Praise, vent & warnings

I went to my local Sainsburys yesterday knowing they had a coinstar machine for depositing your small change to get a voucher redeemed against your shopping. I knew there'd be a charge - but I was ok with that as it converted my heavy pocket of change into money off my shopping. I popped the coins in, and a voucher was…

A member of the family has a business overdraft review soon and if it's not attended then the overdraft facility will be removed and they'll want the whole amount back, but the overdraft is needed. My family member cannot partake in the review as they are currently in critical care. I spoke to the bank and asked if they…

Just a quick cautionary tale. Apple offer a trade-in if you buy direct from them. You pay in full for the new phone and you tick a box to say that you want to trade in your old one. You give details and they give you a value, which they say they will honour, as long as the phone is indeed in the condition you described…

Hi guys, is this scam call familiar? I've googled as my anxiety is on overdrive but can't see it mentioned. Had call on landlines which is rarely used, automated message saying that this is security call, 2 suspicious transactions on your card this morning for 7k and 2k, press 1 to confirm or 2 to speak to operator" of…

I need to get my mothers PAYE coding amended as she now qualifies for blind persons allowance. She doesn’t have a personal tax account, not meeting any of the requirements needed to register (no passport, drivers licence etc etc) so it seems the only means of contact is by ‘phone. Called once, listened to all the spiel,…

Had a Smart Meter fitted nearly 3 months ago. It's never worked. Spent the whole time since them trying to contact Scottish Power to resolve it. Here's how that works: Livechat: is just a bot that gives links to FAQs, none of which are related to Smart Meters Twitter help: Tells you to DM them name, address, postcode, DOB…

This thread is specifically to discuss the content of the article 30 ways to stop scams To discuss or ask a question just click 'reply'. Thanks!

I'm the Treasurer of an unincorporated association that was founded, with no capital whatsoever, in 1915... 106 years ago. Members fully understand the importance of anti-money-laundering legislation, and we have no reason not to comply as far as is possible. But HSBC Bank UK required us to complete a "Know Your Customer"…

I was thinking of getting a sodastream as we have a chilled water machine and I don't like lugging large bottles of fizzy water from the supermarket, so I want to be able to carbonate my chilled/filtered water. I was thinking that apart from the C02 canister, the unit is basically a plastic shell with a small metal…

So I parked in a Newcastle City council car park on Tuesday 7th Feb 23 You can only pay now by app or by tapping your debit card no longer takes cash you then tap out when you leave Your parking charge is confirmed on leaving in my case £8.12 upon checking my bank account I find I have been charged £17.89 the council…

I usually get an incoming phone call at least once a day on my Virgin Media landline, I never make outgoing calls on it. After a week without any calls I was beginning to think that the telemarketers had finally given up when my mobile rings and my wife is screaming at me as to why I am not answering the phone, she was…

Hi All. I need some urgent advice please. I have a family that continue to throw rubbish over into my garden, they have even seen we in my garden and still thrown it over. They terrorise me daily with this and loud music, cars driving on the pavement the list goes on. I have spoken to the council and they wrote to them but…

I received the below message (copied directly from the email) on Wed 01/02/2023 from Mr. Gabriel Frimpong <mr.ga1960@hotmail.com> It's clearly phishing and I have reported it to Microsoft (as it was sent to one of my outlook/hotmail accounts) as well as the FCA and NCSC. I shall of course not be responding to this and have…

Bought a small set of micro-bauble lights before Christmas which we’ve still got draped along the fireplace but which are eating up the batteries, far quicker than I’d have anticipated. Emailed the company and after setting in a few photos of product and label, have been promised a replacement set within the next few days.…

When buying form Amazon, one of the best bits is if there is something wrong with that you have orded, its easy to return and get your money back. I recenlty bought a Tablet from Amazon Warehouse, when it arrived it was missing parts and I also noticed it was cheaper to Buy new from amazon that the price i had paid 2nd…

I Have just completed a survey from British Gas. Just the usual survey type questions, except the final question: Would you be prepared to pay more to a company with good customer service? I don't think I need to comment.

I recently bought a laptop online from curry’s , the same day I saw the same item for less. So I followed the price match link on their website , I got through to an agent on the online chat , explained and gave the relevant info , the website where I had seen the it3m cheaper - the agent confirmed they would match the…

Requested quote from sky broadband only gave my address and name. I didn't take up with them after a long ordeal. Then I got a text message using my first name and requesting other stuff. How did they get my mobile. Really worried OAP Thanks everyone 

just tried to do a price match with Currys and another online retailer on a £2k purchase. Was rejected as the other retailer offers "Exclusive discounts" (whatever that means). Currys are clearly promoting the impression that they are offering the lowest prices when they are clearly not. In this case the same item is 10%…

Passport expires in March, no immediate plans to travel so thought I’d renew it now, in light of some of the horror stories you hear. Sent it off last Tuesday, couple of emails detailing progress, text this morning saying it will be delivered today 👍 So well done PO