Rights
Hi All, I have a combi boiler that is serviced and covered by British Gas under their HomeCare service. This morning the boiler went to ERROR CODE EA with a flashing blue light and we lost all our hot water, and as the boiler had to be turned off, our heating. Called up at 9am and used the automated line to report it,…
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Retrospective changing of tariff on Heat Network
Hello, We are leaseholders and our energy is provided by a Heat Network by With Energy, who are part of Pinnacle Power. Our apartments are managed by the management agent Rendall and Rittner. Myself and approximately 600 other leaseholders received the following in a communication from With Energy on 28th April 2023:…
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E.ON Next Drive Smart and Tesla Pre-Conditioning
Tesla M3, Zappi 2.0 Charger and E.ON Next Drive Smart Tariff. I’ve recently moved to the smart tariff from another providers EV 0001-0500 fixed charging tariff window. All is working OK with the variable cheap charging windows and everything is setup to allow EON to control the Tesla. All good so far - BUT - when the car…
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I would appreciate your valued guidance on switching from gas to electric
Due to my landlady wanting to sell I am considering moving from a 1 bed ground floor flat built 2007 to another of similar size ground floor flat built 2008 close by so building regs would be similar. My issue is I am dual fuel and moving to Electric only so I know there is going to be a cost increase but no idea on what…
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Cornwall Insights Final April Cap Prediction - Ave Duel Fuel DD down £117 - Electric SC Up 9p to 64p
https://www.cornwall-insight.com/press-and-media/press-release/cornwall-insight-release-final-april-price-cap-forecast/
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New meter installed but meter readings not as expected
This discussion was created from comments split from: Switching Energy Suppliers - Opening/Closing Meter Readings.
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Scottish Power electricity meter/econ tariff problem
Hi all, I'm looking for advice regarding my current electricity situation. I moved into an all-electric flat supplied by Scottish Power in November. The flat used to have an RTS box with storage heaters and an immersion tank on night-time only circuit (Econ 10). The RTS box went off during the process of opening my account…
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Outgoing Octopus How does it work
We have solar panels with battery, and ASHP put in by our Housing Association which is great. We switched to Octopus fixed 12m last year to enable us to then apply for the Outgoing Octopus. Eventually got our MCS certificate and DNO approval and applied for Outgoing Octopus. Haven’t heard anything back yet only been a…
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Uswitch Collective Switch with EDF - different rates showing
I did the collective switch with USwitch for EDF But the tariff rates showing on my EDF account subsequently are higher (by 2p/day and 1p/night) My confirmation email from USwitch does show the lower rates which I thought I'd switched in to. I've emailed both companies and am awaiting responses. Of course I can cancel and…
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Moved: Late mothers utility account in credit
This discussion has been moved.
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Advice needed
My daughter who is renting has been with OVO energy for about 6 years and never in arrears. She moved about year ago and took OVO with her to the new house she was given a zero bill owing for the the new house and was given an over payment of £900 back by the company. Now over a year the company wants it back saying it was…
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Plans to change what households make from solar Feed-in Tariffs 'feels a breach of pro
If you're one of the 800,000+ households in England, Wales or Scotland being paid to generate your own electricity via renewable technology under the Feed-In Tariff scheme, you could earn less in the long run under new Government plans. Martin Lewis: Plans to change what households make from solar Feed-in Tariffs 'feels a…
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Warm Home Discount Costs To Be Shifted From SC To U/R
https://x.com/MartinSLewis/status/2021933533611122779
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Smart Meter Arqiva Mast Locations
Is there a online map or other source showing locations of the masts serving the Arqiva smart meter radio network?
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Cheap energy club - projected cost
With actual KWh figures entered, on the results pages going through More Info > How Does it compare with my current tariff? the gas and electricity Projected Cost figures showing for Current Supplier seem to be some 3% to 5% higher than I'd expect. The results under New Deal do match calculated figures - assuming a…
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initial meter read was an estimate
Hi I recently left a long term controlling relationship and so my head was not in the right space when i moved… I kept the electric supplier the same as the previous tenant at the property and thought the estimated reading would be fairly close… and then i never submitted a reading. Its not a smart meter. A few months…
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British Gas - Unlawful Charges (BW legal)
I was a British Gas customer for many years. During the escalation in energy prices, I switched to a SVT (Standard Variable Tariff). I switched to another provider as British Gas charges were too high. British Gas sent me invoices for cancellation charges on my accounts with them. I wrote to them to point out that these…
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E7 Contactor Installation
I am on an E7 contract with Octopus with new storage heaters. When the electrician fitted the new heaters, he removed the 3 phase contactor and put everything on 24hr to avoid having to fit new 24hr feeds on the same phase as the heaters. Charging period is currently controlled at the heater level which works fine, but…
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Smart meter connections
Our supplier has been unable to connect to our new smart meter, as the meter cannot get a mobile phone signal. I am sure we aren't the only rural energy customers who live in an area with poor mobile phone signal. We read about plans for a secure, dedicated network for smart meters which will not rely on mobile phone…
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Using Scottish Power EV Tariff
I would encourage anyone using the Scottish Power's EV Tariff to check their electricity bill carefully. Three times in a row my bill has had adding up errors in it, the mistake being in their favour! Having tried to get them to fix the problem twice, I have switched to Octopus and received a final bill from Scottish Power…