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Lottery
I tried to add my new card to account as other was expiring and was told to take funds out which I did I then added new card and then added £10 according to my bank account the £10 has come out but it’s not on my lottery app and keeps asking me to add funds
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Shame on United Utilities Water
Hi ALL,....I filled in the form to see if I could get my water bill reduced as I am over 75, on Pension Credits, Housing Benefits and Attn Allowance...I waited 3wks for a reply only to be told that because I live in a Private Rented bungalow and NOT a Housing Assoc/Social Housing I am NOT entitled to it...I find this very…
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'Free Wills Months' is just marketing for a paid service.
As pushed on here, I've tried every company that says they take part in this in my area, and all of them say they've reached 'capacity', but are happy to offer a paid service (£500+). This is 3 days since the scheme started this month. None are transparent on how much capacity they offered the scheme. As far as I can see,…
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Fake Martin Lewis Ads
Hi! This is the discussion thread for the Fake Martin Lewis Ads guide. Click reply below to discuss. If you haven’t already, join the forum to reply. Thanks folks,
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Non-Existent Amazon Customer Service
My Amazon account was apparently hacked last week. About half a dozen other people I know (and I don't talk to that many people about these things) also had their accounts hacked within the last month, so something strange seems to be going on, or it's just an unfortunate coincidence. I had no gift balances, but I did have…
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Everything5Pounds
Not sure where else to post this. Why is MSE still promoting Everything5Pounds? I received an email from E5S today saying I needed to use a code for a £5 saving or lose it and I clicked through to find a simple message on the screen saying "CLOSED "SORRY,THE SHOP YOU ARE LOOKING IS CLOSED RIGHT NOW, PLEASE TRY AGAIN…
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Complaints about Booking.com’s service?
Hi, I’ve been with Booking.com for several years, and had moved up to Genius Level 3. My old international provider decided to cancel my old email account with very little warning. When I tried, in November, to change my details with Booking.com, it didn’t work - and when resolved, the old email had expired. The new email…
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Warning: Chinese web sites masquerading as UK - Barefoot shoes craze
Barefoot shoes and other Chinese offers. Beware of Chinese web sites masquerading as UK. My Facebook feed is currently full of ads for what seems to be a craze over the benefits of "barefoot" shoes. My wife took up one of these offers, paying £49 for a pair, from a .co .uk web site called PureStep. I've seen about 10 or 12…
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HI Child Benefit charge - System is broken
I have been struggling with this for years now. A few years ago i exceeded the tax threshold for the HICB charge (which is ludicrous in itself as i wouldn't consider myself a 'high earner').To note this was before it changed as well so i would've been fine when it first kicked in. To make matters worse i don't even receive…
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Neighbour snoring
Hi all , I am at the end of my tether , bought a 1st floor flat , I have not been able to use the main bedroom at all due to neighbour below snoring , my adult sons have each tried and either can’t get to sleep or are woken up , the last straw is finding my son sleeping on the floor in the kitchen . when the neighbour is…
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Just a moan about HMRC
I am in the fortunate position of having received enough interest on my savings to have underpaid income tax. Rather than having the due monies deducted via a tax code I wanted to pay the outstanding amount as a lump sum. The agent told me this morning that they can't take it over the phone, only by my personal cheque, a…
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Help! Scammed?
Hi, my mother, who is in her 70s, fears she has been scammed for the first time. I must stress that my mum is not gullible and never answers the door unless she is expecting someone, and doesn’t answer her phone if the caller is unknown. She’s always been vigilant and sensible regarding sales people to the point of being…
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Amazon account hacked advise please?
This happened earlier this month 7th April. My Amazon account got hacked and they bought £200 gift cards I saw it first as a pending payment in my Barclays Bank account. Stopped my cards and spoke to both Amazon and Barclays immediately. Amazon have been no help so far just saying they’re investigating and Barclays…
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Passport Renewal - April 2025
Applied online 3/4, one week before the price rise and the website said they were busy with an estimated 3 week turnaround. Old passport sent First Class mail the same day. Updates by text and email at every stage. New passport received 11/4. Old passport received 16/4. Well done Passport Office !
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Amazon refusing to refund on a phone that wasn't in a parcel
Hi, I'm new to the forums but have joined to get people's opinions and to find out if they've had similar experiences. My son bought a phone from Amazon last week. It arrived, the courier was given the security code and my son was given the parcel. The parcel was in one of the Amazon cardboard envelopes that had not, as…
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Online scam - imitation website
Hello. Please don't judge me, I am aware that I have been very stupid and am beating myself up for it. I was tricked into thinking a Facebook ad was legitimately for The Perfume Shop and ordered some goods....Low and behold my bank statement proved it was not The Perfume Shop, it's a scam site posing as The Perfume Shop. I…
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New Thread Navigating Life - no clue where to put it
Hi, I’m not sure this is really thread worthy but I’m lurking this evening and feel the need to share my thoughts. so I’ve tried MFW thread and did overpay my mortgage in fact we do every month as standard now but still have over £200k remaining I’m resigned to it I think for being in our early 40s we earn well but do live…
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Boots Opticians
Surely to God,you have the legal right to a refund and not to be fobbed off with a replacement pair(s)?? After all,if you're far from happy with the original pair,it's not going to fill you with confidence,that they'll get it right. I left Specsavers,because I felt scammed,because no one informed me verbally(I can't…
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John Lewis - installation/set up services for electricals
I've used JL for my electrical appliances for decades. I've also used my JL account to order for my elderly parents who are in their eighties and are neither internet nor technology savvy. Today I've attempted to order a new TV for the parents, to replace the model that I purchased from JL for them twelve years ago. It's a…
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HP Printer
Email I sent to HP concern that they DO NOT make it clear that Ink cartridge is for setup only. I likened it to providing aa power chord which only last 1 week. Enclosed is the webchat which took over 2 days and 2 hours to get nowhere over a £50 printer. The crux of the case is that after printing 3 colour documents in 2…
