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Cheapest Way to Extend your Router Internet Signal to the 3rd Floor of a house
My daughter has a 3 storey house and can't get a reliable internet signal on the 3rd floor of the house, what is the cheapest way to boost the signal to the 3rd floor ?
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Is it right that I should pay more for adsl (non fibre) when I don't have the option of having fibre
HiI live in a rural area in Aberdeenshire.I recently came to the end of a fixed deal with plusnet, paying £17/month for adsl broadband and evening and weekend callsThis included a £2 reduction due to slow line speedMy renewal was last week so I did the ring-roundI was expecting for the cost to have gone up, but the best I…
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4g router
Property with appalling broadband (0.2mbps) with no prospect of upgrade. What options are there for a 4g router if all networks are poor?
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Broadband without big supplier
Hello all. We recently moved house and wanted to take our landline number with us for our business. We were put in touch with a company locally that does this type of thing as I wouldn't have a clue how to do it. We were only moving round the corner but the dialling code changed, hence wanting to keep our old number. We…
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BT vs plusnet Full Firbe 500 Broadband
So the plot thickens. I looked into this a while ago but Plusnet were a lot more expensive if you wanted fast upload, but they have now aligned themselves. They both offer the same upload/download speed and Plusnet is initially $1 more expensive. But there in contract price rises are a lot better. They both have CPI but BT…
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TalkTalk: Now £37.16 a month. Better options, or just threaten to leave?
I'm on a rolling contract with TalkTalk broadband. The renewal quote online is £29 - still a rip-off. Speed: 38 Mbps, which for what I do is fine. Has anybody been with TalkTalk and moved to a much better deal? Or if I say I want to leave, are they likely to offer me something nearer £20-25? Note: Virgin Media isn't…
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Business has not implemented financial ombudsman decision
Hi, Long story short I made a complaint to the financial ombudsman regarding Virgin Media due to the continued delays with installation, most nonsensical customer service, and essentially completely ignoring the fact they owed me money despite having 15+ conversations on the matter with different customer service…
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Do you switch your broadband router off when out for the day ?
Does it really matter if you switch your router off then when back home switch it back on along with everything else . Plusnet advise leaving the broadband router on . I cant see the point if your out for 8 -16 hours a day I tend to switch most things off except the fridge .
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Sky BB leaving?
Been on the IM to Sky trying to get a better deal as not in contract with them anymore, the ''deal'' the person claimed was the best deal they could offer wasnt very good (there is better for new customers) so I said I'd proceed with cancelling hoping to get a better offer but they didnt and now the disconnect is going…
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Can't get Vodafone offer - website error
I've been trying to access one of the Vodafone offers, but every time I get to the point where it checks your residence time at your address, it falls over with: "Please try again... Hopefully everything is working now, but if you still experience problems, please call our customer support centre on 08080 408 408 to help…
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Any comparison sites that list only options actually available at a address?
Hi, Does anyone know any comparisons that list only services actually available at the given location? I'm looking for options at home, where neither FTTC nor FTTP are available, yet any comparison site that I've tried lists page after page of fibre services.
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Virgin Media - instant discount!
Been with Virgin for years, couple of months ago my Broadband/basic TV/landline (which I don't need!) package shot up. Just got round to giving them a call to see if they could find another package I could subscribe to but the automated voice told me I could get £4.50 off straight away just by pressing a hashtag. Didn't…
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Monthly deals for broadband?
Hi. I'm grateful for advice. I am temporarily moving to a new property (probably only for a few months), but I don't know the exact number of months. It would be for less than a year for sure. What providers/deals are available for my circumstances? I can only really find 12 month/18 month etc deals on the website. Thanks!
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Issues with shell broadband & credit score
I was a customer of Shell Energy for 18 months, during which I used their router. After I ended my contract with them, I returned the router using their prepaid label. However, I recently noticed that they tried to charge me £35, claiming that I hadn't returned the router. This is false, and fortunately, they weren't able…
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Shell Broadband: £35 charge for non-return of returned router.
A bit over 18 months ago I moved my grandmother (87) to Shell broadband. Although the supplied router wasn't anywhere near as good and the line speeds significantly lower it was cheaper than who she was with (NowTV) and Alexia still worked despite added issue of markedly reduced WiFi coverage. So she was happy and…
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Moving from TalkTalk.
Hi We have been with TalkTalk for many years now but think it is time to move to a new supplier. Our internet is really slow and when l asked them they said it was our equipment - laptop is almost a year old and the TV about 18 months old (it shows when the internet drops in and out and this can be every few seconds some…
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No broadband in 14 weeks - Openreach being obstructive - New build property
Hello all. I'm hoping you can help me find a resolution to a battle I've been having with Openreach since January. In short, I'm the owner-occupier of a new-build flat that I moved into January 2023. Since moving in, I haven’t been able to get a broadband connection. The essence of the problem is my property has full fibre…
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lost my screen shot
Hi all......I searched this marvellous site in 2022 for a new broadband supplier and found a Shell deal unique to Martin`s site.This was advertised in October 2022. I then bought the deal which I am sure was for 12 months plus some money back. Now, I did take a screen shot of this deal but I just can`t find it anywhere on…
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Cancelled sky but still connected
Hi all MSE's, on 25th April, I phoned sky and cancelled Broadband and phone after being out of contract for 8 months...fine. However I am still connected when it was meant to be turned off on Tuesday gone. I have not heard anything, I have not received a returns thing for the router and looking on my sky account, future…
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Internet on benefits
Good morning, my wife contacted Vida phone about getting our bill reduced as we are on benefits, we got told by vodafone that due to us signing the contract and not letting them know we was claiming benefits (which we didn’t know we had to) we cannot reduce our bill. We also said that we could leave our contract without…
