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Praise, Vent & Warnings sticky
Please keep in mind the MSE Forum rules, notably that: * We cannot accept active calls to boycott organisations. * If a post is reported to the Forum Team as being defamatory, we’ll follow a legal process set out in Section 5 of the Defamation Act 2013. 📢 Here are some threads from this board which you might useful: *…
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Choosing online retailers
My "go to" was always Amazon, as I'm a Prime member anyway and the delivery is free and quick. I thought they were always the cheapest for everything. However, my partner has now introduced me to Temu. I am amazed at how low the prices are compared to Amazon and Ebay. I know you have to be careful about some things not…
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Tesco Advert Torture
I've been watching quite a lot of ITVX recently and they have the SAME adverts at every commercial break including the Tesco Clubcard one (I've got the Power). Now I quite like the song but seeing the same advert at every commercial break (and there are quite a few in the ITVX series), is like torture. But what I find most…
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Meerkat Movies/Cineworld
Meerkat codes aren't working for on-line booking with Cineworld, been like that for a couple of weeks, just gives 'error' message. Though they're happy to accept the code IN the cinema for the freebie when you buy accompanying ticket/s. No explanation if this is permanent, don't know if it's the same if you try to use…
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First line financial cold call
Hi, not sure if this was a scam/phishing call, but I had Firstline financial cold call today. First question was ‘had I heard of Martin Lewis?’ And ‘had I seen the latest programme?’. They started asking about wills etc. I wasn’t sure so I ended call. Has anyone else had these type of call? Sorry if this is not the place…
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CICA Nightmare
I’m honestly at my wits’ end with CICA right now. My claim has been ongoing for about a year, and they just keep asking for more and more doctors' notes and records — it feels never-ending. I’ve got a deadline to send them more paperwork by 23rd March, but I’m still trying to chase my doctor to get hold of it. Meanwhile,…
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Shady Password Reset Behaviour from Amazon
Just had an e-mail from Amazon suggesting that my account has had unauthorised access. Now, my Amazon password was previously set to something long, completely unguessable and unbreakable by any current computing power, it is unique and not used anywhere else and I have only ever entered on my home malware-free computer.…
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Litter Scam ?
Not sure where else to ask this, so hope I have chosen the correct Forum. Last month I was moving out of my flat in Tottenham, with help from Dad and a friend. Some folks where hanging around watching, and at one point something destined for the van went missing ? Anyway, couple of days later, Mum receives prosecution…
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Winedrops
Has anyone else downloaded the Winedrops app on the premise that it cuts out the middleman and gets you good deals on wine? I did. WISH I HADN'T. Even though I didn't order anything I was charged a £119 'membership fee', which they seem to be refusing to refund. And the deals aren't even that good anyway - it's basically…
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Social media "Customer Services" scam
A vent and a warning TL;DR: accounts that appear to be "Customer Services" replying to you when you vent to a company on social media may not be as they seem! And some things to watch out for with PayPal-like apps. I've been trying to squeeze a refund out of Three for a monthly payment they took when my account was already…
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Free M&S Afternoon Tea Hamper Scam
I recently (foolishly) responded to an email purporting to be a survey with an M&S Afternoon Tea Hamper as a free reward. On completion of the survey I was asked to pay £1.00 for postage. My debit card was charged £1.00. No hamper arrived. Then a few days later they charged £53 to my card. Fortunately this payment was…
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Do not tick the remember your credit card when buying online
I would like to tell everyone about possible data breach and maybe how to avoid it. I had 2 of my credit card automatically locked because of suspicious activity. I have more than 2 credit/debit card and each card I use for certain type of spending (groceries, energy, DIY, etc). So it was easy for me to find where someone…
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John Lewis
Have problem getting through to customer complaints, any secret or hidden numbets?
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Independent Newspaper - Subscription refund
I subscribed to The Independent Premium on 29/11/2024 for a trial offer of £1 for 6 months and then £99 annually. Stupidly, I noted in my diary to cancel on the 30th May, I have just received notification from PayPal of a payment of £99.00 to the Independent. I have just challenged this and tried to get my money back,…
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Lidl Plus... bye, bye.
I've never been a great fan of Lidl Plus (at least when compared to Sainsbury's/Nectar offers). And twice in the last four months their %$&^ IT infrastructure was down, so the Lidl Plus card couldn't even be scanned (compare this with Sainsbury's where I had just one outage in more than two years). And scanning a receipt…
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Domestika - warning
I don't know if other people will be aware, but Domestika have been attracting a lot of very negative feedback on TrustPilot and it seems that there are about 12,000 people who - like me - signed up for a "free trial" of the "Plus" subscription only to be charged $100 or more a few weeks later for an annual subscription,…
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IG WhatsApp chat service
I messaged them at 10am yesterday with a generic question about their T's and C's on their new 8.5% deal. An agent replied at 6:18 this morning asking for my account details, address etc and then closed the chat six minutes later because I didn't reply (because I was asleep!)
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Burger King Make it a large £1??
Burger King Make it a large £1?? BK haven't a clue what they're doing On the menu board in your local BK at the bottom it says, underneath the whoooooole menu. MAKE IT A LARGE £1 So I ask for Melt King Box £4.99. Can I make it a large £1?She says £6.30???So I ask her why the extra 30pShe says it's because large comes with…
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Mercedes Sheffield
12 plate Mercedes went into a local garage for an annoying noise , turns out it’s a badly rusted rear subframe. Contacted the Sheffield branch and took it in a few days later . They had it approximately a week and the whole thing was replaced without any cost to us . very quick and professional
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JustGiving - disguised fees
A friend died recently and the family has set up a JustGiving page. I went to donate and found it very difficult to opt out of a 'voluntary' platform fee 15% donation to JustGiving. In my hunt to resolve this, this article made interesting reading - highlighting how much JustGivings profits have increased since moving to…
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Anti-Money Laundering Scam
Hi All, Recently I have fallen victim to a scam involving my past dealings with a dodgy forex broker. In late 2024 I was contacted by a gentleman who claimed he could help me recover the money I lost from this broker. Over many weeks of communication he had showed me documents which led me to believe my investments into…
