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EDF Energy Feed in Tariffs - We are making some changes
For the last 14 years or so, every 3 months I receive an email reminder from EDF to provide a solar meter reading for the purpose of receiving my FIT payment. Last week, I received an email purportedly from EDF with the subject header "We're making some changes". This email which is not addressed to me by name, unlike all…
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Energy standing Charges - OFGEM's inability to address unfair standing charges on consumers
I am writing to express my deep concern regarding OFGEM's inability to address unfair standing charges on consumers energy bills. The disproportionate standing charges applied to my and energy bill is a typical example. As a low energy user, I take every measure to reduce my energy consumption, not out of choice but out of…
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Garage Roof Solar
I have a double garage, South facing tiled roof. I am looking at the possibility of a solar installation of 10 panels. The garage is remote from the main property and supplied by a 6mm cable on a catenary. The cable is protected on a sub board and terminates in a second sub board with a spare way and there is physically…
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Advice needed: Solar panels never registered with DNO - and installer refusing to do so
Hello - wondered if someone can help. I moved into a new property which has solar panels. The installation was done in 2016 and I have the MSC certificate. I understand the installation was never registered for Feed in Tariff or SEG and that's what's I want to do (i.e. feed the power back to the grid and get discounts on…
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Best Solar Tariff
Can anyone point me to a guide on the best solar import/export tariffs? We've just had panels installed and it seems to be a minefield. We don't have an electric car so just want a decent rate for import and export. Thanks
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Cheap, green battery charging
Does any other supplier have a scheme like this? Charge Your Solar Panel Battery with Battery Boost | OVO There are several restrictions ATM, but it looks as if some of them may be relaxed in due course. It certainly beats sticking to tariffs like Economy 7 just to keep the battery charged at lower cost.
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Official Free Boilers and Insulation guide discussion
Hi all, We've written a new guide on Free Boilers and Insulation, and it would be great to hear your feedback. Please do share your experiences and any extra tips to help others. If you applied for a free boiler, please let us know ... - Which energy provider you called: - How long it took to get a free inspection: - Were…
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E.On say my DD needs to change to help me stay free from debt
My account is in credit after the summer. E.On recommended an account balance of £455.71. E.On say ' Any difference between your actual balance compared to your recommended balance will be factored into a new Direct Debit amount following on from a payment review. This would either be an increase to your predicted usage…
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Landlords Electricity Supplies EON (also posted on a (Leaseholders Forum)
I thought I would flag this issue and try and keep concise. There are 3 x 7 apartment blocks on this private development. When we purchased the freehold I informed the supplier of change of ownership.They ,unknown to me changed the bill payer to our company and sent bills to a non existent address for 16 months, Previously…
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Caution with CheapEnergyClub, wrong rates!
Just a word of warning, best to double checking it's all correct before ploughing ahead with the recommended default! I was checking if my current dual energy fix was still good or worth changing. I'm with Co-op Energy/Octopus and I was surprised to see the search say OVO Energy would be £40 a year cheaper at £100 a month…
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What would you suggest reasonable compensation?
Octopus have been out 3 times now about my not working smart meter the first engineer I waited in for, said it can't be fixed, I need a dual band, call CS and ask for one, so I did second engineer I waited in for, came with no instructions from Octopus, didn't have a new meter, tried yet again to fix the current one, told…
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NESO issues first Electricity Capacity Market Notice for two years
The margin between demand and capacity at 1630 today will fall to a level low enough to have triggered the first ECMN since November 2022. NESO statement on Twitter at 1224 today: NESO is confident that electricity margins are sufficient for this evening. However, a capacity market notice (CMN) has been triggered by the…
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British Gas fixed tariff
Evening, wondering if anyone could let me know what is likely to have changed on the MSE page about price fixes. Attached are two screenshots, one from 7th October, one from today. One shows a 9.4% saving vs October price cap, and the other 5.2%. Thanks!
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Prepayment meters - large final bill.
Hi, Reaching out in hope that someone can offer advice for my situation. I have changed energy supplier from EON to Octopus. I never had any debt on my meters and regularly topped up, upon the receipt of my final bill I have been informed I owe £400. I have raised a complaint regarding this, at first I was told I had…
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Scam or Not?
They say if it sounds too good to be true, it won't be. Well this sounds too good. Has anyone heard of this before? Does it work? or as I expect is it a scam? If true it's a hell of a saving. Here is a claim that is inside the ad/feature "First trial: a two-person flat (a couple) of 55m²: Before SmartEnergy, the average…
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Warm Home Discount
Hi, I am eligible for the warm home discount and have got it last few years. However my fixed tariff came to an end beginning of the month and I switched provider on the 4th October. What will happen to the warm home discount. Will I still get it? And if so will it go to the old provider or the new? Both are part of the…
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Dimplex quantum
How do I access the heaters on-board computer so it only stores heat to match my economy octopus intelligence go tarif, which is 11:30pm - 5:30am? The manual says hold advance and menus together, which I have tried. I have set it to Out All Day and the heat does comes on and occasionally the fan kicks in. My worry is its…
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Warm Home Discount & Credit When Switching Providers
I made the switch from EDF to Octopus on the 30th of September, catching it just before the price cap rise. I am eligible for the Warm Home Discount, and applied for it pretty soon after EDF opened up applications (around about the 17th of September-ish) because we thought we would be staying with EDF but then changed our…
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Dimplex Quantum
Hi all, we have two Dimplex Duoheat fail so need to replace. Any recommendations other than Quantum? The living room size is roughly 15 sq. m. and so the QM150 would, theoretically, be required. Unsure if this is overkill but I suppose it's preferable to having to use the boost? Thoughts welcome.
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British Gas Smart Meter
Hi All, I’m having issues with my smart meter. My smart meter automatically sends British Gas my gas readings but not my Electricity readings. I moved to my property in March 2024 and still have not got a statement for my electricity but I’m paying a direct debit which is just being credited to my account. I’m receiving my…