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"Complete savings"...scam??
I recently went online to book some airport parking. Somehow, during the process I managed to "sign up" to Completesavings??? Not sure how this happened, as at no time was I advised of an ongoing monthly fee. Luckily I got a message from my bank telling me I had signed up for this. I managed to log in to my "account" and…
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British Gas and Solar Power, a Nightmare
We have been joint fuel customers with British Gas for years and just had solar panels fitted. I have spent two weeks emailing (prommised reply in 7 days and none yet with chasing) phoning and getting passed around the house and been hung up on twice....yes always been polite! On line found off peak tariff but mentions…
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Easylife rewards club - preying on the vulnerable
My 87 year old mother was recently signed up by Easylife to their rewards club which she did not want. She had previously bought items from them. Gets a phone call from a very persistent salesman, tells him repeatedly that the rewards club is of no interest to her but he would not take no for an answer and unfortunately…
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Complete Savings – how to get my money back?
After a MSE post on this unscrupulous company, I contacted them to request a refund on their service which I had no recollection signing up to. On 3rd June 2025, they agreed to refund me the full £105. They said that the refund would arrive in my account within the next 3–5 working days. The refund never arrived. Ever…
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'The Hacking Trust' junk mailing our residential building - Scammers, or...?
The subject company have been junk-mailing our share-of-freehold residential building of flats in London for a couple of years now, I must have had a dozen or so identical letters from them. When they write they send an expensively produced letter to each of the flat owners using their full names plus the freehold company…
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Tryarthromd.com - Arthritis cure
Has anybody seen the advert on YouTube fronted allegedly by the Chief Medical Officer Professor Chris Whitty where he pushes a cure for arthritis he claims to have developed. It looks like an AI scam to me like they perpetrate on Martin Lewis and the site has been alleged to be a scam.
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Non-Existent Amazon Customer Service
My Amazon account was apparently hacked last week. About half a dozen other people I know (and I don't talk to that many people about these things) also had their accounts hacked within the last month, so something strange seems to be going on, or it's just an unfortunate coincidence. I had no gift balances, but I did have…
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Sagging Bensons Bed
Mattress started sagging after 6 months (bought Nov 2023), gradually got worse, causing back pain. Contacted Bensons Beds about getting a replacement and they sent a Bed Assessor to examine it. He measured the sag at 5.5 cms (apparently it's a fail at 3.5cms) and said it would need replacing. However, when I contacted…
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So Energy so
I had a contract with So Energy for many years and built up a credit balance. I asked them to refund the credit and they refused, repeatedly. Eventually I closed my account, making sure my account balance was zero and reported them to the regulator who agreed they should have refunded the credit balance and fined them £75.…
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EE: didn't realise I was signing up for a tablet
This discussion was created from comments split from: "Complete savings"...scam??.
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Car insurance
After looking on comparison site, I took out car insurance with RAC. My existing insurer, on hearing this, offered me a cheaper quote. I cancelled RAC and they have charged me £25 even though I had only taken it out within the hour. They also took the full amount from my credit card even though the policy wouldn't have…
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Readly offer - why promote this when similar is available free?
MSE is again promoting Readly at £10/month after a 3-month free introductory period. But most public libraries offer FREE forever membership of the very similar PressReader service which covers even more newspapers and magazines, as well as other sites for free book and audiobook loans (eg Libby, BorrowBox).Please MSE,…
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A new scam
Well, I never thought I would be posting here about being caught in a scam. Last Thursday evening I got a call from my bank. They introduced themselves in the way they should and gave me the last four digits of my debit card. I then asked them to tell me the last four digits of the account, which they did. Happy, I went on…
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Tesco Advert Torture
I've been watching quite a lot of ITVX recently and they have the SAME adverts at every commercial break including the Tesco Clubcard one (I've got the Power). Now I quite like the song but seeing the same advert at every commercial break (and there are quite a few in the ITVX series), is like torture. But what I find most…
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Subscriptions
Hi. I maybe late to this party but……. Is anyone looking into the way companies sell their Apps….?? Im talking about when you are offered a weeks or months trial. So you sign up, pay a nominal fee. But in the small print T&C’s you are automatically enrolled into a monthly subscription at a much much higher price…if you…
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MSE News: Had a cold call or knock at the door? They're NOT from MoneySavingExpert.com
MoneySavingExpert is NOT cold calling you or knocking on your door! We've been getting complaints from people annoyed we're doing it, but it's not us – it's likely to be a similarly named firm called 'Money Expert' that has nothing to do with us. We NEVER cold call and we're generally against the practice – you won't hear…
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I'd NEVER fall for a text SCAM........
That's the last time I'll EVER be able to say that, because a few days ago I DID!!! I'm wary a lot, there's a list in my head of all the things I NEVER do. No idea what lapse in my brain process led me to fall for this scam, I've even loosely heard of it, there's no version of stupid I haven't called myself now. 3 weeks…
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Domino's and Apple pay
A heads up for online pizza orders. I Just ordered a Domino's pizza online to collect price £12. On the checkout page I clicked on Apple pay and the price changed to £14.99. As far as I can see there is no warning that the price will increase by 25% if you use Apple pay. I went back and changed the payment type to debit…
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Litter Scam ?
Not sure where else to ask this, so hope I have chosen the correct Forum. Last month I was moving out of my flat in Tottenham, with help from Dad and a friend. Some folks where hanging around watching, and at one point something destined for the van went missing ? Anyway, couple of days later, Mum receives prosecution…
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Thief in Royal Mail. Reporting process seems unhelpful and maybe even obstructive.
An empty envelope arrived (correctly addressed and hand written) and, on close inspection, it had been slit all the way down one side. The envelope was completely empty. The envelope had contained a £20 gift voucher which was missing. I tried to email Royal Mail Customer Services and received this reply: "This email…
