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BT Offer Issue
We have Fibre 2 BB with BT and are very happy with the speeds, never really had an issue although I'm quite happy to leave them for a better deal. As with everyone our bill has gone up and is now over £35 a month, we also still have 6 months to run on our contract. On Wednesday BT phoned on the landline and my husband was…
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MSE News: Now Broadband to hike prices by £42 a year - but you can leave penalty-free
Most Now Broadband customers will see their bills increase by £42 a year (£3.50 a month) from 5 July, the provider has announced. However, those on its social tariff won't see prices rise, while those who are affected can cancel penalty-free. Below we've full info on the increase and what you can do about it. Read the full…
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MSE News: Virgin Media customers suffer email outage – what you need to know
Virgin Media's broadband customers have been hit by a widespread email outage this week, leaving users unable to send or receive emails. Here’s what you need to know if affected. Read the full story: 'Virgin Media customers suffer email outage – what you need to know' If you haven’t already, join the forum to reply.
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Adsl Options?
Rural relative being kicked off John Lewis broadband. Line only supports adsl due to length, gets 12mps (bt claims only 5). No Shell or Talktalk at exchange. So does that mean her only two options left are Plus.net or BT? Or are there still some providers left that I have missed. Thanks.
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Discussion topic:Sky BB + BT Landline
My sister(1) has Sky Unlimited BB only wich was originally O2 Unlimited untill Sky took over O2 some years ago, The router is still the one provided by O2 as Sky didn't send a Sky router just the billing was changed to Sky everything else stayed the same The BT landline is in a different name at the same address this is…
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Onestream
Signed up from sky who were fleecing me each month, to onestream broadband. Told my service should go live on Friday at midnight. Just plugged my new router in to set it up today. Won't connect so check and I have no phone dial tone so must be why my broadband router won't connect. Seriously worried having read online…
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Broadband install cuts off phone line for 84yr old in-laws
Not sure if it is a sign of the times, or someone's duty of care failure, but my 84yr old Father in law just had his new broadband installed by TalkTalk and was unaware it does not include a telephone line. My Mother in law is virtually deaf and relies on the landline to work with her hearing aids. Basically... * They were…
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Double check email "Information about your NOW Broadband Membership"
Been a Now broadband customer for quite a while currently pay £17.99 a month for broadband with line rental and unlimited phone calls got an email stating "The prices of our broadband membership plans will be going up by £3.50. You’ll see the price change reflected in your bill on or after 5 July. These changes won’t…
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No Internet Message
I have just got a message saying no internet but this only happens when it is not connected to the router with the ethernet cable ie will not not operate wirelessly can some one give me some advice.My broadband speed when connected is 36 Mbps.My provider is Plusnet and my OS is windows 10.
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Vodafone to Sky - phone and broadband
Today I placed an order with Sky to shift phone and broadband from Vodafone to Sky. During the order process Sky asked if I wanted to port the number, which I did. Then after I'd gone through the order and payment process I was greeted with your telephone number can't be ported and so a new one will be issued. I wish they…
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Sim to use in Turkey
We’re in Turkey for 7 weeks and I’ve used up a local 20Gb Sim in a week. £27 worth! I’ve a family member joining us in a week, are there any 100Gb/month Sims they can bring me out for use in Turkey?
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Onestream broadband
Onestream have just charged me to "renew " for Kaparsky which i havnt signed up for . i have given up trying to ring after 40 mins so trying to send a message . Their message board requires account number , but wont take my 5 digit account number .Ive tried padding it out with zero's .Any one used this system ? or is it a…
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Full Fibre question
Does anyone know whether the network ports on a full fibre on the little box they install on the wall (I think it's referred to as the ONT), are "normal network ports". In other words if I plug a network cable directly in there should it work on my PC? I have recently had full fibre installed an I'm having some issues…
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Landline only for elderly relative
My elderly aunt (in her 90s) has been told by her existing provider (Shell) that they can no longer provide her with a service and she will need to migrate to another provider. She has landline and broadband but no longer requires the broadband because she doesn't use it (my uncle has recently died and he had an iPad).…
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Broadband choices voucher email
I signed up to Shell broadband 4 months ago, via Broadband choices website They said I'd get an email with the £105 voucher, then have 3 months to claim. What address will it come from? Is there a custermer service email/phone contact, that people know of? Has anybody successfully claimed it?
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Leaving Virgin
Can I leave virgin when my deal is up. I don’t have a bt landline. I only have a virgin cable.
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John Lewis Broadband to Close
Just received an email today to say John Lewis Broadband is closing. No date for the closure yet, and options to follow in due course.
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Plusnet price rise
Plus net have just increased my broadband by 14% i still have 18 months on the contract the associated sim only are also going up is there anyway i can get out of the broadband contract
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Broadband upgrade not showing on account.
I have 30 days left on my broadband contract with Virgin media and I logged into my account and I was offered the same price to continue for another 18 months at £24 for 125mb. I have had problems with my wifi so before I agree to the contract I rang them up and asked for a new router. They told me I cant have one until I…
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Premier-talk.com
Has anyone heard of this provider? They made a cold call to my friend who bought a package from them only to find there are so many hidden charges which were never mentioned. I have emailed them but had no reply. I can’t find them on Twitter, Facebook or any other platform despite showing them on their website which is…
