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BT broadband contract
hi all i was wondering if there is any advice on how to leave bt early. As they wont lower my bill even thought i have told them in cant afford what we pay. The contract doesnt end till november 2024 so its a long time away but i have been with them for nearly 5 years.
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Onestream "Assured" - automatically added maintenance service?
WARNING to all Onestream customers! I was auto-enrolled into their enhanced maintenance package called "Onestream Assured". I was informed by a single email entitled "Free Trial Activated!". In all of my many years of being a professional software engineer, the last 5 of which have been working from home full time, I have…
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Saving on boosting my WiFi signal
I was with BT on their broadband complete service. This meant I paid them £5 extra a month to have a disc that boosted my WiFi signal. I was paying nearly £80 per month to BT. When my 24 month contract expired I went to them to see if they could give me a deal. First they wanted to carry on charging me nearly £80 per…
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Two broadband lines, different speeds
Hi I have a two broadband lines into the house, a domestic one that achieves about 25Mb/s and is the original phone line. This is with Vodafone, but I've had other suppliers and the speeds has been the same. For the last year or so I have had a second line that was installed by work. It is a TalkTalk business line and it…
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Switching to Virgin Media Social Tariff Nightmare
I'm a long standing Broadband only customer with Virgin and recently applied and was accepted for the Essential Broadband Plus Social Tariff package priced at £20 per month. However it's become a nightmare that Virgin don't, won't or can't sort out. My new contract seems to be a mix of 2 packages (Broadband Essential Plus…
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No broadband for 8 days
I have just got my broadband/phoneline back working after 8 days . It was stated that Open Reach needed council permission to dig the road/footpath up so all this was taking extra time Although no general broadband outage was ever present .......so it sounded like a story ? I doubted they ever needed council permission for…
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How does broadband subscription fee work?
Vodafone also provides Full Fibre broadband in my area via new infrastructure developed by CityFibre. Since there were a few months until the end of my Virgin contract, I decided to wait, but as I checked, the price of Vodafone increases every month: February £30 March £35 April £45 May £46 What is going on? What is the…
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TalkTalk upload speed on Fibre 65
My guaranteed upload speed is 6.22 Mbps but I can't get more than 5Mbps on any of my devices. Even when I only have one device connected and it is a wired connection directly into the router. TalkTalk tell me that I am getting an upload speed of 12.1Mbps. That seems to be a huge discrepancy and I don't understand why.
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Vodafone 24 month deals expiring May 4 and 8 have price hike
Followed the links to the Vodafone deal - 24 months at £24 less £115 gift card giving a monthly cost of £19.21 BUT There's a price hike after 12 months that busts the offer - any ideas? Deal ends 4/5/23
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WiFi hotspots using 3G/4G
Hi Recently went to US and purchased a Lycamobile SIM OK for voice but struggled to get a decent data connection though which hampered using Google maps for navigation. Been looking at portable WiFi hotspots like the ones sold by GlocalMe. As a Tescomobile user we're about to lose roaming in the EU. The hotspots seem to…
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Combined mobile and home broadband deals. £20 per month ?
Isn't it about time if it isn't happening already ? I don't know if it has but it should. I can buy unlimited mobile data and tether my pc and other devices. I can buy home broadband and connect my phone and the rest but can't go anywhere. So why don't I just get unlimited mobile and be done with it ? Because I then need…
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Plusnet Full Fibre
Ive agreed to take out the aboves 75mbps (average download speed) with no phoneline for £25 per month on a 2 year contract. Ive seen an online "exclusive" Sky FTTC offer for the same price for an average download speed of 59mbps with no setup fees. Its an 18 month contract plus a £60 voucher. Im tempted to cancel Plusnet…
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Out of contract with talktalk
I'm on fibre 65 with talktalk...live alone on a tower block...my broadband and phone is now 50 pound a month(hardly use phone) renewal section offers 30 a month for 2 years...but some how you always pay more more....what should I be paying, are there better deals out there...going to have a look at comparison…
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Virgin Media opened an O2 account in my name without my consent or knowledge
I'm a VM Braodband only customer, and recently received a notifcation that my bill would be increasing by £8 a month from May. On Monday 17th, I called VM and said I'll like to see if they could do anything about the price. The advisor immediately said, yes, no problem and infact she could even bring the overall price down…
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Contract Cancellation Eligibility Checker?
Wondered if anyone could perhaps help my family and I out? One of us recall seeing a tool that supposedly checked for you if you were able to end your broadband contract early if a certain criteria had been met, but couldn't remember the name for it. Where might we go to take advantage and hopefully benefit from such tool?…
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How best to escalate delayed EE Broadband installation
Please, does anyone have advice on the most effective way to expidite a very long-running EE broadband installation? We walked into an EE shop in Feb 2020 and ordered a broadband line. This requires a phone cable to be strung from a nearby pole to our house, and a master socket fitted. The router was delivered months ago.…
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BT Essentials
Anyone come across this, a friend applied to switch to BT essentials as she qualified for it. She also advised of her health vulnerabilities, which led to her not being able to access the payment systems of BT, but was told that due to arrears on the account that she could not switch to this tariff until the arrears were…
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Recommendation for Business Broadband with WiFi in every room
Would anyone recommend a (preferably business) broadband service provider which offers a descent kit to provide WiFi in all rooms and more importantly what kit they use so I can read up reviews and specs. An example postcode RG27 0FP and pick any door number. Its a residential build, 4-5 rooms over 3 floors mostly…
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Vodafone Technical Issue Won’t Allow Me To Renew Contract
My home broadband price has increased by 50%. No-one can explain such a large and unexpected increase. I did not sign a contract with a reduced price followed by a larger payment at the end of a term. Generally I call up every two years to renew and my experience has been that the new price I pay is roughly the same if not…
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Virgin Media vs EE
Hello all i been always a VM customer since blueyonder times, yep 20 years ago joined them and never left them but this may change lol Moving to a new place where they seem to have service nearby but not near my property. Seems like they are refusing to invest into laying up a cable and all that … I did sign up for the…