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Octopus 12mth fixed tariff v. 15mth fixed
On September 9th I contacted Octopus and asked to be switched from the flexible tariff to the 12-mth no exit fee fixed tariff from October 1st. Today I read there was a newer 15-mth tariff so called them to ask if this would be a better option. They weren't able to advise me but gave me the following prices: 12 mth – Elec…
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Ovo Energy MSE offer vs website tariff
Hi all, I am looking to switch from my Octopus variable rate tariff to a fixed rate in anticipation of the price cap rise in October. I looked on MSE energy club and best fixed atm looks like Ovo. Although when I go to the actual website the tariff info look different - the unit charges are the same but the standing…
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How long will power stay on after you move out?
Bit of a strange question here. My mum is a social housing tenant and about to move to a new property in the next couple of weeks. Unfortunately, she jumped the gun a bit and already informed British Gas that she has moved. I am worried that British Gas will turn off the power in the place that she is still residing in, as…
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Cheap energy club predictions lower than current supplier
I've run a comparison on cheap energy club using the figures on my statement from Eon Next and then logged into Eon to see what tariffs they suggest. Eon estimates I'll spend more on the same tariff than cheap energy club. Who do I trust?! Thanks for your help!
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British Gas new system billing problems.
British Gas recently moved me on to their new system. I sent in meter readings as requested. I am in credit with them as i have been for almost a decade now. I pay an amount of my choosing once a month. I do not, and will not, have a DD. On August 3rd my balance was £641.30 in credit. My quarterly bill was due around this…
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Martin's suggestion for winter fuel allowance
The suggestion that council tax bands are used to determine who should receive the winter fuel allowance is ludicrous. There is little correlation between council tax band and ability to pay for energy. Many pensioners in band e or f are asset rich but cash poor
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Fixing prior price cap query
Hello team, I’m trying to fix my gas and electric supply. BG has offered a reasonable deal however the earliest the service can commence is 2nd October which is 2 days after the price cap change. if I select this plan today for service to start on 2nd Oct would the rate be fixed at the current or new price cap?
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Who is the meter operator?
Octopus said"sent a request for on-site commissioning. The meter operator will call you to schedule the appointment. Unfortunately, I don't have a specific timeframe for when they will call you, but they will contact you as soon as they have the first available slot."in relation to the smart meter not connecting, last they…
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Changing energy supplier - how long should it take?
Student daughter moved into new student house 2 weeks ago, have been trying to change energy supplier since. Previous student tenants had notified Billing Better on 5 September who notified Tomato Energy but Octopus Energy say they can't take it over as last supplier hasn't completed billing. How can we speed this up to…
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Voltage Optimiser
Just had a free EPC through Skipton B S. They recommend, amongst other items, the installation of an energy optimiser to reduce the voltage used in our home.Does anyone have experience of such a system, particularly with solar panels and no battery?They state the cost as being £816 with a saving of £110 per annum.The…
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electricity meter at the end of its certification period? NOT INTERESTED IN SMART METERS
Hi, I received following email from Octopus: "Your electricity meter has now reached the end of its certification period. As meters age past this date, they may start to run too fast or too slow. We’re required by law under the Electricity Act 1989 to get your meter replaced once it’s reached its certification date to…
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Coming off EDF Fixed (old plan) - unsure what to do
So i am coming off a very old rate before rates went crazy, its the Easy Online 3 year Fix Sept 24 with EDF Energy, now obviously the standing charges have doubled so going to feel this impact. Trying to figure out whether to fix, as noticed between the standard rate and the fix rate they are offering is around £11…
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Scottish Power Meter type
There are two leccy meters/ mpans registered for my address. SP insist that 1 meter is exclusively for the heating system. I have an air pump heating system that was installed in 2013. (There is a certificate that states the two matching white meters pictured were both installed together at that time and an old meter…
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Replacing old storage heaters
I live in an off grid (i.e. no gas) home which is heated using storage heaters which are approximately 40 years old. I am intending to replace these with modern storage heaters to have better control and reduce bills. Modern heaters seem to be either "smart" (SSH) or high heat retention (HHR). The HHR versions are…
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Octopus Energy - Unethical price changes for solar generators
Disclaimer: I understand there are people struggling to pay their utility bills and the price changes will have a large impact on their ability to buy food. I am privileged not to have this struggle. Having said that, when I see unethical behaviour against consumers, I want to call it out. So here's a bit of a rant about…
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EDF ensure to EDF essentials oct
I’ve switched just now from EDF ensure to EDF essentials oct I was under the impression that if you switch from EDF to EDF you don’t get exit fees ? just looked at my account and 25£ electric and £25 gas early exit fees have been deducted…… will this get refunded? Does anyone know please
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Is my meter an RTS meter ?
Hi folks, would really appreciate your help to identify whether my meter is an RTS meter - photo attached. I am being pressurised by my electricity provider to change my meter to a smart meter since they say RTS is ending soon. However, looking to the horror stories around Smart meters, I do not want to change my meter…
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Residential electric meter registered as business - first time tenant
Hi, my daughter moved into a studio flat in a built to rent residential building almost 5 weeks ago. The development opened earlier this year and she is the first person in her studio. Each flat has its own electric meter in it. When we viewed it we asked about electric and were told it was with EDF but some people were…
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How often/when do Outfox the market update their tariffs?
As title really. I'm tied in until 1st Nov with a £50 buy out at Eon. The current Eon rate is slightly better than the Outfox rate, but the Outfox rate will be much better than what I can get from Eon. The latest I can start Outfox is 16th October...which means I will lose my £50 and be paying slightly more for a couple…
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Octopus agile/PV/Home battery/EV
We have recently made a move to jump on the electric "bandwagon" and rather than inflation eating away on our savings and decided invest in PV panels, home battery and EV in hope saving money and environment. After a year I though I will share our progress, set up and finding to help others who are trying to achieve…