Looking For Advice On Getting A Telegraph Pole Providing Internet Investigated

jimbo23

Apologies if this is not the correct forum for this. If so please advise.

We had some bad storms back in January which resulted to some damage to a very large deciduous tree in my neighbours garden. A huge branch which is some 20 feet in length has broken off the tree.

As a result of the above the very large branch is currently being suspended in mid air by a combination of :

1. The lower branches of the tree it snapped off at one end.

2. By a telegraph pole in a second neighbours garden at the other end.

The neighbour to whom the tree belongs has a very large garden with multiple large trees on their property so it may not have been initially apparent to them the damage had occurred. This being the case I informed the neighbour to whom the tree belongs of the incident immediately and they said they would look at it.

At the moment the end of the broken off branch suspended by the telegraph pole is being held aloft by the pole itself and the multiple telephone/internet cables running out from this pole to other houses, including my own.

Its entirely possible during the next occurrence of strong winds the branch will move again damaging the telephone/internet lines attached to the pole and damaging my wooden fence which sits directly underneath it.

Its now seven weeks since the damage occurred and I am not convinced my neighbour is intending to do anything about the very large broken branch which came off of their tree.

Is there a third party I can appeal to to look at removing the branch from the telegraph pole in order to preserve the telephone/internet lines attached to it. Who is responsible for the maintenance of the pole in these circumstances.

Thanks in advance.

Robin9

The pole will belong to BT/Open Reach

Ring your own Internet Supplier and they will contact Open Reach

QrizB

Here, this might be relevant:

https://www.bt.com/help/landline/fix-a-problem/how-can-i-report-damage-to-bt-cables--poles--cabinets-or-manhole

jimbo23

Thanks for the advice 

MouldyOldDough

I reported a leaning pole to our local council, anonymously  via https://www.fixmystreet.com/ and BT came out within a couple of hours and straightened it !

So you may want to try that instead !