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separation of pipework and gas meters from electrical services.
Today I had gas and electricty smart meters fitted in the meter cupboard inside the house near the front door. . After the engineer had left I noticed a warning label (red trangle with big black exclamation mark inside it) on one of the pipes and this on the reverse of the label: Customer advisory notice The gas…
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Martin: Should you fix your energy bills? 80% are on the Price Cap but you can fix now and save
If you're on the Energy Price Cap – like eight in 10 households in England, Scotland and Wales aar– your bills are expected to rise by between 3% and 5% from April. But by locking onto a fix now, you can typically save 7% straight away and protect yourself from future hikes for 16 months, as MoneySavingExpert.com founder…
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Fixed energy tariffs
My provider will only offer me a fixed rate tariff if I buy other products from them. Is this legal, shouldn’t a fixed rate be available to all non debt accounts?
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Loyal Octopus 12M Fixed March 2024 v1
I am on the above tariff & I am presently paying £150 per month. I received an email today from Octopus informing me that as of November 1st 2024 my monthly payments will be increasing by £87.32 to £237.32 per month. Can anyone please tell me how they can do this as I did believe I was on a fixed tariff that would be…
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RTS switch off enquiry
I have an RTS meter with day/night readings, I was on a dual tariff initially but switched to a single tariff many years ago although the meter was never changed. It hasn't caused a billing problem as my supplier just adds the two readings together. I am obviously aware that the RTS Signal will be switched off soon and my…
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Management company will not allow my supplier to replace my old meter with Smart meter l am on E7
Advice needed please , l live in a retirement block of flats all privately owned by owner occupiers. The building is electricity only meters are in a locked meter room on the ground floor. Several residents have had smart meters fitted. The management will not allow any more smart meters to be fitted. I am on E7 and need a…
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Electric meter allocated to neighbours house (and I have theirs!)
Hi MSE Forum, I wonder if anyone has any advice on the current situation I find myself in? I purchased a new build property January 2021 and moved in a few months later in May 2021. The property is part of a redevelopment of an old pub, my house was the only new build and my neighbours are in the old building which was…
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Annual spread of over/under balance on Gas and Electric
I was recently, well maybe a couple of months ago, watching Martin on TV saying that you should be two monthly payments in credit at the end of November (it may have been October) for your annual Gas and Electric account to balance out across the year. I was in credit by this amount around the end of Oct/Nov but at the if…
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Octopus times for Night & Day Rate
Hi I live in Cornwall and use Octopus variable tariff and a smartmeter. The times quoted in writing to me by Octopus for day rate are 00:30 - 03:30 and 08:30 - 22:30 and for night rate are 03:30 - 08:30 and 22:30 - 00:30. Having a change to day rate during the night seems a bit odd. This has been queried with Octopus but…
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Energy club EON deal access for existing customers
I read that the EON Next fixed 16m deal is available for existing customers but the only button available is to switch supplier. I don't want to switch just get the cashback from EON. Any suggestions on how I go about this?
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Can I be forced to have a smart meter?
Hi, I'm new here so please forgive any faux pas... but here goes. We have solar panels on the roof, which don't make us a huge amount of money; but they make us more than they would otherwise because we have an old analog meter which actually rolls backwards while the panels are generating juice. Obviously we'd like to…
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Solar export limit
I'm looking to get solar installed. The general consensus seems to be to install as many panels as will fit; the cost of panels are fairly small, so while you've got the installer out and the scaffolding up you might as well get it done. Is there a limit to this though? By my calculations, I think I could get somewhere…
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EDF Energy Feed in Tariffs - We are making some changes
For the last 14 years or so, every 3 months I receive an email reminder from EDF to provide a solar meter reading for the purpose of receiving my FIT payment. Last week, I received an email purportedly from EDF with the subject header "We're making some changes". This email which is not addressed to me by name, unlike all…
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MSE Exclusive - E.ON Next Next Fixed 16m V1
Does anyone know if someone already on an EON Next tariff can switch to this without exit fees, and would I still get the Cashback?
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2 MPANs one standing charge
Hi, I live in an old property which has 2 MPANs and only one standing charge (one MPAN for house, one for garage block). I am with Eon and finding it impossible to switch to another supplier (including Octopus) because they all insist on me having 2 standing charges which really negates any cost saving from switching.…
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Results of experiment with my energy usage
I thought people might be interested Like most, I'm usually careful with my energy usage in winter and a bit stingy with heating and my bill is around £45 for gas and £50 for electric. Because I got a 'Customer Service Gesture' of £150 just before Christmas I thought I would experiment with just keeping the entire house as…
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finding an energy supplier for 3 pin PHEV
I am struggling to find a supplier for my PHEV, I have a smart meter, a 3pin charger that links to the app and can schedule the charging time for say, midnight to 5am, but all suppliers seem to only geared for full EV cars or for me to have them install another charger, again, assuming i have a full EV?
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My previous supplier wants to take me to court
I need help please!!!! Since December 2024 I fight with my previous Energy Supplier OVO and my current one EON. I requested a switch for Electricity and Gas and it seems that OVO did only the switch for the Electricity not for the gas. Since then I still receive outstanding balance from OVO only for gas which is now £733…
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Scottish power electric bill frequency
Sorry if it is a daft question, but I have been unable to find the information online on Scottish powers site. They are due to fit a smart meter for my electricity next week (electric only property). At the moment I submit readings myself and that then generates a bill automatically at the time. However, once a smart meter…
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Minimum, managed, override..
I work from home but sometimes out for a couple of hours and I like warmer weekend nights ‘in’. First rule, heat the room your in but use minimum in the room you use later eg bedroom. Second always turn off or down your “day room” before you go to bed and your bedroom up before you go to bed. Third, whilst you’re sleeping…
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If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.