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Police not doing a thing even when presented on a plate
Twice in recent weeks I've used the local police online report form & submitted dashcam footage. One was a guy who was right up my back end for ages. When I checked his reg he had no tax & no MOT (& they'd been out for some time, not just days or weeks). Reported this - no action will be taken, we don't deal with tax or…
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Boots Online - Change 2FA Phone Number
We’ve been struggling a bit with the Boots website. For a variety of reasons when Boots introduced two factor authentication my wife had to use a friend’s phone number for the 2FA message and ever since said friend gets the passcode despite my wife’s Boots account now having the correct (ie my wife’s) phone number. Has…
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Boots on Line app for shopping …Help failed internal validation!
I have been a regular on line shopper at boots via the app, roughly every two weeks as live quite a distance from a large store for many years. all went well until last Thursday when my order was cancelled as I failed internal verification called my bank no issues tried again failed again. Called customer services who…
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Royal Mail - Customs Charge on an item less than 135GBP
Hi everyone, a family member bought a record for 75EUR from Germany (discogs - think eBay for records). Today they received an email from Royal Mail asking for over £140 My understanding of Tax and customs for goods sent from abroad: Tax and duty - GOV.UK - was that only if the item was over £135 would this attract any…
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Crazy prices on Amazon and Ebay
So a bowl of Wilkinson shaving soap is £2.89 in Boots and other high street outlets. Amazon lowest price £6.90... Ebay. £9,49... So just a reminder that on-line is not always the best deal. Plus I just went on price spy site which should show the cheapest deals and they came up with £3.22 at Natino, a shop I have never…
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Choosing online retailers
My "go to" was always Amazon, as I'm a Prime member anyway and the delivery is free and quick. I thought they were always the cheapest for everything. However, my partner has now introduced me to Temu. I am amazed at how low the prices are compared to Amazon and Ebay. I know you have to be careful about some things not…
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Gold problem. Questionable jeweller gold-buying methods?
I'd welcome another viewpoint, please. I took some bits of gold (left by a grandparent) in to a jeweller which I had researched beforehand (reviews were good). I had no idea what they were worth or whether they were gold etc. The jeweller went through all the pieces and tested them with a scratch and chemical kit. I felt…
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Boots Favourites List - A Warning
A bit of a vent and a warning. If you have items saved in your Boots favourites list you need to check it is actually the item you put there. If an item is discontinued they will replace it with something similar. In my case the thumbnail picture looked identical, the colour was the same but different to the item received…
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Meerkat Movies/Cineworld
Meerkat codes aren't working for on-line booking with Cineworld, been like that for a couple of weeks, just gives 'error' message. Though they're happy to accept the code IN the cinema for the freebie when you buy accompanying ticket/s. No explanation if this is permanent, don't know if it's the same if you try to use…
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First line financial cold call
Hi, not sure if this was a scam/phishing call, but I had Firstline financial cold call today. First question was ‘had I heard of Martin Lewis?’ And ‘had I seen the latest programme?’. They started asking about wills etc. I wasn’t sure so I ended call. Has anyone else had these type of call? Sorry if this is not the place…
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Agency hcas
Why are they so terrible? They know nothing about the system and procedures here. All I see them do is walk around from my bed. When i call the buzzer they say ‘I’ll get a nurse’ so why are you here then? Hire nurses with competent hcas
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CICA Nightmare
I’m honestly at my wits’ end with CICA right now. My claim has been ongoing for about a year, and they just keep asking for more and more doctors' notes and records — it feels never-ending. I’ve got a deadline to send them more paperwork by 23rd March, but I’m still trying to chase my doctor to get hold of it. Meanwhile,…
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Shady Password Reset Behaviour from Amazon
Just had an e-mail from Amazon suggesting that my account has had unauthorised access. Now, my Amazon password was previously set to something long, completely unguessable and unbreakable by any current computing power, it is unique and not used anywhere else and I have only ever entered on my home malware-free computer.…
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Social media "Customer Services" scam
A vent and a warning TL;DR: accounts that appear to be "Customer Services" replying to you when you vent to a company on social media may not be as they seem! And some things to watch out for with PayPal-like apps. I've been trying to squeeze a refund out of Three for a monthly payment they took when my account was already…
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Free M&S Afternoon Tea Hamper Scam
I recently (foolishly) responded to an email purporting to be a survey with an M&S Afternoon Tea Hamper as a free reward. On completion of the survey I was asked to pay £1.00 for postage. My debit card was charged £1.00. No hamper arrived. Then a few days later they charged £53 to my card. Fortunately this payment was…
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Do not tick the remember your credit card when buying online
I would like to tell everyone about possible data breach and maybe how to avoid it. I had 2 of my credit card automatically locked because of suspicious activity. I have more than 2 credit/debit card and each card I use for certain type of spending (groceries, energy, DIY, etc). So it was easy for me to find where someone…
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John Lewis
Have problem getting through to customer complaints, any secret or hidden numbets?
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Independent Newspaper - Subscription refund
I subscribed to The Independent Premium on 29/11/2024 for a trial offer of £1 for 6 months and then £99 annually. Stupidly, I noted in my diary to cancel on the 30th May, I have just received notification from PayPal of a payment of £99.00 to the Independent. I have just challenged this and tried to get my money back,…
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Lidl Plus... bye, bye.
I've never been a great fan of Lidl Plus (at least when compared to Sainsbury's/Nectar offers). And twice in the last four months their %$&^ IT infrastructure was down, so the Lidl Plus card couldn't even be scanned (compare this with Sainsbury's where I had just one outage in more than two years). And scanning a receipt…
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Domestika - warning
I don't know if other people will be aware, but Domestika have been attracting a lot of very negative feedback on TrustPilot and it seems that there are about 12,000 people who - like me - signed up for a "free trial" of the "Plus" subscription only to be charged $100 or more a few weeks later for an annual subscription,…
