Praise, vent & warnings

A place to share your experiences as a consumer with other MoneySavers.

Praise, Vent & Warnings sticky
Please keep in mind the MSE Forum rules, notably that: * We cannot accept active calls to boycott organisations. * If a post is reported to the Forum Team as being defamatory, we’ll follow a legal process set out in Section 5 of the Defamation Act 2013. 📢 Here are some threads from this board which you might useful: *…
Halfords Autocentre - AVOID THEM AT ANY COST
When I purchased my dear little car that I love and cherish, it was 3 years old already and of course the manufacturer guarantee expired already. So I asked and paid for an extended warranty - only one was available at the dealership with Autoprotect -, so my car would be covered for the lease period. Sounds perfect,…
Beware - People's Postcode Lottery!
Since subscribing to this in summer of last year, I have won the princely sum of £4 (twice winning £2). However, I have yet to ever receive either payment which I was told by e-mail would be paid into my bank within 28 days(the sub is paid by direct debit). I finally phoned today to ask what was going on and was told that…
Cheap stamps website - looks like a scam
Had The Royal Mail Shop pop up in my Facebook feed advertising incredibly cheap first and second class stamps. There were typos in the advert, but the website looks convincing if you're not paying attention. I'm sure this is a scam, I've reported it to facebook https://www.theroyalmail.shop/products/1stand2ndclassstamps
quidco rubbish!
Fed up with Quidco , - once again they've refused a cashback for home insurance. Topcashack are always fine, so bye,bye quidco, it was good while it lasted!!!
Parcel misdelivered at my home - can't get out to poss address
A parcel was found this morning dumped on my doorstep by Evri (used to be Hermes) - and there is no answer when I tried to phone them - I have no idea when it arrived as I didn't open my front door yesterday, but no knock was heard at any point. The parcel was not addressed to me, but the postcode was correct and the road,…
Renewing virgin media contract
Hi It's that time of year to renew the contract with Virgin Media . There have been significant increases which has displeased me . So ... anyone else who needs to renew their contract - this is what to do . DO NOT WAIT FOR AN AUTOMATIC RENEW OF CONTRACT ! Take time out to contact the company either by telephone or by chat…
Amazon Black Friday Price Difference Refund Scam
On the 17th November Amazon had a banner on their UK site saying that if you purchased a Black Friday advertised deal between the 17th November and 27th November that they would refund the difference if the price dropped before 4th December. This was also advertised via HotUKDeals. I purchased a Cosori air fryer from…
Facebook busy today...with Martin Lewis scams
On my page on Facebook..6.or 7...every few posts...Martin Lewis investment scam...reported them... probably trying to cash in on autumn statement
Brown bin was swallowed by the bin truck and the council don't want to know
On 4 April our wheely bin somehow fell in to the waste truck when they came round emptying the bins. Fortunately I was at home and spoke to the bin men who said they would report it and we would get a new bin, but since then nothing has happened. So I reported this on the council website and they replied saying it had not…
Emma mattress delays - ASA warnings CMA and Which? magazine
Greetings to all! I trust you're doing fine. I wanted to inform you that I've made the decision to cancel my order with Emma. I patiently waited for nearly three months for the "next-gen" mattress, but upon its arrival, I was disappointed to find that it bore no resemblance to the image displayed on the Emma website.…
Jakemans throat sweets
I have used Jakemans for the last few years to help with a sore throat They have reduced the size of their packets from 100g to 73g and have virtually doubled the price as well I am now looking elswhere for sore throat relief !!
Electrician overcharge?
Hi, I am looking for some friendly advice regarding an invoice I have received from an electrician. It seems like a lot of money to me. I'd be really grateful to hear what others think. So this is the work he is charging me for as itemised (but not individually priced) by him: Supply and fit 2 new spotlights Supply and…
Watch out for Dyson offers!
I went on to the official Dyson website yesterday following an email offering a Dyson V11 Total Clean for £309, reduced from £499. An amazing deal. However when I got to checkout it was back at £499. Following a long discussion with Dyson the bottom line is just because something is offered at a price it doesn't mean that…
High income child benefit charge.
Hi, people keep saying the inheritance tax is the most hated in the UK although few are affected by it. What I can’t stand and want to no is, if/when the high income child benefit charge working out will change. How is it fair that with me earning over 60k and my wife 13k (£73k total) I have to pay the full amount back…
Booking .com Hack
I have a hotel booked in December, Hampton by Hilton through Booking.com. On the 21st of November I received an email from Hampton by Hilton through the Booking.com portal stating my booking could be cancelled because of an error during the verification process. I am always suspicious of emails like this. So went to my…
thankyou kenwood
My k-mix stand mixer started to sound 'wrong' two years into warranty.Kenwood customer services very helpful on phone,suggested it went to their service department to be looked at but to allow 28 working days.Collection from home was arranged,all very efficient.and I was very happy to get a message a week later to say it…
DVLA Medical Group
Anyone out there had to deal with the DVLA medical group? I have been waiting 12 weeks now for them to consider a driving assessment. I ring them every three weeks, but no update available and they can't give timescales. Just wondered if anyone has experience of the timescales I should expect. Thanks in advance.
Unreasonable demand for ££
Got my monthly bill from Eon on Saturday who after the last DD confirmed I'm in debt of about £320. This is not a surprise and not a problem to me. Today I have had another email from Eon saying I need to pay £770 in the next 2 weeks to bring my account up to date. This will leave the account in significant credit which I…
Amazon Prime Video
getting annoyed with most of the displayed "recommendations" being either paid or free-ad or something else. I guess it's to cover up that Amazon aren't actually providing much content themselves vent over
AmEx rant
For years I've been a big supporter of AmEx and felt they offered good products backed by great service. In the last few years the products have been devalued and the service has slipped a little but still remained above the competition. Yesterday I had grounds for complaint, spoke to multiple different people who gave me…

