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Roof repair solar panels
I've been offered free solar panels hundreds of times now and always been a bit resistant to it as I'm wondering about the state of my roof being that I have such an old house (150 years old). When they fit free panels do they make sure the roof is good when they've finished or do they just slap them on, dust their hands…
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Electricity meter running backwards
We have recently had extensive work on our home including the house being rewired. Electrician said our meter, an old Weston analogue? Was running backwards. We have solar panels that were installed 10 years ago. We moved in 8 years ago completely unaware of the situation until being told by our electrician. Who should we…
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PreAction Ltd
I am a small business owner with two electricity meters. I've had the e-mail below today from a company called Utility Bidder. I've looked back and I only have one single e-mail from them from 2019 saying they are trying to switch me to another supplier. That's it, nothing else, no contract, nothing saying that they…
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Electric Only Heating - Cosy Octopus - New Approach
I live in a small rented (housing association) 1 bed flat, with no gas therefore the only option for heating is electric. There are small storage heaters in the open plan lounge and the bedroom, but they’re really badly located in the small space meaning I’ve never been able to utilise them as they’re blocked by furniture…
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Eon.Next bait and switch after using Cheap Energy Club?
I chose to switch from variable Octopus to an Eon fixed deal via the Energy Club but just got an e-mail saying they've signed me up to a variable tariff that's more than I'm paying now! Now I've got one week to make sure it's changed or the switch is cancelled! Does this happen a lot?
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New energy tariffs April 2025
25th Feb Martin suggested fixing prices before 1st April. So I called Octopus. We have a EV so are on Intelligent Octopus (for cheap overnight charging), at the moment Octopus are telling us there is no plan to increase standard charges on intelligent plans. They have assure me that they will contact us before 1st April if…
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Is my meter an RTS meter?
Hi, I was wondering if this setup is an RTS meter, as I couldnt see anything with a teleswitch label on it, and if its effected by the switch-off in June id need to get it replaced. Any help would be most appreciated .
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utility providers
Is outfox the market still viable, there are no comments recently?
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Solid state digital meter?
Help required please. Going insane trying to sort out my elderly mums electricity fiasco. Her old meter stopped working in early December 2024. She had been on E10 tariff for years. UW arranged for a replacement, but said it needed to be a smart meter. Mum didn't want one, but agreed in the end. Engineer came on 13th…
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don't know how to read my gas meter (sorted)
Hi [I think I'm good now, found a video for how to read the gas meter] This is probably my most uneducated post I'll ever put out there, but I really need help. I moved in to my new home on the 25th of October 2024, and I read the electricity meters (I didn't know what it was at the time). When I looked at the other…
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Should I switch to Ecotricity or stay with octopus 16m fix?
Looking for some advice please as I don’t know what I’m doing? im on the loyal Octopus 16m v3 fix. According to the money saving club, I could switch to ecotricity 12m fix and save £184 per year, based on my years consumption (gas & electricity). I’m a bit confused- what’s the downside? Should I switch? Sorry for basic…
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Moved Home, standing charge has changes for my Elec bill
Hi folks, Couldn't find an answer online so asking here in case I've missed something obvious. This query relates to standing charges. I'm currently with Octopus, on a fixed tariff taken out July 2024, which will expirwe in mid July 2025. I recently moved home, and have noticed the standing charge for Electricity at my new…
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Octopus increasing my direct debit
In October 2024 I switched from a standard variable tariff to Octopus 12M Fixed October 2024 v1. I received an email the other day to say they want to increase my monthly direct debit payments by 19%. That seems a lot when my energy usage has not changed. Have energy prices really gone up by that amount? There is a MSE…
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Octopus 16 month fix
Hi all, I am a newbie here but felt incensed enough to register and vent to all to see if anyone else has checked or experienced the latest offer from Greg Jackson the founder of Octopus energy. I received an email from Octopus offering as follows: However, as a loyal customer, at the moment we’re able to offer you a…
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Martin Lewis: The 6.4% April Energy Price Cap rise is really 2% to 9%
How much will you pay from 1 April under the new Energy Price Cap? Well, it depends now much energy you use and where you live, as MoneySavingExpert.com founder Martin Lewis explains in the latest episode of ITV's The Martin Lewis Money Show Live... Read the full story: Martin Lewis: The 6.4% April Energy Price Cap rise is…
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British gas useless
Don't know where to begin apart from we are at the end of our tether, all started in June last summer when our british gas ihd stopped working, contacted british gas, who arranged to send an engineer, this is where it all went wrong. We have been payg customers since taking our house in 2006, engineer turned up an informed…
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So Energy - debt collection
This discussion was created from comments split from: So Energy: More than 100 cold calls and they ignore complaints.
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British Gas - anyone know their historical capped prices?
Looking for some help, I know I should have kept on top of this but now looking at gas bills for last year to make sure British Gas have charged me the correct amount. On one occasion my bill doesn't match the tariff that was announced (by email - April-June 2024) but seems like sometimes they have just included a link in…
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How should I read a meter with usage on two registers?
Having recently left Octopus Energy, and a part of my negotiations with them over my change of supply reading, I was told the following:"I want to clarify that we currently hold only one reading, which is the T01 register. As you mentioned, we have billed you based solely on this reading. When customers are on a single…
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Is this a good plan?
Hi, sorry that I’m jumping straight in with my first post! Not
sure if this has been covered before, but here goes - It sounds like
energy prices are going up from next month so I have a cunning plan,
let me know if I’m on to something or completely lost the plot!! I’ve been a bit
lazy with my readings, I last submitted…
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