Here I go again ….

Rosie1001

Received this letter today 

tried calling them but can’t get through , look at the price change … how can I heat my home over winter on that cost ???

Robin9

Depends on your actual night / day consumptions .  What are they ?

Considerable drop in day charges, small drop in standing charge,  compensated by higher night charges.

debitcardmayhem

Rosie1001 said:

Received this letter today 

tried calling them but can’t get through , look at the price change … how can I heat my home over winter on that cost ???

Rosie,Rosie here you go again go again.
You have two threads, I know the forum keeps timing out on me….
Cant you change the tafiff online back to the latest E10?

Boohoo

Rosie1001 said:

Received this letter today 

tried calling them but can’t get through , look at the price change … how can I heat my home over winter on that cost ???

Go onto your online account and see what they are offering for fixed tariffs.

If not any good then try a comparison site.

Rosie1001

Boohoo said:

Rosie1001 said:

Received this letter today 

tried calling them but can’t get through , look at the price change … how can I heat my home over winter on that cost ???

Go onto your online account and see what they are offering for fixed tariffs.

If not any good then try a comparison site.

They are not offering me anything ..said I have to ring them ..but closed now and no one answered earlier 

Rosie1001

debitcardmayhem said:

Rosie1001 said:

Received this letter today 

tried calling them but can’t get through , look at the price change … how can I heat my home over winter on that cost ???

Rosie,Rosie here you go again go again.
You have two threads, I know the forum keeps timing out on me….
Cant you change the tafiff online back to the latest E10?

I can’t do anything online ..just says they can’t quote me ….

didn’t realise post had gone on twice ..my apologies 

20122013

if you can,  send them an email to any of their email address quoting your account number and let them that you have tried to call them but cannot get through and state your questions / problems are, then let them get on with it. 

QrizB

Ok, so this might be the long-dreaded "end of Economy 10" letter. Or it might not.

What reason does it give for the tariff change? You've not shared that part of the letter. Is it that EDF are stopping E10, or is it just that it's been three months and they're updating for the new Ofgem cap?

If it's just the cap change, get on the phone (or webchat, or whatever) and ask to be put onto the new "standard variable Economy 10" from the 1st of July.

Rosie1001

20122013 said:

if you can,  send them an email to any of their email address quoting your account number and let them that you have tried to call them but cannot get through and state your questions / problems are, then let them get on with it. 

Just done that , I’m concerned that I won’t be able to heat my home in either if they take my ecomony 10 off me like the letter states 

debitcardmayhem

QrizB said:

Ok, so this might be the long-dreaded "end of Economy 10" letter. Or it might not.

What reason does it give for the tariff change? You've not shared that part of the letter. Is it that EDF are stopping E10, or is it just that it's been three months and they're updating for the new Ofgem cap?

If it's just the cap change, get on the phone (or webchat, or whatever) and ask to be put onto the new "standard variable Economy 10" from the 1st of July.

The letter does say tariff ends 30/6

debitcardmayhem

Having said that, I thought they need to give you more notice