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Octopus Agile
Is Octopus Agile worth changing to if all you can change to cheap hours is dishwasher and washing machine
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still getting spin the wheel
after leaving octopus in may, i still have the octopus app on the phone account has been closed & final bill issued also closed on my credit file i was messing about with the app, and spin the wheel still works so i give it 2 spins and gained 2 x £1 and went straight onto my balance so if i keep getting this every month…
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British Gas - Rebilling
Hi first time posting and hoping this forum can help me with my British Gas debarcle sorry if lengthy ! I was on a BG dual fuel tariff paying monthly direct debit. In February 2024 changed to an EV tarrif due to getting electric car. 8th May 2024 got a bill covering period 17/03/23- 08/05/24. Bill showed EV breakdown and…
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Price comparison site E7 difficulties
I am with EdF on their Standard Variable E7 tariff, but I'm aware that I could probably be getting better prices, so I'm looking at whatdeals are available However, nearly every price comparison website I have used (including the MSE Energy Club comparison tool) does not recognise that I am on an E7 tariff. The only one…
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Economy 7 and energy usage concerns in new flat
Hi Sorry for the long post. I am not capable of writing succintly due to how my brain works. And I have a lot of questions. My mum (elderly) and sister moved into a 2-bed all-electric flat approx 7 weeks ago, from a dual-fuel 3-bed semi. They are both at home most of the time and are on an expensive Economy 7 tariff (Eon…
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Solar charging my EV - who is good at maths?
Solar EV Maths Challenge…. I’ve already posted this on a Facebook group but I’m not sure anyone understood what I was trying to ask so I’ve tweaked some of the below slightly! So who is good at maths? I’m on Intelligent Octopus Go’s Fixed 12m and trying to work out the optimal way to do some EV charging from my solar…
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New build - smart meters won't work - Octopus being useless
Smart meter not working - Octopus being useless Hi everyone, I'll keep this as simple as I can. I moved into a new build a year ago, transferred Octopus Go from my old property, everything seemed fine.In December, octopus decided to revert my tariff to standard as they discovered the smart meters had not been…
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Running costs comparison: electric oven 66L -vs- electric compact oven 47L
I'm considering a change of built-under oven, as it's bigger than I need now. I do have a separate freestanding combination microwave oven as well. Present electric fan oven/grill, capacity 66 litres, A rated energy effieciency.New compact electric fan oven/grill, capacity 47 litres, A+ rated. As the capacity is 70%…
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Smart Meter Check homebrew.n3rgy.com any way to refresh?
Hi, Does anyone know how to get https://homebrew.n3rgy.com to carry out a fresh check, rather than returning cached results? For me it's still showing details of the meter installed on 1st April, not the one installed on 20th June.
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Octopus Not So Smart Meter
All, I have been with Octopus for over 4 years. In all that time I have never had gas usage show on my meter. I have previously tried several times to get this rectified. Each time it dies a death as Octopus just let the request go cold. I am trying again and am a few months in to the latest request to get gas usage…
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Frustrations with OVO and refunds
Hi all. Having a massive frustration with OVO. Long story short, was going to switch to a new fix with them, cancelled after one day due to a better offer from current provider. Called OVO to cancel, was assured everything was cancelled. Lo and behold, direct debit wasn't, but the account was. They now want to issue refund…
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Over charged KWh by British Gas
Hi I’m in a dispute with BG, over the last 10 months I’ve used 440m3 gas, so on my latest bill they are saying 440m3 equals 13,852kwh I can’t see how they are getting to this calculation. Is my maths correct ? 440m3 x 39.1 x 1.02264 / 3.6 = 4,887.0829 kWh Please help prove I’m not going mad
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crystal ball question ?
hi, My octopus fixed deal ends 21st august & have just been looking round for fixed offers. my electric is classed as very hi where as my gas useage is low for the size of my house. 11500 gas 6300 electric. Does anyone know of any decent offers about at the moment for fixed tarrifs & also heres the crystal ball question,…
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UW account taken by Octopus?
We were happy enough with Utility Warehouse for 15+ years, until I recently could not input our monthly readings on the UW app. I’m being presented with a page that asks me if I want to join UW energy? I can’t get out of this screen, so entered my readings on the UW automated phone line. UW say that my account has been…
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Variable Direct Debit
This discussion was created from comments split from: Octopus - Variable Direct debit.
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Energy debt
Hi, just wondered if any one can help me. My electricity and gas meters haven't been communicating with scottish power since I joined them a couple of years ago resulting in them estimating my bills. Long story short ive sent meter readings and now have a debt of nearly £1000. I am a single parent, and dont work as I look…
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Smart meters - automatic?
My first bill since smart meter installed. Correct me if I'm wrong, but isn't a smart meter meant to send readings automatically so you don't have too - for accuracte bills? :D Just checked the meters: Gas is 11 Electric is 204 :/
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Octopus Energy solar panel post-installation problems
Octopus Energy installed solar panels at my property on 24 February this year. Was told pre-installation that they would be contacting DNO, and then after installation applying for Export MPAN. This was supposed to take 2-4weeks. Contacted Octopus early April to get an update, to be told there was a problem their end - a…
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New build, 1st ever tenant, help me choose the right provider !!!
Hi team ! Just moved in to a brand new 1 bed with the wife - (new build block, 10 flats in total in the building) in London From what I found on Cheap Energy Club, the current supply is with Eon Current usage info is obvs wrong as no one has ever lived in the flat Also have no idea what our kw/h per year will be Trying to…
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Octopus keeps prices virtually the same from 1 July
I received an email from Octopus just 10 hours before the new prices came into effect. Instead of there being any reduction in my IOG tariff, the unit prices remained identical! A penny or so was shaved off the standing charge - giving a total reduction for the year of £7 on my electricity bill.Those who see a price drop…
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