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Praise, Vent & Warnings sticky
Please keep in mind the MSE Forum rules, notably that: * We cannot accept active calls to boycott organisations. * If a post is reported to the Forum Team as being defamatory, we’ll follow a legal process set out in Section 5 of the Defamation Act 2013. 📢 Here are some threads from this board which you might useful: *…
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Mercedes Sheffield
12 plate Mercedes went into a local garage for an annoying noise , turns out it’s a badly rusted rear subframe. Contacted the Sheffield branch and took it in a few days later . They had it approximately a week and the whole thing was replaced without any cost to us . very quick and professional
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Burger King Make it a large £1??
Burger King Make it a large £1?? BK haven't a clue what they're doing On the menu board in your local BK at the bottom it says, underneath the whoooooole menu. MAKE IT A LARGE £1 So I ask for Melt King Box £4.99. Can I make it a large £1?She says £6.30???So I ask her why the extra 30pShe says it's because large comes with…
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IG WhatsApp chat service
I messaged them at 10am yesterday with a generic question about their T's and C's on their new 8.5% deal. An agent replied at 6:18 this morning asking for my account details, address etc and then closed the chat six minutes later because I didn't reply (because I was asleep!)
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JustGiving - disguised fees
A friend died recently and the family has set up a JustGiving page. I went to donate and found it very difficult to opt out of a 'voluntary' platform fee 15% donation to JustGiving. In my hunt to resolve this, this article made interesting reading - highlighting how much JustGivings profits have increased since moving to…
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CICA Nightmare
I’m honestly at my wits’ end with CICA right now. My claim has been ongoing for about a year, and they just keep asking for more and more doctors' notes and records — it feels never-ending. I’ve got a deadline to send them more paperwork by 23rd March, but I’m still trying to chase my doctor to get hold of it. Meanwhile,…
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Free M&S Afternoon Tea Hamper Scam
I recently (foolishly) responded to an email purporting to be a survey with an M&S Afternoon Tea Hamper as a free reward. On completion of the survey I was asked to pay £1.00 for postage. My debit card was charged £1.00. No hamper arrived. Then a few days later they charged £53 to my card. Fortunately this payment was…
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Anti-Money Laundering Scam
Hi All, Recently I have fallen victim to a scam involving my past dealings with a dodgy forex broker. In late 2024 I was contacted by a gentleman who claimed he could help me recover the money I lost from this broker. Over many weeks of communication he had showed me documents which led me to believe my investments into…
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Honey Legal
A big word of warning about this brand. They have three actual operating companies with whom you might actually contract with, none called Honey Legal. Two are unregulated, a third merely by the Council for Licensed Conveyancers, not the FCA or any probate or will writing authorities. A MASSSIVE red flag to me. Good luck…
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"Complete savings"...scam??
I recently went online to book some airport parking. Somehow, during the process I managed to "sign up" to Completesavings??? Not sure how this happened, as at no time was I advised of an ongoing monthly fee. Luckily I got a message from my bank telling me I had signed up for this. I managed to log in to my "account" and…
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CICA definition ambiguity
Hello Folks, I hope this may be an appropriate sub forum! Essentially I have a CICA claim after an assault. They've made an offer but I'm a little unclear on the definition l/scope of one of the tariffs. Basically I had 4 facial fractures. Two in the nose, one in the eye socket and one on the cheek bone. Apparently they…
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Venting - since smart meter installed
I have no questions so more venting as I have no ides what is going on. "Smart" meter installed March both gas and electric (British Gas) - old was on prepayment meter, requested credit meter. No clue how I was paying at first, it wasn't commissioned properly and nothing was set-up. Early April - enginner, miscommunicaiton…
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Venting - ripped off but it was my own fault...
Feel really annoyed with myself because I consider myself really savvy when it comes to buying stuff online as have been doing so since 1998 and never once had a problem! Anyway, my dad, who is almost 90 wanted a pair of driving glasses which reduce glare from new, powerful headlights. He sent me an email with a link to a…
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Rejecting vehicle Santander
Hi there Will try to make this is short as I can, which will still be lengthy, sorry. Purchased a car from Parks. Financed with Santander. Within 6 months the car warning systems were going off whilst driving - errors to air bag/ handbrake/power steering. The steering wheel would lock up WHILST DRIVING and all the…
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Heatable - great experience!
I know most people only post when they are unhappy but in my quest for a new boiler I looked at loads of reviews so figure a bit of praise here won't hurt! Needed quite a complicated boiler upgrade, Heatable's (very simple) online systems gave me a very good quote - similar to Boxt and far far better than British Gas.…
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BEER52 - cancellation warning
Be aware if you apply for the special offer case as mentioned on this site/newsletter they make it very difficult to cancel subscription. It has to be done by phone and you get a hard seller at the other end of the line.
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Lottery
I tried to add my new card to account as other was expiring and was told to take funds out which I did I then added new card and then added £10 according to my bank account the £10 has come out but it’s not on my lottery app and keeps asking me to add funds
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Boots Online - Failed Verification Checks!!
Myself, family members, friends of mine and even work colleagues have been experiencing issues with placing orders on Boots Online. It doesn’t matter which payment method is used debit card, credit card or even trying to pay with Boots Points that have been earned! The result is still the same. An email saying that the…
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Shame on United Utilities Water
Hi ALL,....I filled in the form to see if I could get my water bill reduced as I am over 75, on Pension Credits, Housing Benefits and Attn Allowance...I waited 3wks for a reply only to be told that because I live in a Private Rented bungalow and NOT a Housing Assoc/Social Housing I am NOT entitled to it...I find this very…
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Social media "Customer Services" scam
A vent and a warning TL;DR: accounts that appear to be "Customer Services" replying to you when you vent to a company on social media may not be as they seem! And some things to watch out for with PayPal-like apps. I've been trying to squeeze a refund out of Three for a monthly payment they took when my account was already…
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'Free Wills Months' is just marketing for a paid service.
As pushed on here, I've tried every company that says they take part in this in my area, and all of them say they've reached 'capacity', but are happy to offer a paid service (£500+). This is 3 days since the scheme started this month. None are transparent on how much capacity they offered the scheme. As far as I can see,…