Coinstar Machines in Sainsburys - Vent/Warning
I went to my local Sainsburys yesterday knowing they had a coinstar machine for depositing your small change to get a voucher redeemed against your shopping. I knew there'd be a charge - but I was ok with that as it converted my heavy pocket of change into money off my shopping. I popped the coins in, and a voucher was duly printed with a total of £12.97 on it - with the message that I could redeem it at any checkout off my shopping bill.
Went off did my shop, got to the till, and the cashier said 'Oh sorry we can't deduct that from your shopping - you can only take it to customer service and they'll give you the cash back'. This of course meant that with a voucher for £12.97 I was going to walk out with a chunk of change in my pocket that I'd just paid a fee to convert into a voucher off my shopping. The customer service lady sympathised but said she couldn't help. I then came home and emailed Sainsburys to say how annoyed I was at going into the branch, changing my coins, getting charged (which would have been fine if the voucher had worked as it should) and then ended up coming back out with a pocketful of change. They seemed very nonchalant in their reply with a very generic response. So I'll be emptying my nectar card and going off to A N Other supermarket in future.
Sometimes it's the little things that matter.
An ex-bankrupt on a journey of recovery. Feel free to send me a DM reference credit building credit cards from the usual suspects Happy to help others going through what I've been through!
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