Sky Broadband and Sky Refer a Friend + Install times

I'm a Sky TV customer and am considering referring my mum to Sky as she needs a new Broadband deal. 

https://www.sky.com/refer-a-friend

Has anyone used this before for Sky Broadband and do they typically honour the referral? Seeing some of the customer service nightmare stories from Sky recently is spooking me a  bit.

ALSO... I know Sky get Openreach to do the initial part of a Full Fibre install.. but does anyone know how long it then takes for the second part - cabling into the house - to then happen?

Cheers

Comments

  • littleboo
    littleboo Posts: 1,469
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    The install is done completely by Openrrach,they will install their ONT inside the property and that's it.
  • gypsymoth
    gypsymoth Posts: 112
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    littleboo said:
    The install is done completely by Openrrach,they will install their ONT inside the property and that's it.
    oh really? Had seen some reports suggesting its a 2 stage process, and that Sky were using their former dish engineers to finish the install - a kind of retraining effort.
  • littleboo
    littleboo Posts: 1,469
    First Post Name Dropper First Anniversary
    Forumite
    ok, well possibly then. It does sound like a messy way of doing things in terms of demarcation if there is a problem
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