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I've jsut moved in and want to switch providers
Hello I'm a first-time buyer and have just moved into my new home. The gas and electricity suppliers are British Gas and I've looked at setting up a tariff directly through them. However, their options - whether fixed or variable - are way more expensive than what I've seen on comparison sites (including some other British…
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Smart meter gone dumb not have two years of bill to pay
hi. I noticed my usage on my bills were not the same as what they are charging me. Basically the smart meter went dumb for probably two years. BG are now sending me bills for £1600 as back payment. Are they allowed to do this as I thought they could only back pay for a certain amount of time? Many thanks
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Gas use to heat water (hot water tank) always on?
hi, just musing options. boiler with hot water tank. currently we have it set to heat the water for one hour in a morning and one hour later. usually does the job but on occasions need a "boost". if i were to just set it to be "always on" i am assuming it will only heat more water as we use it, maybe reheat if the tank…
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Using electricity in the barn that has not been paid for - HELP!
Ok so two years ago we moved into our new cottage which has an old milking barn outside which has a water and electric supply. The water in the outside barn is supplied from the mains at the house and so was the electricity we thought as the old meter in the barn is taped up. Unaware to us it now seems this not the case…
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Moving Home - Fix or Keep on Variable ?
Hi All, I have read a few threads on here recently about fixing and wanted to ask about our current situation as we are moving house next week and want to lock in the best available deal ASAP. We are currently with UW on a Variable Double Gold tarrif which is - Electricity - 27.704 pence / kWh Gas - 5.658 pence / kWh I…
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Switching to Octopus
How long does it typically take for a new supplier to start receiving half hour meter reads? I was on Eon Next Drive and wanted to switch across to Octopus IGO but was told I first need to move across to a standard tariff. My switch went through yesterday(21st March) but at the moment I am unable to move across to IGO as…
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Octopus Saving Sessions 2025
From Octopus today: Saving Sessions - the energy saving scheme where we pay you to use less power - is back, but with a lower reward. Read more and tell us if you want to take part. What's the deal with Saving Sessions this year? NESO has just relaunched the service behind Saving Sessions, but with some changes. There will…
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Switching from octopus to eon
fixed until November with octopus 2025 v1 and thinking of switching to e on tracking 12m v11. just worried about the war and prices changing the prices by going up. Apparently I’ll save £116 a year. Just wondering if people are in a similar situation of wanting to switch earlier than their current fixed term because of the…
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Smart Meter IHD history
Hi, I've recently switched to Fuse and looking in the IHD's History section, when I scroll back through the past DAYS usage, it only shows me the usage figures for the last 8 days. I've been with them a few weeks so when I spoke to Fuse they said they had tried to push out the missing data to it from my first day with…
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Subscription solar panels
Hi, I've had to turn my heating off as I have oil and so looking at other options. My house is not suitable for a heat pump, but I have seen Sunsave offer a subscription solar panel option. I don't have the money to pay up front for solar panels. Has anyone got information (good or bad) about this company? thanks
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Gas & Electric - EV Tariff, which one?
I am currently on Octopus IOG Flexible for electric and a Gas fix with the below rates Electric - 28.22p unit rate (day), 7p unit rate (11:30pm to 5:30am). 51.81p standing charge Gas (Ends 8th Aug) 5.71p unit rate. 28.88p per day Our usage was 5921kwh for electric (3452kwh night & 2469kwh day) and 5737kwh for gas per year.…
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SSEN vs British Gas – meter tails upgrade responsibility?
Hi all, looking for some advice as I’m getting nowhere and keep being passed between companies. All I wanted to do was install an EV charging point. As part of the process, SSEN (the DNO) carried out a load check, upgraded the cut-out fuse from 60A to 80A, and then told me that the meter tails (the cables between the…
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E-On, fixed rate
being on a single rate with e-on i thought they would run alongside it a tou and free electric on a weekend etc and try to cut down on the 4-7pm time slot
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Octopus Cosy heat pump and Intelligent Octopus GO tariff
I already own an EV and next week Octopus are installing a Cosy heat pump. My calculations indicate that I will be better off upgrading from GO to IOG than switching to the Cosy Octopus tariff. (your mileage may vary). Obviously I would like to take advantage of any cheap periods over and above the 6 hours from 23:30 to…
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Outfox the Market: Energy
My contract with Octopus is finished, and I was looking at Outfox the Market for my dual-fuel electricity and gas. It's a company I've never been with. What's your experience with them, please?
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Hildebrand Glow Display and CAD
Anyone got one the Glow Display CAD/IHDs fro Hildebrand/Glowmarkt? I'm with Octopus and have one if their home mini devices that doesn't connect and Octopus are not exactly going out of their way to fix it replace it so I was thinking of getting this one as I'd like to have near real time access to usage data on my phone.
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Best way to dispute energy and utility bills?
I've been overcharged by my energy supplier and broadband provider a few times this year. The process of disputing them is painful, hours on hold, having to quote regulations, escalating to managers. Has anyone found a good way to automate this or make it less painful? I know there's Resolver and Citizen's Advice but I'm…
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Would someone care to try and explain this (Energy Price Cap)
So today my mother received an email detailing her new prices for G&E for April '26, for the record, she is on Economy 7, uses over a 12 month period, twice as much electricity at night than she does day, and has only one gas appliance, a heater in her front room. So, the changes are as follows… Electricity Standing Charge…
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Metre readings
Hi My Mother who lives on her has 3 storage heaters and has economy 7 heating she currently pays £370 a month to British Gas and they have just put the DD up to £760 a month as they have said she is under paying. I have since looked at her bills and her day readings are a lot higher than her night readings. She has a smart…
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Confused about tracker vs fixed options savings
Apologies if I'm being dense here - my fixed SO Energy deal is coming to an end on 1st April and my household has very high gas usage. a couple of weeks ago I was looking for fixed price deals but everything had been withdrawn. i signed up to the Eon Next Pledge tracker (5.24p gas unit price), switching on 1st April I've…
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Most recent: Is there a slimline heat pump? by Yarrows
6 May at 10:10PM
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