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Sky Q TV with Onestream (Vodafone) Broadband

mikrt
Posts: 196 Forumite


Hi, I have signed up for Onestream 80 broadband (supplying my own TP-LINK Archer VR2800 router), going live in 10ish days.
Since then, I've discovered they are using Vodafone's network.
About 5 years ago, I signed up with Vodafone broadband, but something was causing it to mess up my Sky Q (which is, & was then, hard wired via ethernet). After 10 days of calls to Vodafone tech-support on a daily basis, I rejected them and went back to BT, and everything was OK again.
I am now concerned that I am going to get a repeat performance. And I can see Onestream saying it's my router's fault, and not accepting any responsibility.
I'm hoping that it was actually an issue with their router as everything else is Openreach which is (I guess) the same for all providers.
Should I be worried, because I'd rather cancel and stick with BT/EE and pay more monthly.
Thank you
Since then, I've discovered they are using Vodafone's network.
About 5 years ago, I signed up with Vodafone broadband, but something was causing it to mess up my Sky Q (which is, & was then, hard wired via ethernet). After 10 days of calls to Vodafone tech-support on a daily basis, I rejected them and went back to BT, and everything was OK again.
I am now concerned that I am going to get a repeat performance. And I can see Onestream saying it's my router's fault, and not accepting any responsibility.
I'm hoping that it was actually an issue with their router as everything else is Openreach which is (I guess) the same for all providers.
Should I be worried, because I'd rather cancel and stick with BT/EE and pay more monthly.
Thank you
0
Comments
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I've had my Sky Q box connected to BT routers with BT as my ISP a Vodafone router with Vodafone and now a FritzBox (Zen) and its worked with all of them. either over wifi or using a cable connection.Never under estimate the power of stupid people in large numbers1
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Vodafone just wouldn't work with my Sky Glass, so many issues.
Since I have been with BT it's been perfect.1
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