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Already with Octopus, how do I claim the MSE deal?

I'm looking to jump onto the new Money Saving Octopus tariff, but I'm already with Octopus Energy. When I click switch it wants direct debit details, which feels wrong. Any advice?

Comments

  • SJMALBA
    SJMALBA Posts: 1,135 Forumite
    1,000 Posts Fourth Anniversary Photogenic Name Dropper
    edited 1 October at 10:54AM
    I'm looking to jump onto the new Money Saving Octopus tariff, but I'm already with Octopus Energy. When I click switch it wants direct debit details, which feels wrong. Any advice?
    It's currently showing on Octopus' Our Tariffs' page - is it showing in your online account as an option to switch to? If not, I'd contact Octopus direct.
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