Praise, vent & warnings

Please keep in mind the MSE Forum rules, notably that: * We cannot accept active calls to boycott organisations. * If a post is reported to the Forum Team as being defamatory, we’ll follow a legal process set out in Section 5 of the Defamation Act 2013. 📢 Here are some threads from this board which you might useful: *…

Why does mse continue to promote this scam of "Two pairs for £14"? It used to work fine a few years back but now they insist you can't have basic lenses and try to force you to have higher packages. They dropped from gold to silver when I forced an argument with them. Has anyone managed to get 2 pairs for £14 in the last…

It's that time of year when the fake sales happen. Looking at some Pixel Buds Pro 2. Were £99 last month, now on "sale" at £149. Obviously a complete rip off, 50% price hike, £50 for nothing. Amazon's price history strangely doesn't show the £99 price anymore. It was there for a couple of weeks. Their AI lies to you if you…

Five hours of trying to upgrade an EE PAYG account to a monthly contract. In the end I gave up. For a start, the website on desktop doesn't work. Some pages say 'Service unavailable', others (including, worryingly, the payment details) call me "Mr PREPAY PREPAY' instead of my actual name in my profile. It sends you…

HI just to clarifi, OLYNDRA LONDON Potentialy does not exist. Forget the 30 day money back guarntee. All payments are sent to MYREX STORE 28/55 Elisabeth Street South Perrth WA 6151. All products come from 4th Floor Guangfuling Smart Technology Innovation Park Xinboo 3rd Street Dalang Town Dangguan City Guangdong Province…

I ordered a pair of night-driving glasses from this firm on 21st of October. No sign of them arriving. I always take a screenshot of any order so tried their website - suspended! Looked up the transaction on my Nationwide site and got a phone number. No surprise - call failed. I rarely buy from Facebook ads, but this time…

I know that forum users are not allowed to advise others to avoid using certain businesses so all I will say is that in the past, I've used Twootz many times to purchase wild bird food and although they were sometimes a bit slow in sending out goods, their customer service people always replied to any communications sent…

I ordered a DEWALT 60V MAX cordless lawn edger from Amazon.com on 31 August 2026 for delivery to the UK. The original promised delivery date was 10 September. The timeline so far: • 10 September — promised delivery missed • 15 September — Amazon promised expedited delivery within one week • 6 October — revised dispatch…

lastminute.joke Needed to vent, so here goes. Part of this is my own fault, and I’ll say so before anyone else does. I booked a flight and accommodation package through Booking.com. Turns out it was actually sold by lastminute.com, which I only found out when lastminute.com sent me a confirmation email. Because travel…

MoneySaver Richard secured a £2,055 refund from cashback site Complete Savings after reading our warning about its misleading 'click to claim' ads. And Richard's not the only one, as we continue to see similar successes rolling in following our initial investigation… Read the full story:…

About a month ago I noticed a suspicious transaction (among many) on my bank statement. To my chagrin I was told by my local bank branch that I (along with hundreds of other consumers) had been caught in the Complete Savings web. I'd honestly never heard of this company and had to ring their helpline to discover the source…

There is a famous Latin quote: "Quis custodiet ipsos custodes?" - which translates as "Who is guarding the guards themselves?"Or to put in this particular context - who is reviewing the reviewers?Most of the posts in this forum about TrustPilot seem to raise questions about whether TrustPilot is pressured or influenced by…

I sent an Email to Mitchell and Butler Guest Services nearly a week ago about a query and have not received an acknowledgement or response. I have tried phoning the number listed but none of the options will allow me to speak to a member of the Guest services member of staff. Is there an alternative phone number that will…

Has anyone had any dealings with NAC (Domestic Appliance Repairs)? I booked a repair for my fridge freezer through their website on 27th October and the engineer was due to come today. He hasnt turned up or made contact despite leaving messages on his voicemail . There is no phone to call NAC and they only communicate…

I have just noticed that my husband has been charged £18 per month by complete savings since March 2026. I have cancelled the payments and contacted them to ask for a full refund. They have replied refusing to do so and stating my husband signed voluntarily. He has no recollection of doing this but he must have??? s there…

Bought a new dishwasher last November and became a 5-star AO member to get a better price. We paid using finance (interest free), and set up theaDirect Debit to pay the fixed amount each month (around £60). Just checked my statements and since November I've been charged between 92p and 51p a month interest, and since…

For many members this 'offer' is a con. It available only at manned petrol stations, not at pay at pump operations. It is redeemed by presenting the receipt at the kiosk to a real person. We have a brand new Tesco here in Harrogate with pay at pump the only option, no kiosk, entirely unmanned. Staff in store can't help and…

I stupidly send them my phone after reading a few good reviews about this website. They offered decent quote to buy my phone, I even avoided the higher quotes with bad reviews. Anyway short story is they ghosted me since I send my phone in, their phone line just rings out with no answer. Emailed them with no reply. I just…

Hello I was wondering if anyone knows why the prices when you shop with Morrisons Now are more expensive than buying from the physical shop yourself Some things are only pennies dearer but some other things are like £2 dearer Also, if u go into the store say Nescafé 300g jar is £6 on offer from the normal £9 or something…

I ordered a jumper 26.09.26. Instock, delivery 3 days. They later advised by e mail awaiting stock. I e mailed requesting cancellation twice, no response. I have raised a dispute with my card provider. Please be aware: Westbury Menswear trade under other names, e.g. Auremont & Co. See here Facebook

There is an easy SCAM that buyers can exploit to gain the product and get a refund. All they have to do is claim the item is damaged. Vinted wont bother investigating properly and will just refund the buyer. The buyer doesn't have to send the item back. Vinted will claim the item isn't packaged correctly although when…