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Energy

Discuss utility providers, tariffs, bills and energy-saving tips. Use the main board for electricity and gas, or explore the sub-boards for water bills, heat pumps and other fuels.

Water bills

For questions about water supply to your home.

4.2K discussions 28.5K comments Most recent: Thames water Meter gone AWOL by Chappers27 Today at 10:37AM
Heat pumps

A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.

431 discussions 12K comments Most recent: New build property with heat pump and solar panels … by NedS 9 February at 12:52PM
LPG, heating oil, solid & other fuels

If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.

6.9K discussions 56.9K comments Most recent: AvantiGas - Non Compliant illegal in-ground tank by mchllbarron231 Today at 9:48AM

Economical heating without a thermostat
Hi, In my current rented flat, I have a combi boiler but no thermostat. This means I control my heating entirely through the flow temperature (on a dial from 0 to 6) of the boiler for the radiators; I can't use a timer or a cut-off temperature. I wanted to ask for some advice on how to use a system like this economically…
Octopus Solar Panel quotes + a window on the roof
Hi I was hoping to have two quotes by now, but Infinity Renewables didn't show up (dad used them). I have several questions below, please: 1) I have a tiny window on the roof that lets in skylight onto an unused bathroom. I'm not bothered about it, and if it'll reduce the number of panels by 1 on the south-facing side,…
Johnson & Starley Aquair Heat Interface + Combi boiler - replacement for current Warm Air system
Hi everyone Having recently moved to a new house, we're looking to replace a ~20 year old J&S economaire warm air unit with a gas fired combi & J&S Aquair unit. This will allow us to make use of the ducting in the house and provide us with on demand hot water. Does anyone else have this set up? All installers have…
Energy Prices confusion
Have been looking at Cornwall Insight this morning. Good news - Price cap for typical user is forecast to reduce from £1758 per year to £1620 per year in April 2026. This is a saving of £138 or 8%. for the typical user ( Gas 11500 kWh / Electric 2700 kWh per year) Cornwall Insight state "The main drivers behind this…
Scottish Power and SEG
About a month and a half ago, I applied to Scottish Power for SEG for my solar panels. And since then, I have heard nothing. Any follow up emails have disappeared into the void. I have contacted Scottish Power via their Chatbot only to be told to contact them directly using the same email address. Does anyone have any tips…
nothing new
as the topic says ive been watching out for good fixes and theres been nothing out the ordinary jumping out the prices have been frozen more or less since about oct/nov even octopus current fix is nov v3 and now its jan anyone expecting some fresh fixes on the market soon
Home Energy Rates
Am new to Forum. I am with Home Energy for my Energy Supplier and am currently happy on their Fair Variable Dual Tariff since September 2025. The rate has not changed since I moved to them. For my estimated usage it is £2101 per year - I should note that this includes charging my electric Car. There are no exit fees so am…
Away for 2 months
Does this seem adequate given the temperatures forecast? Does it mean that the boiler will fire up at 10 degrees C?
When to switch tarrif?
Hi everyone. Just been reading the Ci predictions on price cap reduction and the post Martin did on the government reductions in cost. We're on a ecotricity tarrif due to end on the 20 th of Feb and already the fixes are showing a 5% reduction. Is it worth switching now or sticking on a variable to see if prices drop…
Octopus Snug and clock issues
Hi, we have just gone over to Snug tariff. Things have not been going too well. I look after my elderly, unwell Mum, in a house which gets cold in Winter. We have been enjoying the benefits of 9p per Kwh at cheap rate, but now the clock, controlled by Octopus and our SMETS2 meter, has gone wrong! The heating has been…
Will making a payment to Outfox Energy stop DD changing?
Hello - My account will be in debit next month so can anyone advise if I make a payment to keep it in credit will this stop my Direct Debit from being amended? I don't want to top my account up and have it changed anyway. Many thanks for your help.
UW, Econ 7 and Dimplex Quantum heater
Somewhere in the above combination there is a mismatch and I need someone to point me in the direction of what I can check please. After a month with UW, I have my bill, readings day 303, night 128. This time last year day 76, night 409 - which is what I would expect. I am now at home full-time compared to last year BUT…
False alarm, please remove.
Sorry, false alarm. I was looking at the wrong sheet and my generation meter reading is now at a similar value to my actual import meter reading, hence my mistake.
British Gas problems with account
Hi, Been with BG for years never been a problem with them until Oct last year. In Oct could not log in their web site, had to phone them to this sorted out which took a while, got my account back but all my gas/elec reading were completely messed up, took them 2 weeks to sort it out and got a Statement from them. The new…
Tomato Energy goes bust - here's what you need to know
If you're one of its 15,000 household customers, your supply won't be affected and any credit balance you had with the firm will be protected – but you should take a meter reading now. Here's what you need to know. Tomato Energy goes bust – here's what you need to know If you haven't already, join the forum to reply.
Octopus Energy Wheel Of Fortune. Anybody "won"?
I am with Octopus for my electricity. When you submit a meter reading on line, you then get a go at spinning their Wheel of fortune. This is a wheel divided into 12 segments, of which five are £0 and seven have a value, most £1 but there is one £512. Now I have spun the wheel 12 times now and won nothing. The law of…
Who are IBERDROLA GROUP, Ariba & SAP Business Network??
Our house has Solar panels which were installed back in 2011. Scottish Power pay our FIT payments. We have received some unsolicited emails recently from an account called "Ariba Administrator" saying we should, "....register as a supplier on SAP Business Network. In order to manage collaboration processes, participate in…
New SNUG rates
Great to see the off peak staying the same
Best customer service energy provider
Hi does anyone have a link if Martin did a best energy provider for the last few years. Did a internal search on the MSE however its giving the 2018 results? Thanks in advance for any help
Scottish Power urgent help needed
Hi all, I’m looking for advice on a billing dispute with ScottishPower. I’ve been charged £3,443 for electricity over the past year, despite not having a smart meter and charging my EV overnight — which should qualify me for an EV-friendly tariff. Here’s the situation: • My actual usage is ~13,600 kWh/year (split ~7,300…

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