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Anyone got this from Tomato Energy?

Gobsh
Gobsh Posts: 315
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Anyone got this from Tomato Energy?

"Important Update regarding Tomato Energy

Dear ME,

As you may be aware, Tomato Energy Limited went into administration on 10 November 2025. If you were a Tomato Energy customer at that time, your energy supply was automatically transferred to British Gas on 9 November 2025, under Ofgem's Supplier of Last Resort process.

We understand this has taken longer to resolve than we would have liked, and we are sorry for any uncertainty this may have caused, but this was due to matters outside of our direct control. We are now working hard to bring this to a close for you as quickly as possible.

If you left the Company before it entered administration and have not yet received a closing bill, your final bill will cover the period up to the date you left.

We are writing to let you know that we have now begun preparing your final bill and any other outstanding bills from the Company. As soon as your bill are ready you will receive an email in your inbox with the bill containing all the information required.

We will do everything we can to make your final bill look and feel as familiar as possible. However, depending on when your last bill was issued, this final bill may cover a longer period than usual, as it needs to account for all outstanding usage up to the point your supply transferred.

There is nothing you need to do right now. We are working carefully through every account to ensure accuracy, and your bill will arrive as soon as it is ready.

Is this email genuine?

You can check at tomato-admin.energy, or email us at hello@tomato-admin.energy. If you would rather speak to someone, call us on 023 8214 6859, Monday to Friday, 09:00 to 17:30. We will never ask for your PIN, banking password or card details by email or over the phone.

Tomato Energy Limited (in administration), company number 09735768. Joint Administrators: Paul Berkovi and Robert Croxen of Alvarez & Marsal Europe LLP, appointed on 10 November 2025 (The Gazette notice 4997204).

Thank you for your patience throughout this process. If you have any questions in the meantime, email us at hello@tomato-admin.energy or call 023 8214 6859, Monday to Friday, 09:00 to 17:30.

Kind regards,

Tomato Energy Limited – In Administration"

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