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Broadband swappig
I use BT for my Broadband. Wiring was installed by Openreach If I swap providers will my current wiring work
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My broadband contract ends soon. How to renegotiate or switch and avoid the out-of-contract hike?
My broadband contract ends at some point in February. (I found the exact date another day but have lost it again, go figure). As far as I can find out, when it ends Vodafone will hike the price up by £3 (currently paying £25/mth for 45/16 speeds). But if I switch before the contract ends I will be stung with early…
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Virgin Media, crikey....
Just thought I'd share this. I've been a Virgin Media customer for many,many years. Until this month, I was paying £56 per month for 'phone, TV and broadband. I got an email from Virgin saying they were going to increase that to £85 per month - that's about a 50% increase!! So, on the 'phone I go and we agree at £64 per…
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BT Jan 23 Fibre 2 broadband offer
I was so looking forward to my new BT broadband from end jan 23:6 month half price offer (2 yr contract), until I discovered it was £16.99(half price) for 2 months only(not 6mths) because in April the rate will go up by cost of living (as yet unspecified). Then the full price for the next 6 mths, when the half price part…
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Cancel BT contract when moving countries
Hello, I tried to cancel my BT phone and broadband contract as I am moving out of the country but I got quoted £500 for cancellation fee! Has anyone had luck cancelling without paying a fee, if you are moving countries and not switiching providers? Thanks
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Hey! Broadband - Are they worth switching to?
So I've reached the end of the 18 month period with Plusnet and my monthly bill has gone up from £27/month to £47.50/month for ~70 Mbps download speed. With this increase, I'm shopping around for better deals. I live in an area covered by Hey! Broadband and on the surface, they seem to offer great deals. I'm thinking of…
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Virgin connection
I got a deal with virgin back in November, however every month since they have not completed or even started the outside work necessary but email to say it will now be the following month and then put a credit on my account. In the meantime I’m paying a high amount for the broadband I have. Should I get another deal and…
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Talktalk contract up in marchwhat
I'm paying 48 pound a month at the moment renewal deal on the website says 29.99 a month...broadly in line with other deals...checked on uswitch...my speeds on the checker are 45mbps....what can I expect if I try to negotiate .I.e Vodafone offering a voucher of 105 pound voucher....what have other people managed ...cheers?
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No discount from TalkTalk
According to https://www.moneysavingexpert.com/news/2023/january/april-broadband-price-hikes/TalkTalk are STILL offering vulnerable customers a "NO PRICE CHANGE"This is UNTRUE according to TalkTalk Where did this information come from in the first place ? And why is this article still claiming otherwise ?
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Vodafone broadband price increases
I see in the weekly email, that Vodafone is TBC.But the contract gives some information that might help, it depends on whether you joined before 02/02/22...
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Shell Energy are rubbish!!
Broadband - Do not touch shell Energy with a barge pole!! Their admin is utter useless and NEVER answer the issues. They refuse to credit MSE deals. They wait until the 14 day cool off period has ended to reply and just quote that. So charge you to cancel. !! If trouble just cancel DDR and that gets their attention. I am…
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Are upload speeds guaranteed? And 'superfast' infrastructure question.
I've been with Now Broadband on their Brilliant Broadband package for a few years. They've generally been good and my package seems like decent value because it includes line rental (I wanted to keep a landline phone). Recently I've been having issues using multiple devices e.g. streaming TV on a Firestick and then trying…
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Tesco Mobile Network Issue
could someone help or advice what i should do please, been having issues with Tesco mobile sim-only network past 4 months now.been calling them or web chatting with them in regards to the issue and they said they doing work near my area.i have asked them to cancel my contract they saying I need to pay a fee to cancel.the…
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12 month or less WiFi broadband for Netflix
Hi was with virgin contract cancelled due to bereavement. I need new contracts until house is sold. I have a 4 gee dongle. We network. Would this be fast enough to run Netflix? Any suggestions?
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Ancient BT master socket
I've recently purchased a property built in the 1960s, and am in the process of getting it renovated. My electrician (previously worked as a telecoms engineer) has pointed out that my master socket and the wires inside are really old - it still says 'Post Office' on it (and so predates 1981) and the wires inside are really…
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Vodafone non-activation
I'm with Vodafone, and they've been quite good. I've a relative paying a lot of money to Plusnet and I helped her to sign up to Vodafone. Signed up mid-December, activation date 18th Jan, router received in good time. Router plugged in on the 18th and no internet. I visited today, spent the whole afternoon on live chat and…
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Social tariffs
My mother is pretty much housebound and visually impaired. Cancelled her TV licence long ago and depends upon RNIB Talking Books through her Alexa dot for everyday ‘entertainment’ which of course requires an internet connection. She has the basic package of £31.99pm along with a landline of £7.50pm. It seems she doesn’t…
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Virgin Media price increase 2023 — what can customers do?
https://www.uswitch.com/broadband/guides/virgin-media-price-increase-what-can-customers-do/ This seems to happen every year and every year I end up extending for another 18 months. I am constantly switching between 50mb and 100b broadband every year which means my price either stays the same or goes up a pound or 2 for…
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Anyone with Giganet?
Hi, I am currently with Giganet, based in Portsmouth, and am just wondering what sort of download and upload speeds you are getting? I believe they utilise their own network as well as cityfibre's network to serve customers?
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Sky Gigafast broadband isn't
The prefix Giga means 1000 Mega.Sky's "Gigafast" broadband's published speed is 900 Mbps with a guarantee of 600 Mbps; that's not 1000.
