Broadband packages

quinwin

All the best broadband packages appear to be only for new broadband users?  I'm currently paying Virgin £86 a month, (which apparently has a discount of £27 applied until next November, when it will revert to £113 a month), yet Virgin appear to be able to offer new broadband users a similar package at around £35 a month! 

JSmithy45AD

quinwin said:

All the best broadband packages appear to be only for new broadband users?  I'm currently paying Virgin £86 a month, (which apparently has a discount of £27 applied until next November, when it will revert to £113 a month), yet Virgin appear to be able to offer new broadband users a similar package at around £35 a month! 

I suspect that is not like for like.

iniltous

If your Virgin package is £86 , which is discounted from £113 , presumably you have TV , broadband and phone , the ‘new customer’ deal of £35 is for broadband only .
At the price you are paying presumably you are also getting some ‘premium’ TV , like live sport and movies , if you are not you are paying way over the odds 

martin_hugh

Yesterday I decided to switch from VirginMedia to Vodafone as Vodafone (via CityFibre) was offering me £25 p.m. for 24 months 100bps Full Fibre broadband plus an Amazon Fire HD Tablet if I switched to them. Virgin was charging me £45.25 p.m. for an equivalent, perhaps slightly less consistent, service. Virgin told me they couldn't do better than £37.50 p.m. but this morning they phoned me and offered me £20.00 p.m. for 18 months plus a speed increase to 250bps. Apparently this is because I've been a customer for a long time (since before VirginMedia took over Telewest) but I suspect they decided that £20.00 p.m. is better than nothing. Although I don't get the tablet incentive now, it is still worth staying - for 18 months at least (this is for Broadband + landline phone; I don't have their TV service).

bumface

martin_hugh said:

Yesterday I decided to switch from VirginMedia to Vodafone as Vodafone (via CityFibre) 

was offering me £25 p.m. for 24 months 100bps Full Fibre

That's exactly what I'm planning to do.  Did you have Vodafone lined up with an installation date before you got the last gasp offer from Virgin Media?

hareng

martin_hugh said:

Yesterday I decided to switch from VirginMedia to Vodafone as Vodafone (via CityFibre) was offering me £25 p.m. for 24 months 100bps

You could have gone for one that offers exceptional customer service and 150meg for £21 p/m, 500meg £27 p/m called Octaplus.

They dont pay to advertise, so searches never list them. Shows up below.
https://cityfibre.com/

LouiseAH

martin_hugh said:

Yesterday I decided to switch from VirginMedia to Vodafone as Vodafone (via CityFibre) was offering me £25 p.m. for 24 months 100bps Full Fibre broadband plus an Amazon Fire HD Tablet if I switched to them. Virgin was charging me £45.25 p.m. for an equivalent, perhaps slightly less consistent, service. Virgin told me they couldn't do better than £37.50 p.m. but this morning they phoned me and offered me £20.00 p.m. for 18 months plus a speed increase to 250bps. Apparently this is because I've been a customer for a long time (since before VirginMedia took over Telewest) but I suspect they decided that £20.00 p.m. is better than nothing. Although I don't get the tablet incentive now, it is still worth staying - for 18 months at least (this is for Broadband + landline phone; I don't have their TV service).

Hi Martin, So Virgin Media offered you a 250bps broadband service and a phone line for £20.00 a month? 

Gillwh

quinwin said:

All the best broadband packages appear to be only for new broadband users?  I'm currently paying Virgin £86 a month, (which apparently has a discount of £27 applied until next November, when it will revert to £113 a month), yet Virgin appear to be able to offer new broadband users a similar package at around £35 a month! 

My virgin contract was due to rise from £24 to £51 a month from September 😳 after 3 hours of looking to change, I rang virgin & have secured the cost for another 18 months of £27 by adding on a landline - even though we won’t use one!!! Give them a call x

Travelmoons

Onestream charging for router as a 'must have' add-on This meeds to be updated as does the annual cost... 

nuffznuff

I got a good deal from Virgin - see thread Haggling with Virgin Media