Energy

Hi after receiving the latest mse email update I thought I'd better get a move on and find a cheaper energy deal, I compared on energy club and decided to switch to Fuse (cheapest in my case), however what energy club failed to say was they do a credit check ( I'm with octopus (London energy)and £194 in credit on electric…

My 12 month fix with Tulo Energy ends on 31st August and I used the MSE Cheap Energy Club to find a new deal, commencing on 1st September. I chose to switch to Fuse Energy's 'August 2026 (18m) V5'. I have received an email from Fuse informing me that the switch was completed on 21st August and they require my meter…

My energy company have my night time rates and day time rates the wrong way round, I thought they would pick it up when I told them they were entering them on the wrong side. I had to send pictures of my meter readings day & night a number of times,eventually they recalculated the bill and at one time I was £15000 in…

Hi, I'll try to keep this short but can provide more details if required. Setup: my house has a Gas boiler and a Gas fire. My gas meter is old: Landis + Gyr E6S. It is not a smart meter. My boiler is Worcester Greenstar 42CDi serving underfloor heating downstairs, radiators upstairs and domestic hot water. In August last…

Moved into a new house six weeks ago, where the supplier is BG. Informed them of the move and meter readings and registered the move online. However, something went wrong on BG's side, and no online account exists, so can't view any details and have been dealing with customer service for 6 weeks trying to resolve it. It's…

I've been using the AgileBuddy website for a while. I'm on Agile tariff and if I compare my use with Agile itself, I would expect it to say they are equal but it doesn't. It says that agile is a few pounds per month more expensive than my actual Agile tariff. It makes me wonder how accurate it is with the other tariffs…

Hi, just wanted to know what the thought are of getting gas and electric from different suppliers? Was considering getting an EV tariff with EDF for 6.99p per unit and Gas rate with British Gas at 7.24p per unit fixed for a year. If I get the EV tariff and gas with EDF it will be quite a lot more per unit for the gas on a…

I'm not sure if this is a problem or not, but after moving from Octopus to E.On on Saturday and E.on confirming etc, they say to get online with an account etc. When I did that by following their link, they said I was already registered etc. So I did a password reset etc and logged on; but rather than seeing a new/blank…

Upcoming changes notice, from octopus Electric vehicles are booming. In March 2026, over 22% of new cars sold in the UK were electric, and the old fear of "range anxiety" is practically dead. With modern ranges hitting 300 miles and a rapidly growing network of ultra-rapid chargers, most drivers just plug in every few days…

My fix with Octopus is coming to an end shortly. I am currently paying: Off peak - 4.99p Peak - 26.38p Standing charge - 58.21p My 12M fix renewal is showing the prices below: Off peak - 9.5p Peak - 33.09p Standing charge - 63.22p Quite shocked at how the off peak has almost doubled, and also the increases to the peak and…

Are we due for another Big Switch soon? I'm coming to the end of my Utility Warehouse fix, and don't want to start a switch just to find that a better deal is available a few days later. I'm sure it's usually around Sept on previous years

Having got an EV and home charger, I switched to E-On's "Next Drive Fixed V23" tariff, at 9p per KwH overnight. They say they can't connect to my smart meter (which worked fine with Octopus) and have stuck me on their basic tariff at 23.8p per KwH. The latest email said " "We'll be in touch to let you know what exactly…

As N3rgy CSVs give my gas usage in m3, I have been looking an API for gas CV. I have come across this site and was wondering if they were accurate and reliable? https://fprates.online/gas/NW Thanks for help.

Morning. My ex was in charge of the energy so I'm just getting back in the swing of it. I'm with octopus as I've panels and a battery and an EV that occasionally needs charging so I'm on intelligent octopus go for electricity Its the gas. It's on flexible octopus. I have the choice to fix it on a 12m fix. The price jumps…

I left Octopus end of May/beginning of June as I switched to new supplier - both accounts dual fuel. There was some issue between the 2 providers regarding "which reading would be used for the final bill" - none of this my doing as I supplied everything as requested when requested. I got a final bill for gas but the…

I've just moved onto Outfox Energy (Outfox The Market) standard rate and trying to figure out my best option for a new Dual energy tariff. Can go variable tracker for 12 months or 3 fixed options for 24, 18 and 12 months, as below. Current usage is: Electricity5,455kWh Gas10,839kWh Anyone facing a similar decision and know…

Currently with Outfox Energy and in that period where we can switch… Considering a 'collective' switch via another platform, but also potential to stay with OE, but seeing the Gas standing charge on their best tariff is ~double the other provider(s)…and thinking that can't be right, surely? Is anyone aware of any better…

We have recently moved house to a property that was supplied by British Gas (BG). Immediately upon moving in we took photos of the meter readings, submitted them to BG and then started the switch to Outfox Energy (OFE) It appeared that everything was going to plan with the switch to OFE taking place 7 days after we moved…

I might not have to deal with this myself, but I'm wondering what options are available nowadays for a two phase supply. The context is a former local authority building, which is to be taken over by an organisation I'm involved with. At that point we'll be responsible for the electricity supply. It's a two phase supply…

I switched from Octopus to Ecotricty at the end of May 2026. Since then I have never had a bill and I can only email my readings to them, app says sorry can't be done just now. I complained and got this response: We're writing to make you aware of an industry issue that has affected your account during your switch to us.…