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Address incorrect on energy database so cannot switch. How to resolve?
![[Deleted User]](https://us-noi.v-cdn.net/6031891/uploads/defaultavatar/nFA7H6UNOO0N5.jpg)
We’ve been with Octopus for around 5 years. In that time new flats have been built on our road with the same address but different postcode. When I try to get quotes for changing suppliers it seems the new ‘3 Hills view’ has stolen our place and is using our postcode on the database!
Please can anyone advise what I can do about this? Really confused!
Comments
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Please can anyone advise what I can do about this?
The quotes won't care; you could use an address a couple of streets away and, so long as you enter your own consumption details, the results will be the same.
Once you've found a quote you like, you might have to phone the supplier rather than doing it through MSE or online.
N. Hampshire, he/him. Octopus Intelligent Go elec / Fuse gas / Vodafone BB / iD mobile. Kirk Hill Co-op member.Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Ecoflow Stream, Best kettle :-)
2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 37 MWh generated, long-term average 2.6 Os.0 -
this was on Fuse Website. The other address has taken our place and our postcode. I can’t go any further as our 120 year old address is now not on there!
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If you want to change supplier you call them and give your MPAN / MPRN number. I have to do that because my address on the national database is messed up.
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