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Eon Next Smart Saver tariff an IHDs
Hello to all, newbie here… It is about time to select a different tariff for my energy at home and I stumbled upon this Next Smart Saver one from my current provider, Eon. It looks quite interesting but I am puzzled by a note on the description, saying that the In Home Display will stop working with it. This is because it…
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Latest big fix I’m told not eligible with British Gas
Today’s email states that current users are included. I’m with British Gas but having gone through the process and told I’m not eligible and the British gas offer does not appear amongst the offers although the EDF and octopus energy ones do. I’m very puzzled. Is this a glitch?
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How do you change from one Octopus fixed tariff to another Octopus fixed tariff?
My mum is currently on fixed rate tariff with Octopus (due to end in May with no exit fees), but she would like to switch to the 16 month fixed rate loyalty tariff that Octopus are now offering and she thought she would be able to do this, since there are no exit fees on her current tariff. Using the Octopus app, she…
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Switching Energy Providers - Choosing Start Date
Hi All, sorry for the newbie question, but I couldn't find anything similar in search. I'm on a fixed tariff for 12 months with E-ON that ends at the end of next month. I used the switching tool on MSM, and found a cheaper alternative. However there was no date to select this starting from so I abandoned it as I didnt want…
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Meter malfunction?
Whilst ringing around for quotes British Gas mentioned his quote was based on the National Grid figures from this last year and when I said they were wrong he told me they were the most precise. I then checked Eon Next (my present supplier) and noticed they were using the same assumed annual usage as British Gas. I had a…
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How to get energy display to show gas usage as well as electric?
Asking here because I suspect I will get a more knowledgeable and faster answer than calling Outfox... So, smart meters finally installed on Monday, and have this little thing** telling me about my energy use. Or rather it's telling me about my electricity use as I can't get it to say anything about gas... it has a button…
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Back Billing And The Comedy Of Resolution With Octopus (Question Plus Mini Vent)
Hi everyone, I have been trying to find out if the Back Billing rules apply to Octopus Energy. I have been researching on Ofgem, CAB and other websites - but can't seem to find out if all energy companies mandatorily are signed to this, or if it is still voluntary for some. Does Octopus specifically have to follow the 12…
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455w Bifacial Vs 480w Monofacial solar panel
I am torn between choosing these two panels for my south faced pitched roof with grey tiles.A 455w Bifacial with 23% efficiency Vs 480w Monofacial with 24% efficiency. Any experts with experience of handling or comparing both, please suggest me which one is too choose from. Ignoring the price between them as labour is…
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Help with storage heating, MPANs
I've just moved into a house which is heated entirely by old 'dumb' dimplex storage heaters with an Aclara 5 lead SMETS2 meter. I also have an immersion tank with a Honeywell Electronic 7 control panel next to the consumer unit. I think I've managed to figure out how to program that to come on over night thankfully though.…
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British Gas not showing in tariff results
a new British Gas tariff blagged by MSE is cheaper than anything - except it doesn't appear in the results listing. Why? How, actually, can I get it? the tariffs listed as "current" do not include mine - I just checked with BG. Anyone else going round in such a silly circle?
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Energy Direct Debit - Predicted to be in plus at FYE but they want to increase
Hi OVO customer here. I have a direct debit, I'm currently in a positive account balance by a few hundred pounds - but I realise that will reduce over winter. That is not the issue. OVO predict from my usage and current DD (£118) that I will finish in a plus at 31st March next year (i.e. after the winter). They say they…
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MSE Big ~Switch BG deal - new customer
Good morning all, I see the 14 month British Gas Tariff from the MSE Big Switch offer. I would like to avail of this offer for a property I'm buying and 'complete' on 3 November. Can I use this 'Switch' offer and how do I go about that - everything looks like a switch for a house at which I already reside.
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Energy contract renewal cooling off period
I have a small business which I opened 12 months ago with a new energy contact for the same period with a zero standing charge. As per the contract, I had a smart meter installed. The engineer looked at the second meter on the wall which he said was not wired to a supply and removed it from the wall and left a label on it…
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NO British Gas Standing Charge on an all electric flat!
Some years ago my mother lived alone in an all electric flat which once I found out that she was still paying British Gas for the standing charge on her gas meter I intervened and informed British Gas that I had Power of Attorney and would no longer be paying British Gas for their standing charge. They insisted that by law…
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Energy club BG tariff and existing BG customer
I'm already a BG customer but thought I'd take advantage of the MSE group tariff.However the energy club's switch form asks for details such as direct debit which leads me to believe a new account may be set-up with the provider.I've good reason to be cautious after a bad experience with BG customer service last year…
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Already with Octopus, how do I claim the MSE deal?
I'm looking to jump onto the new Money Saving Octopus tariff, but I'm already with Octopus Energy. When I click switch it wants direct debit details, which feels wrong. Any advice?
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British Gas Double Billing VAT
Hello, Apologies if this has been posted before, I did search the forum and I couldn't see it anywhere. I recently moved back to the UK and resumed gas and electricity accounts with British Gas. If, like me, you don't have a smart meter and are a bit slow submitting meter readings each month, you will have an estimated…
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Outfox Energy and Econ 7 - any pitfalls?
Weighing up my options for switching. After UW (no!) Outfox is next up and much cheaper than my current offering from EDF. Next comes BG. I know BG had problems with switching E7 in the past. I have read all thr threads about Outfox but does anyone have any feedback specifically switching on Economy 7? I have a smart…
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Options for flat with no central heating
Looking at making an offer on a split level attic flat with no central heating. There is a gas supply to the building just not the attic. One not amazing looking electric radiator currently. Old building. Any recommendations for what to do here and expected cost? I'm struggling to work out what to offer. I hate being cold…
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Misled on utility costs – inflated prepay electricity rate at 85p/kWh
Hi all, Single renter in a bedsit, one of 10+. The AST states I’m responsible for 2.4.1.3. all charges for gas and electricity consumed on or supplied to the Property and (as to electricity where a two part tariff is in force) the standing charge or charges and any meter rent; and says Inclusive Utilities Clause…
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A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.