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Gas meter broken where do I stand?
My fixed tariff ended on 28/7 . As requested I tried to give a final meter reading on the 27/7 but couldn’t because the display on the meter is not working. I was advised to request a smart meter instalment but there are none available. I have said I’m happy to have a standard meter installed. I am now on a standard…
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Green energy
My supplier, Scottish Power, advertises 100% win power electricity so why has my bill gone up to the cap when it is only gas that has increased?
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Energy price rise
I currently pay £199/month for gas & electricity to British Gas (I’ve never missed a payment). They did a 6 month review of my usage and payments on 1st July, and despite me being £216 in credit and using much less energy over the same 6 month period in 2021, they’ve upped my direct debit to £323/month from 1st August. Are…
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Rate seems higher than it should be?
I have been moved automatically onto the Green Flexi August 2023 M1 and our bills have been around £300 a month. Can you advise if this is normal and what rate I should be on as I feel ours is a lot higher than it should be
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Problem with Eon
For 6 months we have had a problem with our electricity meter as it is not recording our usage. Eon fitted another meter but that is not recording either. They now say that they will have to fit a smart meter instead. So how are we going to know how much electricity we have used in the last 6 months. I am worried that we…
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Can we claim pensioners discount to help with costs ?
We have had the mother-in-law permanently living with us now for a few years, and what with the extra costs of (Almost 24/7 Heating in the colder months) and extra gas / electric during the day would we be able to claim the pensioners discount to help with these rising costs? Thanks for an help with this.
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Latest price cap predictions advice
Given the latest price cap predictions released today in the media what if any advice can you give to the members of the forum?
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180L Immersion Tank Heating
I have an 180L Immersion tank running off gas. Currently running 4am - 5am & 4pm - 5pm. This cost quite a bit so I've reduced it down to 30min at a time. My question is how long does it take to heat up this tank and would 30min morning and afternoon provide me enough hot water for the day?
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Up coming Electricity discount
Hi. I live in an annex joined on to the main house. I have my own front and back doors and pay a council tax on the annex because it is classed as a separate building. My gas and electricity is run off of the main houses’ supply. I have my own gas and electric metre which tells me how much I have to pay the main house…
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Price cap unit and standing charge rates for standard credit customers
I have been trying to find out the unit charges and standing charges for priced capped customers. I pay monthly within 7 days of receiving my bill. I am not on a direct debit or pre payment meter but both these rates are published. Can you enlighten me?
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Need help for young daughter who is going mad trying to sort an electric supplier in her rental flat
My daughter took on a rental flat in Cardiff back in mid May. Ever since she has been trying to find out who her supplier is. After several calls to SSE who said they were not her supplier have now acknowledged they are her supplier but said they were supplying a business and now that it is residential they will no longer…
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Gas Capped £4200
As a think Tank said today 09/08/2022 that bills could be £4200 and the amount of money being given out to people so far, and Octopus asking for 1 Billion pounds to take over Bulb, Why wont the government nationalise the Energy Industry
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Final Bill
How can I access my final statement from Peoples’s Energy? The link from the email I received from them does not work, it says, the server cannot be found. We normally pay £150 by direct debit to British Gas. In August they have taken £880, more than my monthly salary, and are saying we still owe them £400. They started…
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Warm Home Discount
What is happening this year? Normally by now, I've been able to apply.
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Energy quote after moving
I have recently moved home and was paying no more than £150 a month on my gas and electric, prior to moving I contacted the supplier of the new property and was quoted more than £600 a month on a fixed term, after moving I was then quoted over £700 a month for a fixed term deal. I haven't signed up to a deal and am going…
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Solax Hybrid X1 Inverter - Charging from grid
I am an Octopus user and am combining the Outgoing Octopus (15p) tariff with Agile In the (frequent) periods of negative or cheap electric I am manually switching to "Backup Mode" to force the battery to charge from the grid However, this charge from the grid seems to be limited to 1kw. I know that my inverter can handle…
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Charged twice for usage when switching provider
I switched from Utilities Warehouse to Octopus. I have smart meters and also took a photo of the meter reading on the morning I switched. I have now received a final bill from Utilities and been charged £10 + for electricity after I switched. Octopus have also charged me for this usage. I have been back to both Companies…
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E.On Next compensation
I've had a saga with E.On Next where they suddenly tried to back-bill me for £9,000 that they claimed was due to a prior adjustment going back to 2021. Now they've conceded they were wrong and we're haggling over compensation. After telling me I owed them £9k, they said they were putting my monthly direct debit up to over…
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Octopus intelligence go tariff issues
Hi Ive been on this tariff for 3 months now and everything was going well. My hypervolt charger was connected to octopus and I was getting plenty of off peak rate and using around 850-1000kwh electricity in total a month as I do fair bit of driving. Don't have solar panels, battery unit or heat pumps. Then as of yesterday…
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EON next drive smart V5.2 tariff
As my current supplier, Tomato energy, is on its last leg, I figured that the above tariff is my next best option. Iam confused about the smart charging. I understand that you can charge your EV during peak time at off peak rate (only EV, not appliances) but is that anytime during the day? I leave the house at 7 am and…
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A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.