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Energy

Discuss utility providers, tariffs, bills and energy-saving tips. Use the main board for electricity and gas, or explore the sub-boards for water bills, heat pumps and other fuels.

First Time Buyer - Gas & Electricity Advice
I'm a first time buyer moving into a 2 bed, 2nd floor flat (energy band B) next week. The current owner lives there with her child and her partner, I will be moving in myself. They are currently on the price cap, no smart meter and have the same provider (OVO) for gas and electricity. I know I need to take a meter reading…
How can continually overpaying be cheaper? A shocking £3000 in credit.
:open_mouth: So I've recently been helping my dad out with his financial affairs, bills etc. and just found out he has been paying a ridiculously high direct debit amount to his energy company (OVO - gas & electric) for a number of years now. Currently the account states that he is over £3000 in credit, yet the energy…
Using Aclara SGM1416-B Smart Meter
I am trying to check that my elecricity supplier is charging correctly for Economy 7. I have an Aclara SGM1416-B SMETS2 meter. I found the manual online on the smartme site. I can't post the link, but search "smartme SGM1400 manual". The meter has four Time Of Use registers which I can cycle through by pressing button A.…
Gas usage quadrupled?
Just noticed today, when taking a reading that my gas usage has quadrupled in the last two weeks from 1.5m3 a day to over 6m3, which doesn’t make sense given that we only use gas for hot water at the moment, and that hasn’t changed in the last two weeks. Does this indicate a likely problem with my boiler or could there be…
Octopus Intelligent Go - Connecting Direct to EV
Does anyone have experience of using Octopus Intelligent Go (or similar energy tariff) with a direct connection to an EV using an older EV charger? At the time of ordering my Skoda Enyaq the Octopus website said that either the Enyaq or my existing PodPoint Solo 3 charger (likely the latter) was not compatible with their…
EON Next, de-energised meter, missed payment markers!!
Hi all, Please bear with, this a long and bumpy road. In September 2023 I paid EON Next to de-energise a meter in my barn. We never used it, the barn is for storage, the previous owners had it installed as a builders supply meter. I paid for the de-energisation over the phone, with my card, and was told there was a nil…
EV DUAL TARIFFS
Hello , looking to see if anyone else has had issues with a dual tariff (EV TARIFF) where electricity usage between certain times is a different rate from “normal” usage I have been with BGAS (British Gas) for 12 months and there bill has charged me all my usage at premium rates the issue is that they haven’t set the meter…
Eon next
Just to clarify, Do I have to input my full name and my long card number and the sort code and account number and the expiry date and month and the 3 digit security code and on each occasion press the hash key on a phone? Thank you
Problem with solar panels
Hi everyone, I’ve recently noticed that birds have started nesting under my solar panels. I’ve heard this can affect the performance and energy output of the system, but I’m not sure to what extent. I came across a product which helps against birds nesting under solar panels, which seems like a good solution, but I’m still…
Why do power cuts happen at peak export times ? Grrr
Power out at 1558 !!! expected bac at 1930
Batteries for solar, FIT - is it worth it?
My husband and I are both pensioners with a small amount of savings. We invested in solar panels for our energy about 14 years ago. The cost then was very much higher around £12k for a 4kw system but the FIT payments rate much more generous than for new installations now. To be honest I don't know how we would have managed…
Pre payment metre gone blank
I'm with utility warehouse and on the ole pre payment metre, the electric is still on but the metre has lit up yellow but nothing showing and the key won't do anything. I have contacted utility warehouse and have been told that they won't fix it and I need to have a smart metre, my landlord Dosent want a smart metre in the…
Hiring a thermal imaging camera to reduce energy bills?
Hi, With winter approaching I've started turning my heating's thermostat up. I'm keen to try to reduce my energy use as much as possible whilst still staying warm. I don't like to be cold :) I was thinking of hiring a thermal imaging camera so I can check for cold spots in my house, draughts, where I can add insulation,…
OFTM Fixed Energy Plan Ends today
Hi My plan ends to day with OFTM I have Dual Fuel Fixed May24 v2. I have looked at numerous comparison sites including this one. OFTM have offered me a renewal on what appears to be my current plan. I am confused whether to wait a month until the new plans come in July...will they be better than my current version or to…
De-energised electric metre
Hello. I switched to Octopus Energy in December but had to order a new Mpan number to do so. My direct debit was set up. Payments were taken in January and February, but when I got my March bank statement no payment had been taken. I immediately contacted Octopus, who said my metre had been de-energised (whatever that…
EDF late collection of last bill
We move our energy supplier from EDF Energy in 2021. They told us what our last bill was but never took it through direct debit as they had done every month. Earlier this year they demanded payment which was paid under duress. Does this still count under the 12 month back billing rules as they had the opportunity to take a…
Email received from ...@oposlimited.com
Email and letter from this person saying I owe money to Orange!! I’ve never been with orange. Something to do with OPOS Ltd, offering a reduced payment if paid now. Looks very convincing.
When to switch energy supplier
I'm looking to change both gas and electricity to a fixed tariff as prices are falling. I have done a few searches and currently can save some money if I switch. Does anyone know if prices are going to keep falling or is now the best time to lock in a deal?
Increase in DD again
Balance Nov (pre bigger winter bills £490.63 Highest winter gas & electric bill £170. Monthly DD £155. Lowest balance £224.92, March Which after monthly DD was £379.92 Last months bill £110 Current balance after this months DD will be £478.86 Yet have been advised DD will go up to £187.29 a increase of £32.29 a month Which…
Multiple ESME messages each day
Octopus, with IHD & Home Mini. Smart meters installed 2022, Home mini later & until recently, IHD was functioning fine. For the past 2-3 weeks I’ve been getting ‘ESME Commissioning Completed’ messages just about every day and sometimes 3 or 4 per day. This month’s bill received a little late but shows both readings (to…