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Praise, Vent & Warnings sticky
Please keep in mind the MSE Forum rules, notably that: * We cannot accept active calls to boycott organisations. * If a post is reported to the Forum Team as being defamatory, we’ll follow a legal process set out in Section 5 of the Defamation Act 2013. 📢 Here are some threads from this board which you might useful: *…
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I'm not buying another Samsung product
I ordered a part for my Samsung TV from the Samsung store at Westfield (London) on June 7th; they don't stock it in-store so it had to be delivered to my address with an ETA of June 10th. It didn't arrive, so I called Samsung on June 14th and found out that the courier company (DPD) failed to deliver it and it was returned…
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Fraudsters get away with it, because no-one actually does anything.
Last month using Gumtree I offered to by a second hand phone - a Samsung Z Fold 5 - off a seller in Taplow, I live in Stoke-on-Trent, some distance away. I offered the £300 he wanted and he agreed, I also asked for the phone to be sent next day delivery to which he agreed. Then I made my mistake. From the conversation…
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Severn Trent Water
No doubt other water companies could be substituted. I have received numerous e-mails from Severn Trent warning of a water shortage, higher consumption (not me!) and the need to save water. A house two doors away have an external water meter installed under a pavement cover. For the past week it's been leaking and is…
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Dream Door kitchens -should you avoid this franchise?
This is a UK franchise, and it is not unusual for the franchisee to struggle to stay afloat with licence fees and other overhead costs. Effectively, the franchisee takes all the risks of the business. My experience was a poor one. Whilst the product is of good quality, it is relatively expensive. The franchisee contracts a…
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Ringo Parking scam
Apparently this is quite common, where you get a text supposedly from RingGo, saying something like there has been error with your payment/you owe money, and there is a link to a dodgy website. The worrying bit is that I received a text like this, less than 30 mins after parking in a car park where you can pay by RingGo.…
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Am I safe?
Hi, hope someone can help. I emailed a copy of an invoice to a wrong address in error. The email was received as it appeared as sent in my sent folder. The invoice showed my name and address, email address, telephone number and my online auction paddle number. Do you think I’ve compromised myself and what should I do…
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Domestic Appliance Repair
Has anyone had any dealings with NAC (Domestic Appliance Repairs)? I booked a repair for my fridge freezer through their website on 27th October and the engineer was due to come today. He hasnt turned up or made contact despite leaving messages on his voicemail . There is no phone to call NAC and they only communicate…
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SCAM! Stay Safe Book for schools
Just had a call to my business phone from a woman called Sam, claiming that she spoke to me in October about a books for schools campaign that has now closed and asked which school I would like to choose for the books to go to. I assume that she would then ask for money or something, but I hung up and clocked the number.…
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Royal Fail
Yet another huge failure with the Royal Mail website. Following the EU's anti-business ruling that massively increases customs duty and fees for items being shipped to EU countries, the Royal Mail now gives the option on their site to pay the customs duty as the sender, or opt for the recipient to pay. Yet when you choose…
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Ur.co.uk
I stupidly send them my phone after reading a few good reviews about this website. They offered decent quote to buy my phone, I even avoided the higher quotes with bad reviews. Anyway short story is they ghosted me since I send my phone in, their phone line just rings out with no answer. Emailed them with no reply. I just…
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ID Hurdles
I cannot be the only person trying to assist an older parent. If someone doesn't have a passport or driving license to get through the usual ID checks and they then provide additional accepted information to a company why oh why does that company ( a financial one) insist on making it so hard every single time they try to…
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Being a reliable driver gets you punished
Quite simply, I think it is disgusting that your car insurance price can go down for several years and then all of a sudden jumps back up again even when you have NEVER CLAIMED once in your entire life. I'm not just talking about renewal; you go on to the comparison sites YoY and random overinflated figures pop up. I don't…
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It's Payday Emails
Just having a moan, but does anyone else get annoyed by emails from companies (typically towards the end of the month) that start with "It's Payday!…" then try to persuade you to buy one of their products? Seems very presumptuous and condescending IMO for at least a couple of reasons: a) That you are in receipt of a…
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VENT: Reviews from stupid people
What is it with people being idiots? I was looking for an item on Amazon yesterday - a toilet seat, since the powers that be decided to take all the hardware stores from our area & replace them with bakeries & vape shops. I was scrolling through the images & one review was a 1 star with the lid being smashed to bits. I'd…
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Ryobi - impossible to register warranties!
I bought a Ryobi lawnmower with included battery and charger and a separate battery and charger. I had photos of all the information plates with serial numbers, model numbers etc on plus screenshots of orders and invoices. However, any combination of letters and numbers required, eg serial number, kept getting met with…
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Scottish Power Saver Slots
New to the Forum but hopefully this will help others. I got caught out! Scottish power advertise customers there are saver slots where for 8 1hour saver slots you get discounted electricity. Rates can be either 20% or 50% depending on when you chose. However buried well down in the small print it does state that it only…
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Trustpilot
Been following Trustpilots rise for what feels like a decade not sure if they've been around even that long, have heard them interviewed on BBC consumer programmes a couple of times of the years(You & Your) & maybe 5 live aswell, was good to hear of them and they seemed to work really hard to be accounting for themselves &…
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Power Utilities awash with funds
In the good old days, I would pay an amount of money that over the course of a year would more or less cover the years gas and electric bills. Back then, you'd build a credit in the summer and go into debit in the winter. I've found in recent years, that my providers (yeah I've switched once in a while), like to ensure my…
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trueCall - bust or scam?
My elderly mother has recently started receiving scam calls again and someone mentioned a call blocker called trueCall. It seems that these units are for sale on Amazon for well over £100 which seems excessive, and have also featured on here: However, digging further it seems that the trueCall company has stopped…
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WARNING - Tesco Marketplace 😕
We have been receiving online groceries from Tesco for years, and usually they're OK. Suddenly they have introduced a lot of "marketplace" sellers, but they haven't made it clear that these work quite differently. When you place an order for grocery items, you can check out, change your mind, and check out again, so long…
