-
So... how did Martin do tonight?
One for those watching the Martin Lewis show... first part on Energy bills. Personally I think he made a decent fist of trying to explain that fixed tariffs don't mean fixed bills, which seems to be a perpetual source of confusion for many average punters. Wondering if I'm in a minority, but anyone trying to explain…
-
EV tariff octopus
I am getting an EV a d am a low user of energy, would I be efit from EV tariff, as daytime rates if elec are higher. Thanks
-
Smart meter not registered - any advice?
I moved into a new build property 6 years ago which had SMETS1 meters installed. We lost the smart functionality immediately as we switched suppliers, however the electricity meter regained smart functions a couple of years ago, which I now know was due to the upgrade. I have asked our supplier why the gas one isn't…
-
Management company's utility bill admin fees
This topic was raised then closed back in 2011 but management companies are back adding expensive "admin fees" to utility bills. In my case the management company charges £9.20 every month to produce a monthly gas bill. I have requested a quarterly bill only to be told "no". I am not permitted to setup a contract directly…
-
How much heating have YOU used in October?
October always seems to be the "funny" month where there is a big difference between different people in different types of housing and in different parts of the country using very different amounts of energy for heating! So, where do we all stand so far? For me: 300 kwhs used so far Probably about 750 by the end of the…
-
OVO taken me to court for debt not mine.
Hi all. I was with SSE at my last address 2020-2022, on moving out I gave final meter readings by phone, early this year I got an email from a solicitors saying I owed OVO £1500 pounds, for an entire year after I'd moved out, 2022-2023. I sent OVO proof I was living somewhere else during that time 2022-2023, by a tenancy…
-
Energy
I have a Teleswitch set to Group 55 R4 and I get cheap rate from 22:30 to 24:30 and 03:30 to 08:30 every night, since March 1990. The teleswitch was tested by SWEB in 1992 and has always been fine. I now find that not only must I have a smart meter, to ensure my storage heaters only charge at the night rate, but it looks…
-
Economy 7 meter timings off
Good morning, We had a new consumer unit fitted to our property yesterday, and since that we have noticed our storage heaters were heating during the day. We have checked the economy 7 meter and at 6.55am this morning the meter says rate 1 - 21.47. So I am assuming the meter is on day time rate thinking it's 10pm and it…
-
No smell of gas, but 3.4mbs drop on a gas meter. Action needed?
Hi All. We have recently had new SMETS2 smart meters fitted by Octopus Energy. The fitter then tested for any gas leaks, and found a 3.4mbs drop on his meter. He said it was within the acceptable limit, and left it up to us to get it sorted or not. We have 3 appliances, a gas boiler, cooker, and gas fire. I can't smell any…
-
EDF reversed account charges - Gas & Electricity
I had received communication from EDF to send them a meter reading, seeing as they hadn't received one for 4 months and calculated the bills by estimate. When I entered the amounts into their online system, the indicator switched from a £0.00 balance to around £140 credit. (This didn't come as a huge surprise, seeing as…
-
What does "Deemed" mean under tarrif
I'm currently with EDF and wanted to check to see if I can save by moving my dual fuel energy supplier, but the MSE checking service does not accept "Deemed". What do I need to put in instead? Many thanks
-
I want to switch from EDF. Which company should I go with?
EDF was never my firts choice, I was transferred to them after the company I was with went burst. I’m in London if it makes any difference. A two persons household, small flat. Bought a washer drier for the first time and hope to never have to have damp clothes hanging inside anymore for weeks and weeks during the cold…
-
Is this the fastest payout for a referral by Octopus
I have done a few referrals to Octopus so I know the system quite well On Wednesday my friend ask for help switching to Octopus as he is not very tech savvy I gave him a link and he had a reply and will be signed up on Friday I was curious to know why I hadn’t had an email confirming this as far as I know is normal…
-
Octopus Energy failing to refund credit balance
I submitted a meter reading and requested a refund of my credit balance still leaving a credit balance. Octopus Energy have failed to refund after 4 weeks and just say it is processing. In the meantime they have taken a further Direct Debit payment. Did Ofgem not recently remind energy companies they have an obligation…
-
Selfbuild Warranty
We are loking for insurance/warranty for our new build but I cant find any reviews regarding ICW or many reviews for Self-Build Zone. Has anyone had any experience with these companies
-
Octopus hidden charge
I am an existing Octopus customer. They gave me a quote for a new agreement as my current fixed tariff runs out on 2nd October 2024. It is the flexible tariff and I am happy with that but the quote includes a £38 a month "catch up " payment that will run until April 2025. I've not exchanged messaging with them for six…
-
Utility Point - Barratt Smith & Brown
Hi All, looking for advise of what todo next really. Here's the background. I was originally with Utility Point, my bills were always pretty low always about £38 in 2020. Before they went into liquidation I missed a metre reading so final bill was sent to me of over £420. However I contact Utility Point via email and on…
-
Solar Panel Installation - Where did you buy?
Did people generally use their own energy supplier to install solar panels? Or a local company? Thinking about getting some for my house but I don't know where to start.
-
Economy 7 - problem with Landis+Gyr meter (non-smart)
This discussion was created from comments split from: Landis GYR+ E470 Type 5394.
-
Getting gas bills for upstairs flat
A few years ago after moving into new flat I contacted Boost for a new electricity account and prepayment card(I only have electricity in my flat). I was also given an account for gas and assumed it was a mistake since I've never been asked to pay any actual money for gas even though I receive bills. I received a letter…
For questions about water supply to your home.
4.2K discussions
28.1K comments
Most recent: Seven Trent water meter not so smart by mmmmikey
5 September at 1:37PM
A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.