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Cheap fast broadband, free calls, Freesat?
Hi, I have fast broadband, free 24/7 calls and Freesat. My Freesat box is an antient sky +HD box and I want to get better Freesat with all the channels as I don't get all of them and maybe recordable. I lost my Freesat card years ago. I'm with Now and pay £27.80 a month and I'm willing to pay around £30 ish. I saw a sky…
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Social tariff for broadband
Hello Not sure if this is the right section for this question, but has anyone applied for the social tariffs for broadband? I’m trying to work out how difficult or easy the application process is for someone with limited digital skills. Whether documents have to be uploaded etc. What sort of experience have people had…
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Using old iPhone with unlimited SIM as dongle
Hi folks! After looking at traditional broadband options, I'm becoming more motivated to try using an unlimited SIM with my old iPhone as an alternative internet access option. I've got good 3UK signal at home but their Mi-Fi (mobile broadband) services are rather expensive if I don't opt for like a 24-month contract. I'm…
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Terminating Virgin Nightmare!!
Well my son was supposed to come and do some sanding but we
got involved in changing his and his mums Broadband as both are out of
contract. Virgin Media 1 1/2 hours doing an online chat with these people to terminate the service and they just wanted to offer better deals and didn’t
get the that we wanted to terminate the…
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Uno Fibre and FTTP when fibre has never installed along the long drive.
So, my parents have had Uno ADSL when they used to be Xilo. It has not gotten bad enough and its always been slow that I want to move them to fibre. They live down a long, shared driveway and have since 2004. No one has ever come to the drive to dig it up and lay fibre to the property. However Uno say that FTTP is…
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Virgin Media contract expiring
Good Afternoon, Can anyone confirm when you are able to cancel the VM broadband contract with the required 30 days notice. i.e. Do you have to give 30 days notice from the last day of the contract or can you give 30 days notice to terminate the contract on the actual date it expires ? Its not very clear in their contract…
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Out of contract and getting charged too much
Hi all, I'm currently out of contract on my home broadband and getting charged way too much for the service I receive. My predicament is that I don't want to take out a long contract as I will be moving from my current address within the next six months and living with a friend for the foreseeable future who already has…
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Virgin Media QuickStart Credit.. I'm getting a free service
Back in Feb, I got the contract renewal offer from VM. £168 up from £118 previously (it's a hi speed package with a lot of add ons!), So, I went through the usual telephone "negotiation" and got it down to £69 for the same package. On my first bill. a credit of £505 appeared for "QuickStart Pack Credit". Since then, every…
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Virgin Media - New Contract
Hi All, After negotiating with Virgin Media in response to their price increase letter, I received a new contract. However, the contract now states that Virgin Media reserves the right to increase prices at any point during the contract term without providing any further details. Unlike Vodafone, which states that there…
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Broadband options for a home with no physical above ground phone line.
Hi, we have no above ground phone line entering the house. Virgin have been our provider for broadband for a number of years but would like to review what options we have from other suppliers. Are we stuck with Virgin or are there other suppliers who will/can provide broadband only with no phone line? I don't know the type…
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Can Sky increase prices a month after i entered a new contract
Im a Sky customer. So after hearing that broadband prices were increasing, i decided to look around back in Jan/ Feb and spotted a £23 bb deal with Sky, which included existing customers, on Twitter. I couldnt manage to access it though, even though i tried via the app and on their website. So had to contact them. What a…
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limited options
The pole provided by open reach to deliver service is at capacity and we are currently with bt. I'd like to change supplier but it is not possible to string up a new cable to the pole and bt have no plans to remove the cable currently connected to the premises. Virgin have an access panel at the kerbside but we have a…
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Cheapest Way to Extend your Router Internet Signal to the 3rd Floor of a house
My daughter has a 3 storey house and can't get a reliable internet signal on the 3rd floor of the house, what is the cheapest way to boost the signal to the 3rd floor ?
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Is it right that I should pay more for adsl (non fibre) when I don't have the option of having fibre
HiI live in a rural area in Aberdeenshire.I recently came to the end of a fixed deal with plusnet, paying £17/month for adsl broadband and evening and weekend callsThis included a £2 reduction due to slow line speedMy renewal was last week so I did the ring-roundI was expecting for the cost to have gone up, but the best I…
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4g router
Property with appalling broadband (0.2mbps) with no prospect of upgrade. What options are there for a 4g router if all networks are poor?
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Broadband without big supplier
Hello all. We recently moved house and wanted to take our landline number with us for our business. We were put in touch with a company locally that does this type of thing as I wouldn't have a clue how to do it. We were only moving round the corner but the dialling code changed, hence wanting to keep our old number. We…
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BT vs plusnet Full Firbe 500 Broadband
So the plot thickens. I looked into this a while ago but Plusnet were a lot more expensive if you wanted fast upload, but they have now aligned themselves. They both offer the same upload/download speed and Plusnet is initially $1 more expensive. But there in contract price rises are a lot better. They both have CPI but BT…
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TalkTalk: Now £37.16 a month. Better options, or just threaten to leave?
I'm on a rolling contract with TalkTalk broadband. The renewal quote online is £29 - still a rip-off. Speed: 38 Mbps, which for what I do is fine. Has anybody been with TalkTalk and moved to a much better deal? Or if I say I want to leave, are they likely to offer me something nearer £20-25? Note: Virgin Media isn't…
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Business has not implemented financial ombudsman decision
Hi, Long story short I made a complaint to the financial ombudsman regarding Virgin Media due to the continued delays with installation, most nonsensical customer service, and essentially completely ignoring the fact they owed me money despite having 15+ conversations on the matter with different customer service…
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Do you switch your broadband router off when out for the day ?
Does it really matter if you switch your router off then when back home switch it back on along with everything else . Plusnet advise leaving the broadband router on . I cant see the point if your out for 8 -16 hours a day I tend to switch most things off except the fridge .
