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Ovo Energy-yawn-d/d
Hi, I am an Ovo customer, no smart meter, I prefer to read my meter & ring through every 22nd month. Mines gone up to £148 pm, just me & electric only, don't have gas. Since sse changed to Ovo they've always told me I have to be 3 x my monthly dd payment in credit for them to even discuss a refund. So I just leave my £400…
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EON Next have removed Next Drive tariffs for battery only customers.
Hi all, My first post here. I am currently on EON Next Drive V4 tariff, which ends in a few weeks, so I contacted them to renew. They told me that the Next Drive tariffs are now only available for EV customers. They also said that they are currently trialing a battery tariff but do not know when it will be available to the…
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British Gas Homecare - Free Service Included?
Good evening, I've just tried to book a service with BG but been told that I will have to pay over £100 for it. I have Central Heating Repair and Cover with them and thought that the annual service was included in this. Any advice is appreciated. Many thanks,
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smart meters- what is typical lead time?
Hi, I have requested an EV Tariff and so a smart meter for electricity (and gas as it is ancient) from my supplier, Utility Warehouse (UW). Recently gone to a full EV so hoping to get their advertised EV Tariff ASAP. Being in the northern half of the UK I expect Arquiva will be the installers but just a guess. Responses…
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Understanding storage heaters.
Hi guys, I am renting a new flat and it's heated by the dreaded storage heaters. I'm trying to get my head around how they work so I can maximise their efficiency. I understand the basics: they charge up on the Economy 7 cheaper night rate and let it out in the day etc etc. What I really want to know though is, do they…
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edf free xmas
had a message free electric on christmas day 8am - 4pm also not sure its with a possible ukraine deal that there is a new tariff (jan 26) thats been the cheapest for a while fixed till 1st feb27
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Rented house with Night Storage Heaters
I'm thinking of renting a house with NSHs and hope to use Octopus Snug or similar. What should I look for in the meter cupboard? It looks as though an old person lived there, with no signs of modernisation this century.
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Dimplex Storage Heater
Hi all, I am on the Eon Power and I also got the dimplex storage heater, I ve tried setting it up but still notice my bill is quite high, would need help with anyone who has his running smoothly and also suggest a better starting as I am on the economy 7.
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Eco7 Meter - Single rate
Morning all. A bit of background - I have an old RTS ECO7 meter. I was on Tomato energy and just got shifted over to British Gas by OFGEM. I use 85% of my electricity in the daytime, so I've been on single rate. My first question is how am I supposed to compare pricing with alternative suppliers for single rate on an ECO7…
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unfair exit fee and supply charges
I am moving from a property with air source to a property with another form of heating. The house I am moving to has been accidentally marked as a business meter by the company it was being supplied by, it has been empty for 2 yrs. The current company I get elec from, will not give me the move ability as they do not deal…
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Energy price cap will rise by 0.2% from January
Here is the OFGEM announcement for the price cap from 1st January 2026 to 31st March 2026https://www.ofgem.gov.uk/press-release/energy-price-cap-will-rise-02-januaryThe price cap information by region is in the link below. 0.2% is the headline figure but the change will depend on fuel mix and usage. The gas unit rate is…
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MSE British Gas Tariff - All usage data has stopped from Nov 12th onwards
I switched from Octopus to the MSE Collective deal with British Gas. When I check my British Gas account on the web site or their phone app I have usage data from the switch through to Nov 12th and since then absolutely no usage data at all. Others are reporting the same thing on Reddit's British Gas forum. Some with no…
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IHD from Eon next
I was with British gas after moving in to my new (to me) house. Then changed to Octopus. They installed new smart meters in, or after Feb 2025.I bought the house in Dec 2024.I got a small pink box that allowed me to use their app to see real time info. I moved to Eon next last week. I either expected the pink box to…
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Scottish Power bill high (not first post about this)
Ok so a few months back I wrote about how SP were billing me around £85 a month for just electricity, gas is with another company (and rarely used) At the time I had dual meters but SP refused to change them to single meter saying as I had gas heating I wasn't affected by the teleswitch removal. Then suddenly in July they…
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Home Energy Rates
Am new to Forum. I am with Home Energy for my Energy Supplier and am currently happy on their Fair Variable Dual Tariff since September 2025. The rate has not changed since I moved to them. For my estimated usage it is £2101 per year - I should note that this includes charging my electric Car. There are no exit fees so am…
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How to check if new storage heaters and washer cylinder installed correctly.
I recently had old storage heaters and water heating cylinder replaced. I had my old 2 electricity meters which were on rts replaced in May with a White Meter 1 Smart Meter. I got the new heater and cylinder fitted on Fri and I understand there will be initial costs as the water heater comes up to temperature and the…
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Octopus Tracker
I just wondered about people's experiences with this tariff and whether they feel they are winners or losers. I got a quote from them yesterday, and I have to say I find the numbers highly misleading. The figures are very attractive, beating even the good fixed rate tariff I got from Avro, but presumably based on an…
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Caution with CheapEnergyClub, wrong rates!
Just a word of warning, best to double checking it's all correct before ploughing ahead with the recommended default! I was checking if my current dual energy fix was still good or worth changing. I'm with Co-op Energy/Octopus and I was surprised to see the search say OVO Energy would be £40 a year cheaper at £100 a month…
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Refunds
Hi all I left octopus energy on 2nd October and got final bill the 12th October and I’m still waiting was told it would be 28th October then 10 days to clear in bank now it’s the 11th November plus another 10 days now there’s a problem with meter readings which they got on the 5th oct saying it’ll be another 7 days to look…
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Here I go again ….
Received this letter today tried calling them but can’t get through , look at the price change … how can I heat my home over winter on that cost ???
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