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Kcom
Hi, we are with kcom in the hull area and we cannot change. But can we buy the line out and go with another provider? Or is this impossible? Any help would be good
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Humax box
HI, I have just cancelled my Virgin TV package and was considering a Humax box to record on. The one my other half wanted was the Humax Aura 4K 1TB, but the reviews are not brilliant. We wanted a box to record up to 4 and to be able to watch another one. Is anyone using this box atm please and can advise me?
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Which providers still provide copper phone connections?
Hi. I'm helping my father switch providers to save money however he'd rather keep his standard phone line for calls rather than change to digital voice or similar, I know that he will soon have no choice but at the moment he would rather keep it, so which providers still provide this?
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Can I combine social tariff's from 2 providers ?
Hi I'm at looking at sorting a disabled family member's broadband, TV & home phone
out. There with Virgin Media at the moment and I've just figured out I can
transfer them to a social tariff getting broadband & stream for £20 a month
with a rolling 30-day contract. However, there is no inclusion of a phone line in any of…
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Talktalk BB without phone
I'm trying to find out whether TT offer a broadband only service at all, rather than me just not using the phone side of things.I've noticed that BT are advertising one for £ 30.99 .. I actually gave up my home BB as the monthly cost kept rising. I thought that using my mobile (Tesco) as a hotspot would be ok but It's…
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Wifi Virgin
Hi I've recently got virgin broadband, one of my rooms has terrible wifi. When I speak to them they try to just offer me to buy pods and other things. Has anyone got any suggestions or success to get a free booster device.
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Vodaphone increase more than 10%
I have received notification that my vodaphone broadband will increase by 13% + 10% CPI and 3.9% for there continued investment. I’m still in contract am I able to leave as they have increased more than the expected CPI?
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Fibre not fibre
hi, thought i'd share some recent learning on fibre broadband - folk may already know this but was news to me In last few months had loads of problems with our talk talk 'fibre' broadband - frequent disconnections and downtime - long story short ended up terminating talk talk contract and am switching to sky Open reach…
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Broadband and moving house
I’m moving to a new rented flat and I’ve just found out that my broadband provider Shell Energy can’t provide the same broadband package in the new flat (Superfast Fibre), instead they can only provide the much more expensive one (Full Fibre). I’m mid contract - didn’t choose to move, landlord sold my flat and I’m lucky to…
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Plusnet bills gone up by 10% more than advised rise - what have I missed
As title says. I'd expected my bill's to go up by 14.4% from today as per plusnet websites etc in line with annual inflation rise plus CPI. Have just been in both mine and my mother's account and the actual increase is 24.4%. What have I missed, anyone else with plusnet who knows where the additional 10% has come from?
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SAVINGS
Continuous BLESSINGS Martin to you & your team. I've followed your advice & have reduced my VIRGINMEDIA CHARGES, by £33 per mth.
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social tariffs and pension credit
My partner is struggling to find a provider. He gets some pension credit. Each provider he's found asks for the address, gets a form filled in, then says he's not eligible because it's the wrong area (so why not reject it at the start), or that he doesn't get enough pension credit. Any ideas?
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Virgin Media price hike woes
I renewed my contract with Virgin Media last year because I agreed to a suitable price plan through getting loyalty discounts and another discount which brought it to an affordable price for me. I was told that the loyalty discounts will end in 2024 when my current contract ends. Unfortunately, I received a letter from…
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Moving over to FTTP full fibre broadband - keeping landline number for incoming calls only
I'm thinking of moving our broadband from ADSL over a BT line over to a FTTP full fibre to the premises internet provider via CityFibre's network, which is now up and running in our area. I would like to keep our existing landline number and I know this can be ported over to the new internet provider. But I only really…
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Internet Speed????
Hello, I am sure this has been asked before, but am wondering if someone can advise on internet speeds I currently have a broadband only package with Virgin, who are increasing it to £32.00 a month (currently paying £28.00) The current fibre broadband is M125 and will be increasing to M250. Now I think M is the same as…
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TalkTalk (Talk Talk) Have Completely Messed Up and I Need Advice about VOIP or similar Phone Options
Hi, I
have just got a new TalkTalk account. But TalkTalk
have screwed up my order which was meant to include phone calls, which TalkTalk
did not supply. So I
am now unable to make or receive any phone calls. TalkTalk
says I need to cancel the account and get a new account with their own VOIP (which
I did in the first place…
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Plusnet contract ending, house move in couple months..
Hi all, Received email from Plusnet - BB contract ending 26 April, and then price will go from 21.50 to 46.17 . They can offer me an 18 month contract @ 21.99, but i am in process of moving house, hopefully completion will be early June. So i dont want to get stuck in another contract prior to house move ( unless they can…
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Vodaphone Fibre, inflation increase doesn't seem right?
I signed up at £24pm for 2 years. Contract says: "Future charges: Each April your monthly plan charge will increase by the consumer prices index (CPI) rate published by the Office for National Statistics in January plus an additional 3.9%." ONS says:"CPI inflation was 10.1% in January 2023" The latest bill shows the new…
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Sky Broadaband Price discrepancy V's MSE offer
Just compared some broadband prices on MSE and there's an online exclusive (that also comes up on other comparison sites) for Sky Superfast Broadand at £26 a month, this is advertised as on offer until 13th April...however when I click through and get to the Sky side it offers the package at £30 a month? I'm aware…
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2 years Home Broadband with Vodafone price increase in April 2023.
I had my Vodafone broadband for 2 years contract since January 2022 for paying £20.50. However, I received the bill today, saying my April 2023 bill is £23.45 instead of £20.50. is there any problem with it?
