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Switch from Sainburys E-on Next to E-on Next
On 1st Sept 2026 via the MSE Cheap energy club I applied for the above switch as my current contract ending 25th Sept 2026. Received confirmation email from MSE Cheap energy club that my switch was in progress and it should take place within 5 days. Having heard nothing from either new supplier or old supplier I have telephoned both and they have no record of the switch.
I pay by DD and am not in arrears. Now on variable rate tariffs as contract finished.
The new contract was called 'Fixed 12m Exclusive v8'. Obviously prices have been vastly increased now. Awaiting reply from MSE Cheap Energy Club.
Any advice appreciated.
Comments
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Switch from Sainburys E-on Next to E-on Next
Sainsbury's and EON Next are both the same supplier behind the scenes; EON Next provide white-label services to Sainsbury's. In principle this should make it simpler to sort this out, but that's not guaranteed.
Awaiting reply from MSE Cheap Energy Club.
Does this mean you've already emailed them? energyclub@moneysavingexpert.com
N. Hampshire, he/him. Octopus Intelligent Go elec / Fuse gas / Vodafone BB / iD mobile. Kirk Hill Co-op member.Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Ecoflow Stream, Best kettle :-)
2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 37 MWh generated, long-term average 2.6 Os.1 -
When I applied for the 12m v8 I received the e-mail from Eon before the one from CEC - 18.00 & 18.09, I hadn't moved off the CEC screen when the Eon mail arrived !
Never associate with idiots on their own level, because, being an intelligent man, you'll try to deal with them on their level - and on their level they'll beat you every time.
Being hated by idiots is the price you pay for not being one of them.
Jean Cocteau 1889-1963
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Ty for your replies
Hi QrizB, yes did email MSE energy club and received a reply from 'MSE AI assistant', after which I replied requesting contact with a human - awaiting this. Is there any other contact details that you know of? TIA
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You've contacted the right place already and I can see your message is awaiting the attention of our Cheap Energy Club colleagues - you'll hear from them soon.
Official MSE Forum Team member.Please report all problem posts to forumteam@moneysavingexpert.com1
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