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Forced into it

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When I moved to Sky over 2 years ago they forced me into a voip phone. Lost all extensions. Phone is stuck within 1 mtr of router. Had to buy hands free extension kits. 

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  • elsien
    elsien Posts: 36,059 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Is there a question? 
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • Hoenir
    Hoenir Posts: 7,742 Forumite
    1,000 Posts First Anniversary Name Dropper
    Did you make enquiries before switching over? 
  • 400ixl
    400ixl Posts: 4,482 Forumite
    1,000 Posts Third Anniversary Name Dropper
    So you took an FTTP broadband and phone service from Sky which meant you had to move to their Digital Voice service?

    No one would have forced you to take this service at that stage, as OpenReach had not put a stopsell order on exchanges then.

    If you now have hands free extensions, assume this is cordless DECT phones then you wouldn't need the now defunct wired extensions.

    Is this just some sort of belated rant?
  • Ayr_Rage
    Ayr_Rage Posts: 2,746 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    Sorry, but there is no "forced into it" here.

    You chose a full fibre service that only offered a VoIP phone service and didn't do your research regarding how the internal system in your home would be affected.

    This is coming to us all eventually.
  • M25
    M25 Posts: 363 Forumite
    Third Anniversary 100 Posts Name Dropper Photogenic
    You can wire your old sockets to the new FTTP system:


    DIY or pay someone.

  • Neil_Jones
    Neil_Jones Posts: 9,558 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    When I moved to Sky over 2 years ago they forced me into a voip phone. Lost all extensions. Phone is stuck within 1 mtr of router. Had to buy hands free extension kits. 

    Forced, yeah, doubt that somehow.

    I suspect what's more likely to have happened here is you saw the price (or a renewal price) and didn't read any of the documentation that would probably have told you you would lose your phone line.
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