Sky Q TV with Onestream (Vodafone) Broadband

Hi, I have signed up for Onestream 80 broadband (supplying my own TP-LINK Archer VR2800 router), going live in 10ish days.

Since then, I've discovered they are using Vodafone's network.

About 5 years ago, I signed up with Vodafone broadband, but something was causing it to mess up my Sky Q (which is, & was then, hard wired via ethernet). After 10 days of calls to Vodafone tech-support on a daily basis, I rejected them and went back to BT, and everything was OK again.

I am now concerned that I am going to get a repeat performance. And I can see Onestream saying it's my router's fault, and not accepting any responsibility.

I'm hoping that it was actually an issue with their router as everything else is Openreach which is (I guess) the same for all providers.

Should I be worried, because I'd rather cancel and stick with BT/EE and pay more monthly.

Thank you

Comments

  • matelodave
    matelodave Posts: 8,973 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I've had my Sky Q box connected to BT routers with BT as my ISP  a Vodafone router with Vodafone and now a FritzBox (Zen) and its worked with all of them. either over wifi or using a cable connection.
    Never under estimate the power of stupid people in large numbers
  • Penguin_
    Penguin_ Posts: 1,533 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    Vodafone just wouldn't work with my Sky Glass, so many issues.

    Since I have been with BT it's been perfect.
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