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Water bill for allotments
Hi, wondering if anyone can help us out. We’ve got a new
allotment site (14 months), it’s parish council and the allotment committee run
everything. We’re being hammered for standing charges for water/sewerage. There
are 34 half plots on the site. The problem seems to be we have a small car park (8 cars) that
drains into…
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£100 a month water bill. 3 bed semi, 2 adults 2 kids
It was 60ish for a few years then 80ish now just over £100. We don't water garden, do 2 loads of laundry twice a day every day, dishwasher on once a day, all take showers though one of my kids spends half an hour showering so could be a factor. Firstly, is this almost certainly a leak or could it be that much? I tried…
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Thames Water cancelled account without my permission and now I have a £500+ bill
I received a bill from Thames
Water advising me that I owe £534.58 pence to be paid by Direct Debit in October. Upon receipt of this bill I was in
shock, as up until that point I have been paying £24 per month via Direct
Debit. I called their customer service agents to find out what had
happened. They advised me that my…
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6 month of wasting water - is it possible to enforce repairs?
The situation: there is a water leak from a neighbour's property in our village. This is not bursting, but a constant stream similar to an open tap running 24/7. Has been this way for several months or maybe half a year now. I understand the leak is on private land and the owner of the property is not fixing it waiting for…
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Water company took direct debit from me to pay a strangers account
Until today, I thought I was paying the water bill since I moved in with my wife. Turns out my wife was paying our water bill and the direct debit coming out of my bank was paying for a complete stranger's account. Someone at the water company had used my bank account details when inputting the other people's direct debit…
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Water leak on incoming pipe from road to meter.
Unsure of which board to post this - so will start here and will appreciate any helpful thoughts on this scenario. Briefly. United utilities arrived - told me there was an external water leak between the pavement stopcock and my meter. They dug up the pavement and a bit of my garden and declared the leak on my property,…
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I didn't know I had a water meter
I've just had a letter from South East Water saying they've reduced my bill based on my water usage and giving me a breakdown of my meter readings.However, I didn't know I had a meter; I've lived here for 30 years.How strange!
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Business water supply missed DD charge
For reference- I am a self employed beauty therapist with a one room salon based in Scotland.I am with Castle Water for my water. I was off sick and missed a direct debit payment. (Yes, I’m well aware this shouldn’t have occurred). The missed payment charge was £57!!! This is more than the monthly bill itself @ £44.63. I’m…
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Water usage normal?
Just wanted an opinion about our water usage. According to the bill from 1 APR to 16 AUG (138 days) used is 57 m3, which cost £218. Using TW smart meter it's £52/month based on usage. It says we average around £1.54 a day. I don't think we have a leak. Not doing anything unusual just quick showers, washing dishes and use…
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Water bills
My bill for Southern Water for 2024/25 has gone up 75%. But their website talks glibly of increases of around 10%. I called them and they immediately reduced the increase to 28%! Just like that - and only because I called them out. It's still much higher than they publicly claim. And this from a company that happily…
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Water Bills - Empty Property
I have an empty property which is on the market to be sold. I contacted my water supplier (Severn Trent) to let them know that I had isolated the supply at the stop !!!!!! and do not require their services. In other words, I don't want to pay for something that I am not using. As we pay rates and are not on a meter, 'no…
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united utilities sending bill which do not belong to me
Hope someone could help i received a water united utilities bill in my name to my parent address which has the water supply address on the bill. This address i have never stayed or lived there. I have always been at my parent address. Supply address always had tenant. The water bill was in the name of the tenant until the…
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One Water Supply, Two Separate Bills
We reside in Wales. Backstory- we bought a property which was registered as a mixed use property as it consists of a house and a flat. There is only one water supply for both properties. (There is only us as a single family living across the two of them 2 adults 2 kids, and knocked the flat and the house together and…
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Leak after water meter installed
Hi, has anyone experienced sudden leaking pipes after having new water meter fitted? We've lived here for over 17 years and never had any issues with leaking pipes and 3 months after our smart meter was installed under kitchen sink, we have a leak under the concrete floor just inches away from the meter. We suspected it…
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'Lost' water meter stopped giving readings.
I'm a bit stuck on what to do here and I'd appreciate some advice. A couple of months ago a fellah from Morrisons Data Services came round to take a manual water meter reading as it has stopped transmitting. He said it wasn't a problem, it was probably just that the battery had died. His handheld device thing said it's in…
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Help with 119% Increase to my water bill
Today I received an email from Severntrent notifying me that "That’s
why we’re letting you know now that the latest reading we’ve taken shows an
increase of 119% since your last bill and the bill we’re about to send is
likely to be higher than the last one you had." They give a few reasons why my bill will increase by so…
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ES Water taking the P
So here in Essex, this month we've gone from having two separate bills for water (ES for water in, Anglian for waste) to just one, ES to cover both. That should all seem a fairly standard changeover as it's all metered so we have accurate usage figures, right? Nope. It looks like ES want to almost double customers combined…
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Water charges discount after posting two pictures of our garden
Reading a recent MSE letter and seeing the words 'large garden' in relation to getting a charges cut, I sent an email requesting a reduction and including a picture of the size of our garden and a close-up of the 4 rain water barrels that collect some of the water which we then use to water our veg plots and then water any…
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No direct supply to my house.
With Thames water, my water supply comes from my neighbours bathroom then through the wall and into my house, can this be correct?
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Afinity water scam
Good afternoon i live with my dad and pay him rent. He is a legal owner and legal bill payer. Now I received letters from afinity water of missed payments and my credit score went to zero from 999!! I don’t know how they got my details as i never registered with them. My dad is not using them as provider long time ago.…
