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Clarity card useless!
Tried to upgrade a seat on an airloine for more room. Using my clarity credit card to avoid the fees, transaction failed, phoned provider said it's due to the website not updated security or something. Used my debit card and it worked - but have to pay the transaction fee now! Worried now is the card even going to work…
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Tax Returned.co.uk (or not)
I used tax returned.co.uk a few years ago. Last year HMRC said that i had a refund but i never received it. I chased tax returned and they were pretty evasive and wouldnt answer direct questions. I left it thinking it would all come out in the wash. Today i spoke to HMRC about something else and also enquired about my…
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Buuks membership scam
From a Danish Government Website: Bukks.co.ukDirectors / OfficersFire ApS, stiftere, 14 Jan 2021-Kassia Rudzka Kaasgaard Andersen, reel ejer, 14 Jan 2021-Morten Schultz Sakariassen, reel ejer, 14 Jan 2021-Rasmus Kaasgaard Kjær Andersen, direktØr, 14 Jan 2021-Sakariassen Holding ApS, stiftere, 14 Jan 2021-GL UK ApSCVR…
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Council Being Unhelpful
We're in a relatively middle class area where most properties are houses, pavements fairly narrow, roads/pavements kept clean but a fair amount of potholes. A month ago, an extra recycling large bin materialised outside my house, on the pavement. I thought one of the neighbours must be away on hols. It's still there. It's…
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SSE vent
It’s rare for me to name and shame a company but I am now at the point where there is nothing else I can do with this company. I switched to SSE in February and trying to keep this short, they have completely messed up my account, the main issue is that they have my start meter readings and current meter readings wrong…
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Clarks sold me used shoes
I used to work for clarks and know they do children's fitting. My 1 year old has only just started walking but still unsteady so I never let her walk outside. I bought a pair of shoes without inspecting them as I trusted them to give me a new pair. The man took it to the till and then tells me its £44 which was a shock for…
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Igloo energy money
I keep getting text calls from a company called something like BS.... (appropriate) demanding that I call them back on a very expensive phone line, in order to pay a mysterious amount of money that they say I owed Igloo when they went bankrupt. Looking up the number on "Who Called Me" suggests it is some scam by people who…
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Scammers posing as Virginmedia
I have some shaky info here as the person this happened to is understandably very upset so I can only offer the details I have been given over a flustered phone call. This morning my relative received a landline call from 'Virginmedia' alerting her to criminal activity in her area concerning internet routers. She was very…
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Beware Miele! Poor customer service, poor quality and exorbitant cost of parts.
I purchased a Miele dishwasher in November 2019. I chose this brand as it is supposed to offer quality and longevity. The dishwasher stopped working and the Miele approved engineer has diagnosed a blown circuit board - with scorch marks. No obvious reason for this and he advised not to replace as he felt that there is an…
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Garden Hose Uk
Hi, Can anyone advise on next steps please, if there are any? I bought an expanding hose from a site called Garden Hose Uk, bought the largest size they had and it burst on first use. As they had advertised they are the number one seller, had 22 pages of 4/5 star reviews, offered a years guarantee and allegedly reply to…
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Mountain warehouse
Is anyone else having problems getting goods from Mountain Warehouse recently? They have lots of offers and promotions on at the moment but are they actually delivering? I initially ordered a jacket on 6th April but that order was cancelled by the warehouse without telling me or issuing a refund. Got a refund when I…
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Morrisons e-Voucher not accepted
Had an email from Morrisons on 28th April offering £15 off a £60 spend on online orders placed up to 3rd May for delivery at the latest by 4th May. I had a delivery booked for tomorrow, 3rd May which I edited this morning. Tried to input the voucher code but it said it was no longer valid. Rang them and they said that they…
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Are Amazon returns taking longer now?
I've returned two items in the last month. The first was while I was on holiday and didn't have access to a printer easily. So I needed the 'print in store' option. That used to be really easy at Hermes parcelshops. This time, that wasn't listed as an option for parcelshops and I had to take it 5 miles to the local Royal…
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Ideal World - do NOT phone their customer service, I stupidly did...
I got a voicemail from the TV shopping channel 'Ideal World' asking me to call them back re an issue I was having with them, Stupidly, I called the number, and just discovered that my 5 minute call cost me £5! Yes, I'm an idiot, I normally check 'odd' numbers for the charges, but because this issue was dragging on for…
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Groupon - Antivirus Purchase
Hi I bought software from Groupon in February 2022 and was advised that the voucher code provided had already been activated a month earlier. Groupon advised to go to the merchant. The merchant advised me that it had been activated and being used from a totally different email i.e. NOT mine and the issue needs to be…
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Check Check Check your estimated energy bill
Naughty naughty e.on. I gave them a reading in March, they estimated at the end of the month and have an actual reading now. Seems their estimation algorithm has suggested that I used NOTHING in March when prices were cheaper and EVERYTHING in April when the new charges are in place that are double. Just worth checking - I…
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Annoying spam email titles
I keep receiving spam emails titled "Congratulations, you've been chosen"; well, I haven't chosen you, so clear off!The other ones which frequently appear are "This is your last chance to ..."; great, so does than mean you're going to stop sending them then?Of course, I have junk rules, so they're wasted on me anyway.
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Praise for DVLA
Upcoming 70th birthdayApplied for new driving licence 6th January, new licence arrived on the 8th Made sure I used the official DVLA website Top marks
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Trust Pilot reviews.
Do not trust them. I left a bad review - about parcelcompare who I had a diabolically terrible experience with - and parcelcompare had it removed! No sh*t! Then I learned that trust pilot gets their money from the clients - and the clients can get reviews removed anytime they like! Do not trust this review platform.
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Homeprotect Insurance
I was trying to contact Homeprotect in order to decline their kind offer to automatically renew my home insurance when I noticed an old post on your site about other customers experience of dramatic price increases year on year. I realise that insurance companies tend to use automatic renewal of policies to their advantage…
