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BT email log in

baser999
Posts: 1,242 Forumite


Anyone having issues logging on? My mother still has a BT email account and since she’s in a care home we monitor it for spam or the occasional email that comes through. Today however the log in page seems to have changed and won’t accept our password.
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baser999 said:Anyone having issues logging on? My mother still has a BT email account and since she’s in a care home we monitor it for spam or the occasional email that comes through. Today however the log in page seems to have changed and won’t accept our password.Debt Free Wannabe by 1 December 2027
Satisfied customer of Octopus Agile - past savings on average 33% of standard tarrif
Deep seated hatred of Scottish Power and all who sail in her - would love to see Ofgem grow a pair and actually do something about it.0 -
there does seem to be a problem, reports on Downdetector and the BT forums
https://community.bt.com/t5/Email/Error-when-logging-on-22-march-2024/m-p/2357492#U2357492
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MikeyPGT said:baser999 said:Anyone having issues logging on? My mother still has a BT email account and since she’s in a care home we monitor it for spam or the occasional email that comes through. Today however the log in page seems to have changed and won’t accept our password.
17:00 Update - had a look at the link that @littleboo loaded and it seems that BT have sorted out the problem and I’ve been able to log in1
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