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Garage Roof Solar
I have a double garage, South facing tiled roof. I am looking at the possibility of a solar installation of 10 panels. The garage is remote from the main property and supplied by a 6mm cable on a catenary. The cable is protected on a sub board and terminates in a second sub board with a spare way and there is physically…
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Advice needed: Solar panels never registered with DNO - and installer refusing to do so
Hello - wondered if someone can help. I moved into a new property which has solar panels. The installation was done in 2016 and I have the MSC certificate. I understand the installation was never registered for Feed in Tariff or SEG and that's what's I want to do (i.e. feed the power back to the grid and get discounts on…
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Best Solar Tariff
Can anyone point me to a guide on the best solar import/export tariffs? We've just had panels installed and it seems to be a minefield. We don't have an electric car so just want a decent rate for import and export. Thanks
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Cheap, green battery charging
Does any other supplier have a scheme like this? Charge Your Solar Panel Battery with Battery Boost | OVO There are several restrictions ATM, but it looks as if some of them may be relaxed in due course. It certainly beats sticking to tariffs like Economy 7 just to keep the battery charged at lower cost.
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Official Free Boilers and Insulation guide discussion
Hi all, We've written a new guide on Free Boilers and Insulation, and it would be great to hear your feedback. Please do share your experiences and any extra tips to help others. If you applied for a free boiler, please let us know ... - Which energy provider you called: - How long it took to get a free inspection: - Were…
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Landlords Electricity Supplies EON (also posted on a (Leaseholders Forum)
I thought I would flag this issue and try and keep concise. There are 3 x 7 apartment blocks on this private development. When we purchased the freehold I informed the supplier of change of ownership.They ,unknown to me changed the bill payer to our company and sent bills to a non existent address for 16 months, Previously…
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What would you suggest reasonable compensation?
Octopus have been out 3 times now about my not working smart meter the first engineer I waited in for, said it can't be fixed, I need a dual band, call CS and ask for one, so I did second engineer I waited in for, came with no instructions from Octopus, didn't have a new meter, tried yet again to fix the current one, told…
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NESO issues first Electricity Capacity Market Notice for two years
The margin between demand and capacity at 1630 today will fall to a level low enough to have triggered the first ECMN since November 2022. NESO statement on Twitter at 1224 today: NESO is confident that electricity margins are sufficient for this evening. However, a capacity market notice (CMN) has been triggered by the…
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British Gas fixed tariff
Evening, wondering if anyone could let me know what is likely to have changed on the MSE page about price fixes. Attached are two screenshots, one from 7th October, one from today. One shows a 9.4% saving vs October price cap, and the other 5.2%. Thanks!
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Prepayment meters - large final bill.
Hi, Reaching out in hope that someone can offer advice for my situation. I have changed energy supplier from EON to Octopus. I never had any debt on my meters and regularly topped up, upon the receipt of my final bill I have been informed I owe £400. I have raised a complaint regarding this, at first I was told I had…
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Scam or Not?
They say if it sounds too good to be true, it won't be. Well this sounds too good. Has anyone heard of this before? Does it work? or as I expect is it a scam? If true it's a hell of a saving. Here is a claim that is inside the ad/feature "First trial: a two-person flat (a couple) of 55m²: Before SmartEnergy, the average…
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Dimplex quantum
How do I access the heaters on-board computer so it only stores heat to match my economy octopus intelligence go tarif, which is 11:30pm - 5:30am? The manual says hold advance and menus together, which I have tried. I have set it to Out All Day and the heat does comes on and occasionally the fan kicks in. My worry is its…
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Warm Home Discount & Credit When Switching Providers
I made the switch from EDF to Octopus on the 30th of September, catching it just before the price cap rise. I am eligible for the Warm Home Discount, and applied for it pretty soon after EDF opened up applications (around about the 17th of September-ish) because we thought we would be staying with EDF but then changed our…
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Dimplex Quantum
Hi all, we have two Dimplex Duoheat fail so need to replace. Any recommendations other than Quantum? The living room size is roughly 15 sq. m. and so the QM150 would, theoretically, be required. Unsure if this is overkill but I suppose it's preferable to having to use the boost? Thoughts welcome.
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British Gas Smart Meter
Hi All, I’m having issues with my smart meter. My smart meter automatically sends British Gas my gas readings but not my Electricity readings. I moved to my property in March 2024 and still have not got a statement for my electricity but I’m paying a direct debit which is just being credited to my account. I’m receiving my…
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Solar: With an Import/Export tariff difference of only 7p/unit, does it make sense to get a battery?
Please can I test my thinking with you? I've tried reading the recent article in MSE and this forum. We have had solar panels for 2.5 years now, average production 5-6 MWh pa. Somehow we consume 4MWh pa despite having no electrical heating - but just about to go ASHP My current thinking is that even if we could turn all of…
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Renovating flat: best heating options?
Hi all, We’ve just bought a flat in London and are about to start renovating it. The flat is on the 13th floor of a 22-storey building, roughly 75 sqm in size. The building was previously used as offices and was fully converted into residential flats in 2002. There’s no gas supply, and hot water is provided through a…
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Octopus Billing Gas Standing Charge for disconnected/capped meter
We bought a house in May this year. The gas meter was capped off and completely disconnected/separate from the meter. I opened an electricity account with Octopus. In the meantime, we have spent 5 months trying to get the electricity meter updated and the gas meter reinstated/changed (it was last checked in the 1990s) as…
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Dimplex Quantum Boost energy source question.
My daughter has recently had two Dimplex Quantum QM100RF (G7) storage heater installed in her one bedroom flat. They are each fed with a single feed and her whole flat is on a single meter with an E7 tariff. The overall control of the system is via the Dimplex hub and associated android app, although some of the settings…
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E7 storage heating with smart meter
I've recently changed elec supplier to Outfox The Market and I have a smart meter which was installed by another company. Since turning on a storage heater my smart meter is making me aware the heating elec consumption does not align with the E7 low use time which ends at 07.15. My meter was showing amber at 8.30am. I've…
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