Smart meter engineer requested WiFi password

beyondthestars

During installation of smart meters, the engineer asked for our WiFi password. Why this needed for Smart meter set up?

QrizB

It's not required for the smart meter itself. Maybe they needed to connect their laptop to the internet and their mobile signal was poor?

Only the engineer could have answered that for certain.

XzavierWalnut

Had 2 smart meters installed in the last years by 2 different engineers, none of which asked for my password.

The_Unready

The smart meter engineer asked for my password last month for his phone (we are in a poor mobile signal reception area) - he gave me his phone and I typed it in for him. I judged the risk to my cyber security to be minimal.

MWT

It isn't uncommon for them to ask so they get a better signal for their laptop.

I had one who did and one who didn't.

Reed_Richards

The engineer who installed my smart meter had to phone "the office" as part of the installation process and had to step outside in order to get a signal.

Swipe

If that is ever requested, always enable guest wifi mode on your router or create a wifi hot spot of your phone and then you can switch it off after they have gone without having to reset your main wifi password.

Woodstok2000

If You are concerned about this in future, look into setting up Guest access on your WiFi. Our provider offers this through the app, it generates a different password to your network, and also access via qr code. Any issues and you can turn it off or change the password.

poppellerant

Some IHD's can connect to Wi-Fi networks. My supplier gave me an IHD7, which is capable of connecting to my Wi-Fi network - as I don't see why not, I've currently had it connected to my network for some months now.