Meerkat rewards & energy switching

B0bbyEwing

First off - absolutely no idea where on this board to ask this so since it was an energy switch that started it, I'll ask on the energy forum.

I switched to Fuse, not because of this offer but when I went via CtM it said it was eligible for Meerkat rewards.
Switch has since completed - last week. I went in to my account to see if I could see what these rewards are & it doesn't look like there is any.

How do you go about seeing what the rewards are (& then using them)?

elsien

I’ve had mixed results with the rewards. First time it was cheap cinema tickets or 25% off meals,  things like that. 

Second time I used them and was allegedly eligible for rewards. I never got them. To be honest, I was never bothered enough to try and find out why or what I'd done wrong.
Have you downloaded and checked on the app? That’s where my Confused.com rewards sit, rather than on the website. 

Fairly sure I’ve had emails telling me about any rewards I am owed, with both of them. 

B0bbyEwing

No haven't tried the app. Assumed they'd show in my account when I logged in on my PC. 

It also wasn't clear what I'd be getting. It just mentioned rewards & gave a list so I was left wondering whether I'm getting them all (which I thought would be quite good but also too good - and therefore unlikely) or a few or just one. 

la531983

Are you 100% sure you went via CtM to do the switch?

From memory, a lot of the cheaper providers are on there but you need to go direct to them to move to them, thus cutting CtM out completely.

QrizB

B0bbyEwing said:

I switched to Fuse, not because of this offer but when I went via CtM it said it was eligible for Meerkat rewards.
Switch has since completed - last week. I went in to my account to see if I could see what these rewards are & it doesn't look like there is any.

Just in case it isn't clear, Meerkat Rewards appear on your CtM account (or app) not your Fuse one.

They should be visible here:

https://your-rewards.comparethemarket.com/

B0bbyEwing

la531983 said:

Are you 100% sure you went via CtM to do the switch?

From memory, a lot of the cheaper providers are on there but you need to go direct to them to move to them, thus cutting CtM out completely.

I went on CtM, clicked their link & signed up. I thought that would be what I'd have to do to get it? QrizB said:

B0bbyEwing said:

I switched to Fuse, not because of this offer but when I went via CtM it said it was eligible for Meerkat rewards.
Switch has since completed - last week. I went in to my account to see if I could see what these rewards are & it doesn't look like there is any.

Just in case it isn't clear, Meerkat Rewards appear on your CtM account (or app) not your Fuse one.

They should be visible here:

https://your-rewards.comparethemarket.com/

Just in case it's not clear I was looking for the meerkat rewards on the meerkat website, not on the fuse website or fuse app or any other non meerkat site/app. 

QrizB

B0bbyEwing said:

B0bbyEwing said:

I switched to Fuse, not because of this offer but when I went via CtM it said it was eligible for Meerkat rewards.
Switch has since completed - last week. I went in to my account to see if I could see what these rewards are & it doesn't look like there is any.

Just in case it isn't clear, Meerkat Rewards appear on your CtM account (or app) not your Fuse one.

They should be visible here:

https://your-rewards.comparethemarket.com/

Just in case it's not clear I was looking for the meerkat rewards on the meerkat website, not on the fuse website or fuse app or any other non meerkat site/app. 

So you've clicked on that link? And can see your rewards?

B0bbyEwing

QrizB said:

B0bbyEwing said:

B0bbyEwing said:

I switched to Fuse, not because of this offer but when I went via CtM it said it was eligible for Meerkat rewards.
Switch has since completed - last week. I went in to my account to see if I could see what these rewards are & it doesn't look like there is any.

Just in case it isn't clear, Meerkat Rewards appear on your CtM account (or app) not your Fuse one.

They should be visible here:

https://your-rewards.comparethemarket.com/

Just in case it's not clear I was looking for the meerkat rewards on the meerkat website, not on the fuse website or fuse app or any other non meerkat site/app. 

So you've clicked on that link? And can see your rewards?

I've clicked on that link and see no rewards. It tells me to take out a qualifying product. When I took it out, it said it was qualifying.

debitcardmayhem

I believe it won’t kick in until the supplier confirms your payment to them.

B0bbyEwing

debitcardmayhem said:

I believe it won’t kick in until the supplier confirms your payment to them.

Thanks. 
So give it a month & stop being an eager beaver then.