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Energy

Discuss utility providers, tariffs, bills and energy-saving tips. Use the main board for electricity and gas, or explore the sub-boards for water bills, heat pumps and other fuels.

Water bills

For questions about water supply to your home.

4.2K discussions 28.5K comments Most recent: Thames water Meter gone AWOL by Chappers27 Today at 10:37AM
Heat pumps

A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.

431 discussions 12K comments Most recent: New build property with heat pump and solar panels … by NedS 9 February at 12:52PM
LPG, heating oil, solid & other fuels

If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.

6.9K discussions 56.9K comments Most recent: AvantiGas - Non Compliant illegal in-ground tank by mchllbarron231 Today at 9:48AM

Should I jump now from British Gas Fixed Tariff 12M v8, which ends in July 2025
Should I jump now from British Gas Fixed Tariff 12M v8, which ends in July 2025? Do people think that similar fixed deals that are available now will still be available in July? My current deal is 23.22p per kWh, 66.70p per day standing charge (electricity) and 5.45 per kWh, 31.53p per day standing charge (gas). I have to…
Octopus - small but consistent overcharging? RESOLVED!
Was reviewing father's latest bill today and spotted what on the face of it is a very small "overcharge" going on. I then looked at earlier bills only to find the same thing. The latest example for electricty being ....Energy Used 1564.0 kWh @ 21.03p/kWh £328.97 so this is before SC calculation (which is correct) and VAT…
Fixing gas and electricity prices when moving home
I am currently on the standard rate after my fix ending last year but as my house was going on the market I didn't fix into a new tariff. The house is now on the market but not under offer as yet. My house has two separate meters for both gas and electricity as it has an annex and currently two separate providers for each…
Electricity meter
My electricity supplier has been unable to install a smart meter (as was my old supplier) I was told to contact Western Power to see if they could help: they sent people to see what the problem was but did not hear back from them after they asked who the freeholder was. I live in a leasehold flat. I would like a smart…
Zero standing charge tariff proposal
This discussion was created from comments split from: Octopus Tracker.
CANNOT FIND MY OCTOPUS TARRIFS ON ENEGY CLUB
Good morning anyone 'guide' me into what to choose for comparisons on the Energy Savings club now? please. As per my bills Electricity INTELLIGENT OCTOPUS GO variable Gas FLEXIBLE OCTOPUS variable Cheers Andy
Ovo changing billing
Hi, Ovo are changing customers from paying quarterly to monthly. Spoke to someone today who could give me no explanation why. Does anyone know if these type of decisions go to Ofgem for example? As I find it inconvenient previously was a SSE customer and transferred to them.
Help to analyze my Gas bills
I hope someone can help me, My energy supply company Peoples Energy, went bust back in 2021, our energy supplier was automatically transferred to British Gas. Since the transfer I have had nothing but trouble with my bills, at one point my bill jumped to £6,227.39 in one month. It took me 9 months of constant phone calls…
bACK BILLING
I am trying to reclaim a refund from my late mums energy account - she paid a bill for energy that was used in 2020 (rec bill in 2022). The only evidence i have is mums will that i am the executor of her estate (she died last year). But I have been advised not to send the will by someone who is helping me with this. Energy…
Out of contract rates
I have a problem with a commercial electricity supplier charging extortionate "Out of contract rates" The business next door changed their supplier last year but for what ever reason they changed my service also its now been sorted out but the £300 they paid was refunded, but they then charged me £670 over double saying i…
No standing charges for summer...
Hello all, I've looked through threads but they're closed so I have to ask what may be a repeat question for myself, apologies and thanks in advance for any responses. I'm a 'duel fuel' consumer, DD payments and very low use. Only gas appliance is central heating combi-boiler which I only use minimally during the winter.…
Energy Standing Charges re Martin's Blog Will energy standing charges be cut?
Martin's Blog Will energy standing charges be cut? Updated 22 November 2024 Energy Standing Charges 2. Standing charges are a moral hazard It also means many elderly people who have gas only for winter heating pay every day in summer when they don't use it? Many older people now set their heating much lower sometimes set…
Octopus Wheel - who has won more than 8 points
So Friday 13th and I have just won 800 points! Only ever won 8 points and had to do a double take as it did (or laptop wifi conn) did a bit of a jump in the middle of the spin so wasn't sure. Noted the win number just in case :) And it is possible to win more than 8 points on the spin (Should I buy a lottery ticket…
Heating Dilemma
Hi I apologise if this has been asked before. To start with a bit of my background story is, at the moment I only put the heating on when I need it, in the morning to warm the house up, my clothes on the radiator before work and when I have a shower, other then that the heating stays off, I just were my oodie when I am…
Energy options
Hi, I am hoping to complete shortly on a 1 bedroom bungalow built around 1970. It needs work to modernise throughout, and currently has an warm air heating ducted system present (Johnson & Starley M31 High Spec System ET) which is gas fuelled. Water heating is done via a small separate water heater. There is also a single…
Timeshare Electricity Prices
Hi, we have a timeshare which we go to every year however we are becoming more concerned about the high price of the electricity for our stay. I think the average cost at the moment in the UK is around 24-25p per kW also the off peak rate is around half that. Last week we were charged an eye-watering 38p per kW day or…
Octopus re-billing / back-billing
This discussion was created from comments split from: Octopus Tracker.
Loop App
Does the Loop app include the standing charge & Vat in the spend section ?? TIA
Overnight Rate For Storage Heaters
I have a flat that my son lives in and we are trying to bring this up to EPC C. One requirement to do this is the installation of HHR storage heaters. However, can anyone tell me what the point of this is if you can't get a cheap overnight rate.? Even BG is not allowing a switch to economy 7. As far as I can see there are…
Octopus Outgoing Fixed ending
I was under the assumption that when my fixed term ends in May it would be renewed for another 12 months but I've just learned that they are dropping the fixed term, meaning it can change rate with 30 days notice. Are there any other providers that will gaurantee at least 15p/unit export rate for 12 months?

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