Energy

Hi all, My EDF fix (simply Fixed Direct Aug26v2) is coming to an end and EDF have just sent me an offer of £100 credit to my account if I sign up to a new fix within the next week. The best option is the Simply Fixed 2Yr Jul28v4, but even with the credit, there are a couple of others (from smaller companies) that are…

Hi all, I switched my mother's supply to FUSE in March and it went smoothly. At the time I was not made aware FUSE automatically use the registered mobile number (in this case mine) as the account number. The implication is that the mobile number becomes a unique account number. I switched to FUSE in July, using my…

Would appreciate guidance on this issue… I switched energy supplier (dual fuel) from Outfox Energy to British Gas on 31st July 2026. The switch itself went just fine with both suppliers acknowledging the switch date and I received a bill from Outfox for electricity and gas used up to, and including, 30th July 2026. Note…

Hi I'm in credit for my gas and electricity. Out of the blue my supplier wants to jump my payments £12. I think this is a scam to finance their acquisitions hunt using UK consumers money. I said no way and told them I would take them to Offgem. Any other forum members experience this behavior?

See https://www.cornwall-insight.com/press-releases/energy-bills-forecast-to-hit-three-year-high/ ofgem regional average july dd rates vs CI oct predictions in above, not good news for those on gas. 26.11 p/kWh SR electric to 26.57p - a rise of 2.2% 7.33p/kWh Gas to 7.90p - a rise of 7.8% The difference - the 5% vat cut ??

 I had been with Octopus for an untroubled 42 months and decided to switch for a cheaper tariff on 14 July I submitted electric and gas readings to both companies time stamped 14th July I got my first bill 2nd August having submitted readings on 31st July, to my surprise the gas readings were wrong, My smart gas meter had…

This is more curiosity than anything else. I was contacted by e.on mid July saying I owed money and if I didn't pay by 31st of July then I'd have a debt on my credit file. This is from a flat I moved out of almost 3 years ago where the final bill was settled. I've had no communication since then until this letter. I'm told…

This week's MoneySaver who wants advice asks… I have a home EV charge point and up till now I've let friends and family with electric cars charge them for free when they visit. But I've started to wonder if I should ask them to pay for the electricity - after all, you wouldn't expect someone you are visiting to fill your…

Hello, We are leaseholders and our energy is provided by a Heat Network by With Energy, who are part of Pinnacle Power. Our apartments are managed by the management agent Rendall and Rittner. Myself and approximately 600 other leaseholders received the following in a communication from With Energy on 28th April 2023:…

No updates on leccy since 1.00am on Tuesday 4th or gas since 2.00am on Monday 3rd. Am I alone in this ??

Hi All, Just wanted to get people’s thoughts on what options they would go with, our Gas Fixed Term is up for renewal at the end of the month and I’ve been looking at our options. I’m planning to stay with EON, currently their 24 month fixed rate is the cheapest option, previously I’d fixed for 12 months however this in…

I have solar panels with an eddi diverter and a zappi charger. As retired, use solar to heat hot water and to give 20miles EV each day allowing an afternoon trip. Comparing two options on E.on in table below using last four years solar and power data, the Next secure option gives a 60% increase and Next Drive 67% increase.…

Hi all, I was transferred to Octopus Enery when Avro ceased trading last year. I have since had a notification fro Credit Karma that my score had declined. I logged in to find out why and it is because Octopus Energy have set up a new account and are reporting payment history etc as though it is a credit account. I have…

This is the fourth time this year octopus have "forgotten" to credit my bill with solar export. Every time, lots of apologies but they continue to repeat the mistake. I've worked in IT on utility billing systems for many years. This should not continue to happen, and if it's happening to me, it's happening to others. If…

Previously when switching suppliers, I’ve just arranged for it to happen ASAP. However, I’ve been on a great fixed term with E-On that runs to the 30th September this year. I’m doing the dance again now to see what reasonable fixes to jump on, and there is the Fuse Aug 18m v3 which suits me perfectly as a quite low fuel…

I'm new here, so please be gentle :-) I have searched, but couldn't find an answer - hopefully someone here can tell me. My current Eon tariff is about to end so I'm looking at options. If I were to stay with Eon, I'd probably go for the 'Next Fixed 12m v150' or the 'Next Secure Fixed 12m v88'. Eon's estimated monthly cost…

My daughter moved in to temporary accommodation and her support worker set up an account for gas and electric with OVO on the simpler energy tariff which is £98.71 a month but we don't know why she choose this tariff so would anyone know why she choose this tariff as £98.71 a month seems a lot. The first payment of £98.71…

Got a decent deal with UW a few years ago, as long as i had smart meters fitted. I did some research and as my gas meter is in the basement and appx 20+ meters from the electric meter it wouldn't send the data. So they fitted the meter anyway, and sure enough it doesn't work. I'm looking for a new supplier, and a lot of…

https://www.neso.energy/document/385526/download

Gday all I am with Eon next and my tariff ends soon MSE energy club shows "Next Fixed 24m Exclusive v3" - nearest Eon tariff on their site is " Next Fixed 24m v52" which is dearer. So my question is can I safely pick the tariff using the energy club? (don't want duplicate eon accounts and DDs) Thanks in anticipation