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Energy
Category List
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For questions about water supply to your home.
4.3K discussions
29.1K comments
Most recent: Water companies: No choice of… by MyRealNameToo
6 November at 1:16PM
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A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
463 discussions
12.8K comments
Most recent: Boiler Upgrade Scheme £2,500 … by masonic
6 November at 11:59AM
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If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.
7K discussions
57.2K comments
Most recent: Cheap Heating Oil guide discu… by malc_b
29 October at 5:48PM
Discussion List
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Fuse (Fixed Monthly Direct Debit)
when I initially switched from Octopus to Fuse the search calculation showed a similar tariff to what I was previously on. Staying with Octopus after the end of my fixed rate meant a much higher cost, so I decided to switch. My first payment was for the partial Month, so Fuse only took a fraction of the expected Month…
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Smart meter engineer requested WiFi password
During installation of smart meters, the engineer asked for our WiFi password. Why this needed for Smart meter set up?
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Switching to a different tariff with the same supplier within the 14 day cooling off period
I switched to Fuse Energy on Mon 14.09.26 and came on supply Wed 16.09.26. I have just checked via the MSE Cheap Energy Club and Fuse now have a cheaper tariff. How am I best to switch to the new tariff? Can I switch via the MSE CEC for £20 cashback again, or do I need to contact Fuse to move me to the new tariff?
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Smart meters
Hi I've been told by British Gas that I must have smart meters fitted now and if I don't then my meters that I have will become my responsibility and I would like to know if this is true or are they spinning me a yarn to make me have them because I have been saying no for years I have always paid my bills never been an…
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Viessmann 200-W Gas Boiler - The most efficient boiler sold in the UK?
Greetings all, Thought I'd share the real world before/ after consumption data from our household after we replaced our 5 year old Worcester Bosch Greenstar with a Viessmann 200-W System boiler. In a nutshell, we are consuming ~31% less gas YoY with the only other variable being the replacement of our large K22 radiators…
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BG Standard Variable or alternative?
Hi all, We're due to come to the end of our fixed British Gas tariff "Peaksave Super Sunday v6" (which no comparison site seems to have heard of) and weighing up options given the price cap increase in October. We've been told by BG that we can switch now without fees, and will be switched to their Standard Variable Tariff…
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Battery only? Anyone got such a system
I've been considering getting a home battery installed (without solar). We have an EV already and are on octopus energy (go) who offer this as an option. I check my recent bills and we are paying around £100 a month for electric, around £15 of which is standing charge. Octopus have a 10KWh for around £5500 which would…
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Energy back bill over 12 months
Hello, looking for opinion/advice on this please…. I have a property which I had rented out to tenants. The tenants signed up with an Energy supplier and paid their bills. The tenants then executed the "break clause" in their tenancy agreement to end it, correctly paid and closed their energy account. All good. I put the…
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ScottishPower confirmed a repayment plan wouldn’t affect my credit file – opposite has happened..
Hi everyone, I’m wondering whether anyone else has experienced something similar with ScottishPower, because I’m currently dealing with a situation where I was given clear information about how my account would be handled, relied on that information, and what has actually happened appears to be the opposite. My…
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Switch and sting with adjustments
I'm due my first DD from Fuse, after moving from OVO last month. I don't know how much it will be yet, so was playing around on the app, and if I want a fixed DD, they'll impose an adjustment of £1000 to what I'd been quoted when I switched or an extra £80+ per month. I've had my OVO rebate, but that's not the point. Is…
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E.ON withdrew fixed tariff after home move, so going to the Energy Ombudsman
I’m currently taking a complaint about E.ON Next to the Energy Ombudsman and wanted to share so people are aware (and get advice). Short version: E.ON confirmed in writing that my existing fixed tariff would transfer when I moved house. After a series of failed transfer attempts, E.ON eventually took over the supply,…
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battery only tariff
I am installing batteries so that I can take advantage of off-peak electricity, yet I am becoming very frustrated as most cheap off peak rates insist on me having an EV and/or a solar array. Anyone got any suggestions? I don't want a car, and am not keen on installing solar just yet.
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Home Energy
My MSE Octopus fix is about to end and the Energy club found me some new fixes to look at. The cheapest is Home Energy, a small / relatively unknown supplier. There are no early exit fees and this switch is forecast to save us 10% on both sources, which is decent. Next ones on the list are the likes of So Energy, Outfox…
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Octopus Energy ignoring my request to correct my address.
Hi, I have recently moved into a new property and have been trying to register myself with Octopus Energy as the new occupier. Unfortunately, when I contacted them, I was told that the meter for my property is currently linked on the national industry database to a different address — an address which does not actually…
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Unsuitable tariff for years - Challenge energy company?
Hi everyone, I wondered if I could have some advice and points of view. I have today discovered that we have been on an economy 7 meter and tariff since 2018 which we inherited when we moved in. I absolutely take responsibility that I should of known more about energy bills etc but didn't realise the actual meaning of this…
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Fixed rates for British gas
hi I don’t know if anyone can help here but I was wondering do British Gas haggle? My dad is 94 and I’ve been trying to help him get a reasonable fixed rate deal for gas and electric. Similarly I have a husband who has leukaemia and wondered again if there is any such help they could give on a fixed rate cost? (Neither Dad…
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Energy switching - Refused
Hi, I've tried to switch energy providers before Oct 20026 price cap rises. Unfortunately my SMET2 meter was somehow incorrectly registered as single tariff only (Class 00). All attempts to switch before 17th Sept 2026 deadline (with Uswitch) resulted in cancellation as my "records didn't match the ECOES (National…
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Fuse Energy, my experience of switching to them
A few things I’ve learned about Fuse Energy since instigating a switch to them yesterday. You can defer the start date of the contract by 28 days during the opening process. I decided against it, as it wasn’t clear whether you would get the tariff at the time of signing up, or one that was in force at the deferred switch…
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Disputed bill So Energy massively over-estimated secondary import reading
I'm posting this to see if anyone has experienced something similar regarding an estimated second import reading. I have been reading through some similar themed posts but not found one that would help me to fully understand and resolve this. I had a meter configured to a single-rate while I was with So Energy from 2025.…
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Does EDF Care About Electric Car Use?
We have a solar / battery set up. When I've been with previous suppliers on a "electric car" tariff, there hasn't been any checks to see whether I actually have one and it was a well known allowance that people with batteries could use those tariffs. I'm looking at EDFs Go Electric tariff at the moment. Slightly more…
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