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Have yourself a MoneySaving Christmas… starting with the best way to bag a cheap, sustainable Christmas jumper from only £3
Jumpers are for life, not just for Christmas, but most of us only wear our most garish festive get-up for one or two days a year, and then feel pressure to buy a new one the following year. That's neither sustainable nor MoneySaving, so what can we do about it? I have a few ideas...
More Than to stop selling car insurance policies – here's what it means for your cover
More Than car insurance customers on auto-renewal should look out for a letter explaining they'll be switched to Swinton Insurance, after More Than announced it was pulling out of the market. If you want to opt out of the switch, you'll need to do this before the end of your current policy – or risk having to pay a cancellation fee of up to £50.
more than car insurance swinton
More Than car insurance customers on auto-renewal should look out for a letter explaining they'll be switched to Swinton Insurance, after More Than announced it was pulling out of the market. If you want to opt out of the switch, you'll need to do this before the end of your current policy – or risk having to pay a cancellation fee of up to £50.
New scam ad protection measures to be introduced by Facebook, Google and more – changes Martin Lewis has long called for
New scam ad protection measures, such as two-click reporting and verification for advertisers, are to be introduced by major tech firms, including Amazon, Facebook and more.
Bank of Scotland, Halifax and Lloyds to close 276 branches in 2023/24 – here's the full list, plus alternatives
Bank of Scotland, Halifax and Lloyds, which are all part of the Lloyds Banking Group, will shut at least 276 of their bank branches in 2023 and 2024 after Lloyds announced a further 45 closures today (Wednesday 29 November).
'Unpredictable' broadband and mobile price hikes should be banned, say Which? and Citizens Advice
Broadband and mobile firms should be banned from hitting their customers with unpredictable mid-contract price hikes, consumer group Which? and charity Citizens Advice have said.
Martin Lewis: Do you have a Power of Attorney? It’s crucial protection – not just for the elderly – and more important than a will
Do you have a Power of Attorney? MoneySavingExpert.com founder Martin Lewis explains how this crucial protection works, why it's more important than a will, and how to get one in the latest episode of ITV's The Martin Lewis Money Show Live.
Second cost of living payment paid to millions – here's who qualifies and what to do if you haven't got yours
More than eight million households on certain benefits and Tax Credits have now received the second third of their £900 cost of living payment.
50+ beauty dupes for big brands including Elemis, Charlotte Tilbury, and Fenty
At MSE, we’ve challenged you to ‘downshift’ your grocery shop for years (check our Downshifting Guide ), but you can also save on make-up and beauty products by downshifting from brands to much cheaper ‘dupes’ – lookalike products, where often even the packaging is similar to the expensive brand.

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