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First line financial cold call
Hi, not sure if this was a scam/phishing call, but I had Firstline financial cold call today. First question was ‘had I heard of Martin Lewis?’ And ‘had I seen the latest programme?’. They started asking about wills etc. I wasn’t sure so I ended call. Has anyone else had these type of call? Sorry if this is not the place…
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Agency hcas
Why are they so terrible? They know nothing about the system and procedures here. All I see them do is walk around from my bed. When i call the buzzer they say ‘I’ll get a nurse’ so why are you here then? Hire nurses with competent hcas
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CICA Nightmare
I’m honestly at my wits’ end with CICA right now. My claim has been ongoing for about a year, and they just keep asking for more and more doctors' notes and records — it feels never-ending. I’ve got a deadline to send them more paperwork by 23rd March, but I’m still trying to chase my doctor to get hold of it. Meanwhile,…
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Shady Password Reset Behaviour from Amazon
Just had an e-mail from Amazon suggesting that my account has had unauthorised access. Now, my Amazon password was previously set to something long, completely unguessable and unbreakable by any current computing power, it is unique and not used anywhere else and I have only ever entered on my home malware-free computer.…
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Social media "Customer Services" scam
A vent and a warning TL;DR: accounts that appear to be "Customer Services" replying to you when you vent to a company on social media may not be as they seem! And some things to watch out for with PayPal-like apps. I've been trying to squeeze a refund out of Three for a monthly payment they took when my account was already…
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Free M&S Afternoon Tea Hamper Scam
I recently (foolishly) responded to an email purporting to be a survey with an M&S Afternoon Tea Hamper as a free reward. On completion of the survey I was asked to pay £1.00 for postage. My debit card was charged £1.00. No hamper arrived. Then a few days later they charged £53 to my card. Fortunately this payment was…
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Do not tick the remember your credit card when buying online
I would like to tell everyone about possible data breach and maybe how to avoid it. I had 2 of my credit card automatically locked because of suspicious activity. I have more than 2 credit/debit card and each card I use for certain type of spending (groceries, energy, DIY, etc). So it was easy for me to find where someone…
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John Lewis
Have problem getting through to customer complaints, any secret or hidden numbets?
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Independent Newspaper - Subscription refund
I subscribed to The Independent Premium on 29/11/2024 for a trial offer of £1 for 6 months and then £99 annually. Stupidly, I noted in my diary to cancel on the 30th May, I have just received notification from PayPal of a payment of £99.00 to the Independent. I have just challenged this and tried to get my money back,…
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Lidl Plus... bye, bye.
I've never been a great fan of Lidl Plus (at least when compared to Sainsbury's/Nectar offers). And twice in the last four months their %$&^ IT infrastructure was down, so the Lidl Plus card couldn't even be scanned (compare this with Sainsbury's where I had just one outage in more than two years). And scanning a receipt…
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Domestika - warning
I don't know if other people will be aware, but Domestika have been attracting a lot of very negative feedback on TrustPilot and it seems that there are about 12,000 people who - like me - signed up for a "free trial" of the "Plus" subscription only to be charged $100 or more a few weeks later for an annual subscription,…
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IG WhatsApp chat service
I messaged them at 10am yesterday with a generic question about their T's and C's on their new 8.5% deal. An agent replied at 6:18 this morning asking for my account details, address etc and then closed the chat six minutes later because I didn't reply (because I was asleep!)
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Burger King Make it a large £1??
Burger King Make it a large £1?? BK haven't a clue what they're doing On the menu board in your local BK at the bottom it says, underneath the whoooooole menu. MAKE IT A LARGE £1 So I ask for Melt King Box £4.99. Can I make it a large £1?She says £6.30???So I ask her why the extra 30pShe says it's because large comes with…
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Mercedes Sheffield
12 plate Mercedes went into a local garage for an annoying noise , turns out it’s a badly rusted rear subframe. Contacted the Sheffield branch and took it in a few days later . They had it approximately a week and the whole thing was replaced without any cost to us . very quick and professional
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JustGiving - disguised fees
A friend died recently and the family has set up a JustGiving page. I went to donate and found it very difficult to opt out of a 'voluntary' platform fee 15% donation to JustGiving. In my hunt to resolve this, this article made interesting reading - highlighting how much JustGivings profits have increased since moving to…
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Anti-Money Laundering Scam
Hi All, Recently I have fallen victim to a scam involving my past dealings with a dodgy forex broker. In late 2024 I was contacted by a gentleman who claimed he could help me recover the money I lost from this broker. Over many weeks of communication he had showed me documents which led me to believe my investments into…
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Honey Legal
A big word of warning about this brand. They have three actual operating companies with whom you might actually contract with, none called Honey Legal. Two are unregulated, a third merely by the Council for Licensed Conveyancers, not the FCA or any probate or will writing authorities. A MASSSIVE red flag to me. Good luck…
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CICA definition ambiguity
Hello Folks, I hope this may be an appropriate sub forum! Essentially I have a CICA claim after an assault. They've made an offer but I'm a little unclear on the definition l/scope of one of the tariffs. Basically I had 4 facial fractures. Two in the nose, one in the eye socket and one on the cheek bone. Apparently they…
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Venting - since smart meter installed
I have no questions so more venting as I have no ides what is going on. "Smart" meter installed March both gas and electric (British Gas) - old was on prepayment meter, requested credit meter. No clue how I was paying at first, it wasn't commissioned properly and nothing was set-up. Early April - enginner, miscommunicaiton…
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Venting - ripped off but it was my own fault...
Feel really annoyed with myself because I consider myself really savvy when it comes to buying stuff online as have been doing so since 1998 and never once had a problem! Anyway, my dad, who is almost 90 wanted a pair of driving glasses which reduce glare from new, powerful headlights. He sent me an email with a link to a…
