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RTS going, but what comes next?
Hi Folks, We have two electricity meters feeding different parts of our house. One is the traditional black meter (not a smart one) which supplies our general lighting and other electricity. The other is a white meter which is controlled via an RTS switch and supplies off peak power to our night storage heaters. Our…
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Electricians: On/off switch with live/dead indicator
I hope the subject is clear enough. We frequently see consumers with multi-rate metering arrangements advised to make sure that the switch that controls, say, the charging power to a storage heater has a neon that lights up when the power is on. As far as I can see, this sort of switch only lights up if it's both on and…
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Smart meter with Octopus Home Mini
I’ve recently had a SMETS2 smart meter installed, replacing an old SMETS1 with British Gas. My old SMETS1 meter was communicating with the IHD but not Octopus itself after switching providers. After the install, the engineer gave me an Octopus Home Mini. It’s setup and working but I liked having the IHD to have a glance at…
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Octopus want 80.00 to check 'their' smart meter?
I've had a hobby for many year - tropical fish keeping. I've had 10 tanks going, pumps, heat air etc. I know its probably cost me a lot on electricity to run them which I've felt guilty about it and struggled to pay since electric has gone up so much. Due to ill health, I've recently had no choice but to re-home the fish…
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Please help figure out how much i should be spending all electric 1 bed flat
Hi all, I am on a prepayment meter with utilita. I have all electric. 1 person until rcently where there is regularly two of us. Shower washer dryer induction hub and fan oven hot water heater (very very small under kitchen sink) Computer, always on Fish tank, medium sized with water pump, no heater A few lamps and the big…
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Phantom Energy Usage by Solar
Hello. I've moved into a new house that has PV system (solar panels with inverter and generator). Recently I noticed on usage that during the day (when we aren't around) there are hourly periods where 1-2kW are being used. I understand that all devices are using a small amount but I would expect those to be fairly…
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government grants
is it posable to clam on a grant retrospectively?2019 we had our boiler replaced and all our windows double glazed. I was stupid that i did not check then if there were any grants happening. Can i contact someone and claim any support?
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What are these switches?
Hello, I’ve moved into a new flat and have these two switches under the stairs. Does anyone have any idea what they are? We have a ZIP RCH water heater that is on the other side of the wall to one of the switches and an electric shower so wondered if they could be for them (our electric shower doesn’t have a pulley to turn…
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Quidco energy cashback
Anybody waiting for Quidco energy cashback for over 12 months? After contact Quidco say still waiting for retailer, EDF.
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Cheap Energy Club - pausing their alert service.
Why? I've just seen the email from the Cheap Energy Club, saying they are pausing the alert service as per Martin's request. I know the email was sent 2 days ago, but it ended up in my spam folder - haha! Anyway, the question is: Why? According to the email, it says: "You chose for us to tell you via email when there are…
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Gas - getting the volume right!
First post here so forgive me if already raised. I had my gas and electricity meters changed over to smart meters last week and I also received an handy app from my utility provider. As good as it was to see my usage it was a bit of a surprise to see how much gas I was burning. It was a cold start to the week but over six…
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British Gas Homecare
Ok .. bear with me … just need to see what others think of my problem. I’m thinking of signing up to BGs Homecare Plan, one that covers repairs to my plumbing, heating and hot water .. Reading the T & C’s there is a 14 day period, where no claims can be made - fair enough. This is obviously to stop people signing up, and…
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Double Electricity Standing Charge
Hi all, I'm looking for some advice on my energy bill. I'm with Octopus Energy and have an old meter that was converted from a british gas 4 season meter into a dual economy 7 / economy 10 meter. They are charging a standing charge for both tariffs even though I only have one electricity meter and no gas. I'm a tenant so…
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can i sue british gas
I have been a customer of British gas England for over 30 years just over 12 months ago British Gas txt me to say i have outstanding bills, i contacted them and asked where my bill was as nothing has been posted to me. I was told that for some reason there had been a mistake on their end and my account had been altered to…
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Octopus Budget Forecast
Does anyone else who is with Octopus energy for dual fuel keep track of their energy usage versus the Octopus Budget Forecast tool? I have been looking and I believe their budget forecast tool is predicting 30% higher than my actual usage and their Direct Debit changing option will not let me reduce the direct debit to my…
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Utility Point - Barratt Smith & Brown phishing scam
For the past year or so, BSB have been chasing me over email and text for a disputed debt of £46.40 on behalf of Utility Point. I've sent them multiple emails saying that I've never heard of the debt or received a bill from Utility Point. I asked them to send me evidence of the bill in writing (i.e., the actual bill from…
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EDF - Free Electricity on Christmas Day!
Just seen this... https://www.edfenergy.com/energy-efficiency/sunday-saver-challenge EDF customers will receive eight hours of free electricity on Christmas Day. You just need to sign up to December's Sunday Saver challenge between 25 November and 1 December and you'll automatically get eight free hours of electricity on…
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Moved to new place - worthwhile switching ?
Hi all, As above, been in a new place for a couple of weeks - before that we had 2 months ish between old house and new one, was alternating between airbnbs and holidays abroad, depending on what was better value...so a bit out the loop regarding energy bills and best ( hopefully) strategy. Currently on the Co-op Flexible…
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Smart Thermostats Hysteresis
I have just installed a Hive smart thermostat, and I have noticed there is next to no hysteresis in the system. For example, if I set it at 20 degrees, it will heat to 20.1, then as soon as it hits 19.9 it will fire up the boiler again. It is keeping the temperature I want, but the hysteresis on it is far too tight. For…
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Metric/Imperial meters and overcharging
This post is just a warning if your energy bills are unexpectedly high (well, higher), and applies if you've recently had your gas meter replaced, though actually might be good to check anyway as some people this has affected have been overcharged for years, and the issue is well known, and ongoing; I've seen cases going…
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Most recent: Seven Trent water meter not so smart by Mee
3 September at 7:21PM
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