Surface Water Drainage Rebate - Thames Water

FaceHead

Living in the middle of a town, I've never thought that my surface water went anywhere other then the combined sewer that runs from my back garden under the house to the road. I'm having an extension built, which has exposed the rainwater drainage, and it seems mine and my neighbour's go into a shared soak away. 

Does this mean I'm (we're) entitled to a surface water drainage rebate? Information I've been able to find online is quite thin on the ground about what the eligibility is, and how to claim it. Thanks for any pointers.    

Alter_ego

Where does the surface water from the front go?

FaceHead

Alter_ego said:

Where does the surface water from the front go?

This is a good point. Thanks. It comes down into a drain next to the front door, which I guess goes under the pavement into the combined public sewer - but that's what I used to think about the back of the house.

Is there anyway to validate where the drain from the front goes? I have photographic proof of the back of the house by digging it up, but of course I'm not doing that to the front for a pound a month! 

Assuming the water from the front does go into the public sewer (perhaps a third of the roof area) that's a no to a rebate then?

Alter_ego

FaceHead said:

Alter_ego said:

Where does the surface water from the front go?

Assuming the water from the front does go into the public sewer (perhaps a third of the roof area) that's a no to a rebate then?

Afraid so

Cardew

Simply email and claim for the rebate stating your surface water goes into a soakaway.(which is true)

Severn Trent will either:

Send you a form asking you to sketch in on a plan the site of the soakaway or simply grant the rebate - you might be able to get it backdated.

If you fill in the form, they might come and inspect, then grant or refuse the claim.

If other houses built nearby have claimed, they will often concede the claim straight away.

Nothing ventured, nothing gained!