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Do Paypal Actually Read Their Own Rules ?
At the bottom of every Paypal e-mail they have the following How do I know this is not a Phishing email? Phishing emails tend to have generic greetings such as "Dear PayPal member". Emails from PayPal will always contain your full name. Find out more here. So why does the latest e-mail received, which went to my spam…
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Cook Skillz debit card scam
A few days ago, I saw a payment for Cook Skillz on my debit card. I thought it was a food truck where I bought lunch and forgot about it. Then it got worse. One day I woke up to dozens of fraudulent payment notifications on my phone. My bank blocked most of the payments, but some went through. I immediately froze my card…
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Praise for Octopus Energy
I received a surprise email from my energy provider today, Octopus Energy: "… As part of the Warm Home Discount Industry Initiative Scheme 2025/26, we’re providing you with £150.00 of additional support towards your energy account. …" The £150 had already been paid into my account yesterday. This is a lovely surprise, is…
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DVLA paper forms - seriously what is going on there (RANT)
Just had the misfortune to need a service from the DVLA - put a registration on retention between cars. Attempted to do it online and it reports I cannot. Here’s where it gets absolutely ridiculous and kafkaesque - I should download form V317, complete it in pen, send it and the V5C to them alongside a cheque or postal…
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SCAM! Stay Safe Book for schools
Just had a call to my business phone from a woman called Sam, claiming that she spoke to me in October about a books for schools campaign that has now closed and asked which school I would like to choose for the books to go to. I assume that she would then ask for money or something, but I hung up and clocked the number.…
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Sports Direct Customer Services Gone Missing
Hi, I've been Sorts Direct Customer for a couple of years and sometimes I need to return goods, I don't have a printer and cant use QR codes so I have previously completed the online returns form then contacted Customer Services who have arranged a collection and deducted the fee from my refund, this has worked fine until…
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RAC loyalty abused
Last year I inadvertantly left my RAC breakdown cover on auto renew and only discovered this when I noticed a huge £192 debit on my bank statement. This figure had gone up by over 80% in two years despite me having been a member for over 30 years. Having cancelled auto renew I was again aghast when this year’s renewal…
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Moonpig & Red Letter Days, Awful
Okay so I was gifted a £150 voucher for a one night stay with dinner for two for my birthday. I followed the link on the voucher to the Red Letter Days website and entered my voucher no. & PIN plus email and managed to get onto the RLD site, so far so good. So now I had a choice either continue with the above or chose a…
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Lost ! or stolen ? Parcels Royal Mail/Parcel Force
I have recently "lost" another parcel with Royal Mail both were 48 hour tracked parcels and both have 2 address labels on, both also had return address labels one on each side of the most recent parcel, when contacting Royal Mail customer service I was advised the parcel was lost and that I should make a claim, my concern…
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Hammonds Furniture
‘Having completed the fitting of bedroom furniture by a very competent installer, I discovered the headboard finish was not as expected. The headboard consists of 6 soft panels attached to a chipboard panel, which attaches to the wall via two brackets. Unfortunately, when viewed from the side the chipboard edge is clearly…
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Onestream Assured/Priority tech scheme
Hi Moneysavers! I just wanted to share my experience with Onestream today. I renewed a few months ago and had bills of odd amounts, took a good look through them and found that they had charged me for their 'Onestream Assured' scheme (£4.95/month) despite it being a two month free trial, and then they had added it back…
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Backmarket warning: only if you can be without your phone for 10-14 days
Hi folks. A quick warning for anyone considering buying a phone through BackMarket. I am self-employed; I rely on my phone for my business. For sustainability reasons I bought a phone through BackMarket in May last year (order no52040065) It now has a fault and the only option BackMarket is offering me is to post my phone…
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Rant EE
EE Customer Service was non-existent, rude and incapable of resolving my problem today. I see they have almost doubled any broadband bill and it includes range extenders. As I have problems with the internet connection at the back of my house, I phoned to request a range extender. 4 transfers of the call, repeating the…
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EE Customer service
EE Customer Service was non-existent, rude and incapable of resolving my problem today. I see they have almost doubled any broadband bill and it includes range extenders. As I have problems with the internet connection at the back of my house, I phoned to request a range extender. 4 transfers of the call, repeating the…
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Vent - Top Cashback annoying wrong router price
Looking for a new broadband provider, went through Top Cashback compare, worked out the best for me: However there is no £2.95 per month router rental, their lowest is £4.95 Top cashback at the bottom: Slightly frustating as I now have to look again and will have work out the costs myself over a 24 month from each…
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No dogs allowed outside at Wetherspoons
So I visited Wetherspoons a few weeks back with with my other half and our dog, along with a friend of ours who joined us. We were out having some celebratory drinks, it was late-ish, around 8pm and we were wanting a bite to eat but nothing too expensive, so popped along to our local wetherspoons. We took a seat on one of…
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KFC pricing rip off
Recently purchased a family meal deal from KFC and wondered if anyone else had noticed the price differences. To collect the meal was £23 but for delivery it was £30 + £4 delivery and service charge. So when I asked what service I was receiving for the additional £7 I was fobbed off with some ridiculous reply which didn’t…
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Aviva pension on death
[Text removed by Forum Team] I've just been into hospital for an operation where the odds of death are significant. Before going in I wanted to make sure they my dependents were taken care of, so I contact my various pension companies to make sure the details were up to date. None of them was. For some updating was easy…
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Praise for credit cards.
i was out with a friend and when he went to pay his MBNA credit card had been blocked, turns out someone had got into it and was trying to use it fraudulently. I also recently had a text about unusual activity on my M&S credit card, this also was unauthorised by me. So it seems CC companies are at last taking an active…
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Confused.com
Can anyone share any info on what is happening at Confused.com regarding their rewards incentive. Bought & paid for insurance, obviously verified, voucher for £20 received via app, went to choose participating Vendor and now all I'm getting is 'rewards not available'. Contacted them and given excuse, we're working on it!
